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Enterprise Resource Planning (ERP) |
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Definition
integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing entersprisewide information on all nusiness operations. |
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Key Performance Indicators (KPIs) |
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measures that are tied to business drivers |
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measure the performance of the IT system itself including throughput, speed, and availability |
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measures the impact of IT has on business processes including customer satisfaction, conversion rates, and sell-through increases |
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baseline values the system seeks to attain |
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a process of continuously measuring system results, comparing those results to benchmark values and identifying steps and procedures to improve system performance. |
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a management system, in addition to a measurement system, that enables organizations to clarify their vision and strategy and translate them into action |
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Chief Information Officer (CIO) |
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Definition
responsible for overseeing all use of IT and ensuring the strategic alignment of IT with business goals and objectives. (Manage, Lead, Communicate) |
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Chief Technology Officer (CTO) |
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Definition
responsible for insuring the throughput, speed and accuracy, availability, and reliability of an organizations IT. (efficiancy of IT) |
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Chief Knowledge Officer (CKO) |
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responsible for collecting, maintaining, and distributing the organizations knowledge. |
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Chief Security Officer (CSO) |
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Definition
responsible for the security of the IT systems and developing strategies and IT safeguards against attack from hackers and viruses. |
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Chief Privacy Officer (CPO) |
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responsible for ensuring the ethical and legal use of information within an organization. |
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Definition
The principles and standards that guide our behavior towards other people. |
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Definition
the right to be left alone when you want to be and not to be observed without your consent. |
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a broad terns encompassing the protection of information from accidental or intentional misuse by persons inside or outside of the organization. |
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refers to the extent of detail within the information |
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Term
Transactional Information |
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encompasses all of the information contained within a single business process or unit of work |
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Definition
encompasses all organizational information and its primary purpose is to support the performing of managerial analysis tasks. |
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means immediate, up-to-date information |
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Provide real-time information in response to query requests |
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common term for the representation of multidimensional information |
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process of analyzing data to extract information not offered by the raw data |
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process that weeds out and fixes or discards inconsistent, incorrect, or incomplete information |
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Business Intelligence (BI) |
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Definition
refers to the application and technologies that are used to gather, provide access to, and analyze data abd information to support decision making efforts. |
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Definition
maintains information about various types of object, events, people, and places |
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Term
hierarchical database model |
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Definition
information is organzied into a tree-like structure that allows repeating information using parent/child relationships in such a way that it cannot have too many relationships |
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a flexible way of representing objects and their relationships |
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Relational Database Model |
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Definition
type of database that stores information in the form of logically related two-dimensional tables. |
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Definition
a person, place, thing transaction, or event about which information is stored in a relational database.(table is made up of entities) |
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Definition
also called fields or columns, are characteristics or properties of an entity class |
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a field that uniquely identifies a given entity in a table |
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a primary key of one table that appears as an attribute in another table and acts to provide a logical relationship between two tables. |
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Information that deals with the physical storage of information on a storage device such as a hard disk |
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focuses on how users logically access information to meet particular business needs. |
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Definition
how well a system can adapt to increased demands |
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measures how quickly a system performs a certain process or transaction |
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the duplication of information, or storing the same information in separate places |
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measure of the quality of the information |
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rules that help ensure the quality of hte information |
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Relational Integrity Constraints |
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rules that help enforce basic and fundamental information-based constraints |
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Database Management Systems (DBMS) |
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Definition
software through which users and application programs interact with a database |
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Definition
allows separate systems to communicate with each other |
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