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Individuals who give assistance and advice to line personnel are known as:
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A company's ability to maintain its competitives edge by undercutting competitor prices defines:
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A set of value-adding functions or processes that convert inputs into products and services for company customers is known as:
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A variety of organizational constraints may affect a firm's
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After developing a strategy, company managers must
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communicate that strategy to all members in the value chain so that the strategy can be efficiently implemented
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Confidentiality means that individuals will refrain from disclosing company information to inappropriate parties such as competitors.
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authority refers to the right (usually by virtue of position or rank) to use resources to accomplish a task or achieve an objective
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Competence means that individuals will develop and maintain the skills needed to practice their profession.
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Credibility means that individuals will provide full, fair, and timely disclosure of all relevant information.
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Integrity means that individuals will not participate in activities that will discredit their company or profession
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Law that prohibits u.s. corporations from offering or giving bribes. (directly and indirectly)
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Foreign Corrupt Practices act of 1977
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On the balance scorecard, what term refers to what an organization must do well
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internal business perspective
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Product differentiation refers to
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a company's ability to offer superior quality products or more unique services than competitors.
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The foundation of strategic management is the value chain, which is used to
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Identify processes that lead to cost leadership or product differentiation.
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What is the objective of Cost accounting?
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"Cost accounting information addresses the demands of BOTH financial and management accouinting by providing product cost information to
1. external parties (stock holders, creditors and various regulatory bodies) for investment and credit decisions
2. internal managers for planninng, controlling, decision making, and evaluating performance.
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What is the objective of financial accounting?
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The objective of financial accounting is to provide useful information to external parties including investors and creditors
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What is the objective of management accounting?
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Management accounting is used to gather the financial and non financial information needed by internal users.
Management accounting information commonly addresses individual or divisional concerns rather than those of the firm as a whole.
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What is the purpose of a mission statement?
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"A mission statement expresses the purpose for which the organization exists in society.
These statements are used to develop the organizations strategy, or plan of how the firm will fulfill its goals and objectives by deploying its resources"
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how we are doing from an investors/creditors perspective describes:
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financial performance perspective
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how we are doing in the customers eyes describes:
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customer value perspective
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how well do we use intellectual captial refers to the term
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Learning and growth perspective
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An obligation to accomplish a task or achieve an objective defines:
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Individuals who work toward attaining organizational goals are known as
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