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a group with: -shared purpose -common performance goals -complimentary skills(diversity) -collective accountability |
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-Creative solutions to problems -Improved communications -Its motivating Social presence effect -Effective sharing of information |
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-finding the right mix of personnel takes time -collaboration demands continual oversight -risk of members not joining common goal |
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the task might be very complex, the task of the components might be very interdependent, the challenge might be very unque |
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7 Steps to an effective team |
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-Recruit competent team members -Work to define a clear, common goal -Identify performance metrics -Foster commitment to success -Ensure member contribute and benefit -Cultivate a supportive environment -Align behavior via rewards |
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-Selection method assignment, volunteering, nomination, etc -Asses and select needed skills Technical, problem-solving, communication, etc. -Identify people with required skill -Review assignment over time -Define team charter |
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-have a launch meeting -agree on decision making methods majority rule, consensus, small groups, leader decides with input from team member -Utilize collaborative workspaces -clarify expectations |
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-Schedule work -Define success measures -develop a budget Personnel:Include personnel costs only if team members' time is not donated by their departments or business units. Outside help:Include fees of consultants or other facilitators whom you anticipate needing. Travel: If you expect team members to travel to meeting sites, customer facilities, benchmarking locations, or other destinations, estimate the related costs in your budget. Training: Are you planning to provide workshops on the use of special software or other training to enable your team to fulfill its objectives? If so, include those costs in your budget. Research: Do you anticipate purchasing studies or data to support the project? If so, at what cost? |
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-Nurture team spirit -Ensure collaboration -Resolve conflict -Remove barriers of communication -Celebrate success -Accelerate learning |
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Evaluating performance- Measure team results |
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Outcomes: quality, timing, cost, etc.
Processes: participation, trust, professionalism |
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Evaluation performance: choose evaluation methods |
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Benchmarking: Your team compares its performance against that of other, similar teams in the company if information is available and relevant to your team's work.
Outside observer: An outside consultant observes the team and provides an objective evaluation. He or she might also benchmark your team's performance against that of similar |
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Measuring individual performance |
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-Team leader review: you evaluate each member -Management review: your supervisor evaluates each individuals performance -Self-appraisal:each member rates the team -Customer satisfaction rating: Internal and external customers rate the team's and individual members' performance. |
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Generate creative ideas Share what you know Commit to the group Seek win/win solutions Support team goals Be reliable |
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- don't be a freeloader, complainer, bully, |
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