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Is one in which participants interact according to general social Roles rather than unique individual identities |
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is a voluntary commitment between irreplaceable idividuals who are influenced by rules, relationship dialect and surrounding contexts |
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A guide how partners communicateand interpret each others communication |
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What we put into a relationship we could not retreive if the relationship where to end |
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govern interaction by specifying when and with whom to engage in various kinds of communication |
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The tensions between opposing forces or tendencies that are normal parts of all relationships
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responds to one of relationship dialect, while ignoring or not satisfying the contradictory dialectal need. |
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Balancing or finding a compromise between two dialectical poles |
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Trancends the apparently contradictory needs as not really in opposition |
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Predicts that people will see relationships with others who closely match their own values, attitudes, social background and physical attractiveness |
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is the revelation of personal information about ourselves that others are unlikely to learn on their own |
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Which is the private world of rules, understandings, meanings, and patterns of interacting that partners create for their relationship |
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involves brooding about problems in the relationship and dissatisfactions with the partner |
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center on telling other people about the problems in your relationship |
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decide either seperately or collectively how to describe your problems to people you know |
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envolves each ex-partner moving on, ahead, to future without eachother |
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People in relationships find that the costs and benefits are equal in the relationship |
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Phycological Responsability |
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Involves remembering, planning and coordinating domestic activities |
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Eros
storge
Ludus
Mania
Agape
Pragma |
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special kind of group characterized by different, complementary resources of members and by a strong sense of collective identitiy |
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Three or more people who interact over time, depend on one another and followed shared rules to reach a common goal |
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an unconstructive form of group contribution that is used to block others or to call attention to oneself. |
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a group technique for generating potential solutions to a problem |
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The creating and sustaining of an open engaged atmosphere for discussion |
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Closeness, or feeling of espirit de corps among members of a group |
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Disagreement that is characterized by respect for diverse opinions emphasis on shared interests and goals |
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Dissagreement characterized by competitive communication, self interested focus on the part of members, and a win- lose |
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an unconstructive form of group contrubution that is used to block other or to call attention to oneself |
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the absence of critical and independent thought on the part of group members about ideas generated by the group |
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a set of behaviors that helps a group maintain a good climate and accomplish tasks in an organized way |
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an informal rule that guides how members of a culture or group think, feel, and act. |
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the ability to influence others; a feature of small groups that that affects participation |
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the ability to empower others to reach their goals. people who use_____generally do not highlight their own status of influence |
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The ability to help or harm others. ____ ____ others usually is communicated in ways that highlight the status and influence of the person exerting the power |
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one of three consructive ways of participating in group decision making; orders ideas and coordinates contributions of members |
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A group in which people from different departments or areas in an organization collaborate to solve problems, meet needs, or increase the quality of work life. |
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the attempt to increase personal status in a group by winning the approval of high status members |
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a special kind of collaborative vitality that enhances the energies, talents, and strengths of individual members |
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focuses on giving and analyzing information and ideas |
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The links among members of an organization. may be formal or informal (organizational chart) (Friendship) |
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Understandings about identity and codes of thought and action that are shared by the members of an organization |
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a formal statement of practice that reflects and upholds an organizations culture |
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a dramatic, planned set of activities that brings together aspects of cultural ideology in a single event |
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A form of regularly occuring communication that members of an organization perceive as a familiar, routine part of organizational life and that communicates a particular value or role definition |
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The responsibilities and behaviors expected of a person by virtue of his or her position |
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an organized relationship and interaction between members of an organization. structures include roles, rules, policies, and comm networks |
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A method of reducing communication apprehension that involves teaching people to revise how they think about speaking situations |
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Communication apprehension |
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anxiety associated with real or anticipated communcation encounters. It is common and can be constructive |
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The ability of a person to endender belief in what he or she says or does. Listeners confer or refuse to confer credibility on speakers |
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the expertise and trustworthiness attributed to a speaker by listeners as a result of how the speaker communicates during a presentation |
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Material used to interest, move, inform, or persuade people: statistics, examples, comparisions and quotations |
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a form of evidence in which a single instance is used to make a point, to dramatize an idea, or to personalize information.
Detailed
Hypothetical
undetailed
anecdotal |
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a presentational style that includes preperation and practice but not memorization of actual words and nonverbal behaviors |
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the attribution of expertise to someone in areas unrelated to the person's actual expertise |
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a delivery style that involves little preparation, speakers think on their feet as they talk about ideas and positions with which they are familiar |
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The expertise and trustworthiness listeners attribute to a speaker before a presentation begins. |
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a professional style that involves speaking from a complete manuscript of a speech |
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a presentational style in which the speech is delivered word for word from memory |
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Phrases or sentences in a speech that acknowledge a source of evidence and sometimes explain the sources qualifications |
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visual, vocal and verbal aspects of the delivery of a public speech or other communication |
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A technique for reducing speaking anxiety in which one vsualizes oneself communicating effectively in progressively challenging speaking situations |
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a form of evidence that uses exact citations of others statements. (testimony) |
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A method of refucing communication apprehension that assumes that anxiety results from lack of speaking skills and thus can be reduced by learning skills |
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what a speaker aims to accomplish by presenting a speech. |
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primary goal is to ammuse, iterest and engage listenters |
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a speech to increase listeners understanding, awareness or knowledge of a topic |
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to change listeners attitudes, beliefs, behaviors, or motivate a person to action |
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a form of evidence that uses numbers to summarize a great many individual cases or to demonstrate relationships between phenomena |
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systemic desensitiization |
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a method of reducing communication apprehension that first teashes people how to relax physiologically and then helps them practice feeling relaxed as they imagine themselves in progressively more difficul communication situations |
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the cumulative expertise and trustworthiness listener attribute to a speaker as a result of initioal and derived credibility' may be greater or less that initial credibility, depending on ho efectively a speaker has communicated |
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the main idea of the entire speech, should capture the key message in a concise sentence that listeners can remember easily |
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a word, phrase, or sentence that connects ideas and main points in a speach so that the listeners can follow a speaker |
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A visual image, such as a chart, graph, photograph |
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medias selection of issues, events, and people to highlight for attention |
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the theory that media promote an inacurate world view that viewers assume reflects real life. |
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a group of theories that focus on relationships between mass communication and rituals and patters of everyday communication by investogating recipricolly influential relationships |
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the fourth era in McLuhans media history of ciivilization' ushered in by the invention of the telegraph, which made it possible for people to communicate personally across distance |
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a person, group, or institution that controls the choice and presentation of tipics by media |
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the modern-day, world wide community made possible by electronic communicationthat links people all over the world |
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the theory that media are powerful forces that directly affect audiences, which are vulnerable, passive, recepients |
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Invention of the phonetic alphabet inaugurated the _____ allowed people to communicate in writing |
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the effect of television in stabilizing and homogenizing views within a society; one of two processes used to explain televisions cultivation of synthetic worldviews |
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all media that adresses mass audiences |
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the belief the world is dangerous and full of mean people |
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Ability to mass produce written materials |
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advertising that features product in media to be associated with particular characters storylines and so forth |
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exagerrated, superlative claims about a product that appear to be factually based but are actually meaningless and unverifiable |
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the extent to which something is congruent with personal experience' one of the two mechanisms used to explain tvs ability to cultivate sythetic worldviews |
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face to face talking and listening as primary forms of communication |
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the theory that people use media to gratify their needs, interests, and desires |
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