Shared Flashcard Set

Details

Cornerstone
Chapter 8
12
Other
Undergraduate 3
10/13/2010

Additional Other Flashcards

 


 

Cards

Term
Meetings
Definition
-Meetings are important setting for creating and aligning visions, goals, roles, and proposals
- Meetings are context for exercising influence
-Meetings are valuable when they clarify shared visions, goals, roles, and establish norms that empower individuals to contribute when working on their own
-Meetings are destructive when ambiguity fosters frustration, conflict, withdrawal, and poor performance
-
Term
Call a meeting when you
Definition
-need entire group to provide information
-want participation in decision making
-are dealing with problems that need input
Term
Its better not to hold a meeting if
Definition
-you don;t have time to prepare
-a phone cal or email will work as well
-the issue has already been decided on
Term
Preparing for the meeting
Definition
-Create a plan
-determine the people to invite
-plan the place
-clarify the meeting processes
-assign responsibility for progress
Term
Create a Plan(agenda)
Definition
-Outline of the meeting
purpose and objectives of the meeting
Topics for discussion
Discussion leader for each topic
Time allotment for each topic
Necessary attendee preparations
-Send email notification and reminder for the meeting
Term
Determine the people to invite
Definition
-Considerations
Need for diverse perspectives
Need for diverse knowledge, skill, and ability
Need for diverse representation to implement solutions
Need for authority and influence
Need for productive climate
Term
Role of people at the meeting
Definition
-Leader: responsible for follow-up
-Facilitator: guides group processes
-Scribe: does the meeting minutes
-Contributor: offers ideas and information
-Expert:Contributes specialized knowledge
Term
Plan the place
Definition
-Room location, size
-Seating arrangements
-necessary equipment
Term
Meeting processes
Definition
-Begin on time
-Have time for introductions
-Have brief introductory discussion
Clarify the agenda, objectives and outcomes
-Establish ground rules
-Follow the agenda
-Encourage participation
Substantive conflict
Term
Decision rights
Definition
-If its decision by group:
Voting by majority?
group consensus?
-If decision by the leader:
the leader gathers input individually
meeting called for input, then the
leader makes necessary decision
Term
Responsibility for Progress
Definition
-At the end of meeting
Summarize the key points an decision
clarify actions plans
-Develop an action and communication plan
What needs to be done, by whom and by
when
-Create a follow-up memo/minutes
Review key points and decisions
Itemize actions items for next meeting
Propose date for next meeting
Term
BAD things that can happen at a GOOD meeting
Definition
-People leave early or come late, dominate the conversation
-The group gets stuck, falls silent or gets distracted, repeats topics over again
-Participants are avoiding key points
-Conflicts arise
Supporting users have an ad free experience!