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Communications
Chapter 3
33
Other
Not Applicable
04/20/2009

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Term
FCIC / NCIC
Definition
Florida Crime information center and
National Crime information center
Term
Hit
Definition
Exact Match found on FCIC/NCIC
Term
Radio Protocol
Definition
Describes the procedures of properly constructing and transmitting messages. It also includes proper use of appropriate codes and signals. (Varys)
Term
Phonetic Alphabet
Definition
a system of code words for identifying letters in voice communication.
Term
Communication
Definition
involves the exchange of thoughts or messages, verbally, and non-verbally, through signals or writing.
Term
Communication Methods
Definition
Written Language,
Gestures,
Facial expressions, and
body movements
Term
Command Presence
Definition
bearing of one who commands or influences others. Includes: Appearance,demeanor, professional attitude, self assurance, and professional poise
Term
Barriers to Communication
Definition
Personal Prejudices, stereotyping, racial or ethnic slurs
Term
Self Talk
Definition
a continued internal monologue in which an individual narrates the events going on around him.
Term
Self-knowledge
Definition
an awareness of ones inner nature, feelings, abilities, and limitations.
Term
Stereotyping
Definition
a fixed unvarying idea or opinion of a person, group, or subject. "labeling People"
Term
Bias or prejudice
Definition
a strong belief or feeling about a person, group or subject that is formed before reviewing the facts.
Term
Perception
Definition
is the impression in a person's mind of an individual, a group, or events based on experiences, biases, beliefs assumptions, and obervations
Term
assumption
Definition
a notion, statement, or belief about a person, group, or event that may or may not be factual.
Term
informant
Definition
one who provides information confidentially, and whose identity is normally not disclosed until required by law.
Term
complainant
Definition
one who reports the crime
Term
mirroring
Definition
Technique in which the interviewer acts as if he or she is looking in a mirror and seeing him or herself as the interviewer
Term
Minimal encourager's
Definition
brief statements which indicate that the officer hears what the person is saying and is inclined to hear more
Term
3 methods for documenting an interview
Definition
1.) taking notes 2.) audio 3.)video recording
Term
Statement
Definition
is a permanent, verbal,or written record of a person's account of an incident or occurrence that may or may not be under oath.
Term
Oath
Definition
is a promise to tell the truth regarding an incident or occurrence
Term
affirmation
Definition
is a solemn and formal declaration or assertion made in place of an oath
Term
Report
Definition
a written document prepared by a law enforcement officer that gives information about an event, situation, or person encountered by the officer
Term
Field notes should include these 6 basic facts:
Definition
where?, when?, who?, what?, how?, and why?
Term
Narrative
Definition
A narrative can be defined as paragraphs containing specific details and pertinent information about an incident and the elements of crime.
Term
Elements of effective report writing
Definition
-Factual
-Clear
-concise
-complete
-accurate
-standard English
-Grammatically and structurally correct
-legible
-timley
Term
Jargon
Definition
is the technical vocab. of a particular profession that has meaning specific to people who work in that field.
Term
Slang
Definition
nonstandard words often characterized by regional or specific group usage
Term
improper or misused word
Definition
are confusing words
Term
Sentence
Definition
is a group of words that contains a subject and a verb and expresses a complete thought
Term
sentence fragment
Definition
is a group of words that lacks a subject or verb or fails to express a complete thought
Term
Proofreading
Definition
the correction of mechanical errors
Term
Editing
Definition
is the evaluation of editing content
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