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Consumer Behavior Test
marketing test 2
20
Marketing
Undergraduate 3
10/10/2012

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Cards

Term
End Run
Definition
Producer defines area of competition
Term
Position Defense
Definition
holds one's ground; dig in
Term
Mobile Defense
Definition
change markets products to keep competition off-guard
Term
domination
Definition
"own" a market; dominate
Term
penetration
Definition
enlarge market via new product or deeper penetration of old
Term
segmentation
Definition
concentrate on segments that has/have most positive yield
Term
multibranding
Definition
create new brands to compete with one's current brands
Term
brand extension
Definition
using same name for several products
Term
product change
Definition
modifying product or package
Term
overseas expansion
Definition
foreign market potential
Term
distribution changes
Definition
enlarge market via distribution changes
Term
merger/acquisition
Definition
diversify
Term
iconoclasm
Definition
unconventional marketing strategies
Term
contraction
Definition
reduce size
Term
Geographic (4)
Definition
region, city or metro size (population), density, climate
Term
Demographic(10)
Definition
age, gender, family size, family life cycle, income, occupation, education, religion, race, nationality
Term
Psychographic(3)
Definition
social class, lifestyle, personality
Term
Behavioral(7)
Definition
occasions, benefits, user status, usage rate, loyalty status, readiness stage, attitude toward product
Term
steps in segmentation process (8)
Definition
1. id the potential market 2. id cutovers needs/wants 3.id homogenous sub-market 4. name segments 5. evaluate why the segments behave they way the do 6. estimate the size of each group 7. estimate profitability of each groups 8. determine how to mix groups if possible
Term
the process of complex decision making
Definition
1. need arousal 2. consumer information processing 3. brand evaluation 4. purchase 5. evaluation 6. feedback
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