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Consumer Marketing
Consumer Marketing
29
Marketing
Undergraduate 3
05/02/2007

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Term
Motivation
Definition
State within a person that leads to goal directed behavior.
Term
Encoding
Definition
the process of transferring information from short-term to long-term memory
Term
Semantic memory
Definition
how people store the meanings of verbal material in long-term memory
Term
opponent-process theory of acquired motivation
Definition
mid-range theory of motivation that states "when a person receives a stimulus, both a positively and negatively valenced reaction may be felt.
Term
Response generation
Definition
how a person recalls a band name from long-term memory.
Term
Reactance error
Definition
people have the bias to make internal attribution
Term
advertising strategy of pairing music from a well-liked movie with a commercial
Definition
classical conditioning
Term
cognitive dissonance
Definition
motivational state resulting from a threat to behavioral freedom
Term
Selective exposure
Definition
consumers will actively choose whether to expose themselves to info
Term
Consumer knowledge
Definition
the amount of experience with and info about particular products or services that a person has.
Term
K
Definition
the rule of thumb used by retailers that for a sale to be recognized it must have goods marked down by a minimum of 20% is the most closely related component of Weber's Law.
Term
Environmental Analysis
Definition
the assessment of various forces that act upon the firm and its markets
Term
Clutter
Definition
the problem of too many ads
Term
Segmentation
Definition
subdivision of the market into relatively homogeneous subsets of consumers having similar needs and wants.
Term
involvement
Definition
level of perceived personal importance and/or interest evoked by a stimulus within a specific situation.
Term
Secondary reinforcer
Definition
A previously neutral stimulus that has been paired with a primary stimulus so that it takes on reinforcing properties
Term
Vicarious Learning
Definition
people learn by watching the actions of others and the consequences of these actions
Term
classical conditioning
Definition
behavior is influenced by a stimulus that occurs prior to the behavior and is reflex-like
Term
short-term memory is also called
Definition
working memory
Term
product positioning
Definition
the attempt to influence product demand by developing and promoting a product with specific characteristics that differentiate it from competitors
Term
Discrete Exchange
Definition
one time interaction in which money is paid for easily measured commodity
Term
Constantly changing fashion trends are best explained by...
Definition
butterfly curve
Term
Information
Definition
the content of what is exchanged with the outer world as we adjust to it and make our adjustments felt upon it
Term
maybe thought of as applied consumer research
Definition
market research
Term
Primacy and recency effects are closely related to....
Definition
Serial Positioning effect
Term
Closely related to person's cognitive span...
Definition
Miller's law
Term
reciprocity
Definition
if you do something for me then i will do something for you
Term
Stage of the perception process would multi-tasking harm most...
Definition
attention
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