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Communications and Documentation
Chapter 4
32
Medical
Undergraduate 1
06/12/2015

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Term
Base Station
Definition
Any radio harware containing a transmitter and reciever that is located in a fixed place
Term
Cellular Telephone
Definition
A lo-power portable radio that communicates through an interconnected series of repeater stations called cells
Term
Channel
Definition
An assigned frequency or frequencies that are used to carry voice and/or data communications
Term
Close-ended Questions
Definition
Questions that can be answered in a short or single word response
Term
Communication
Definition
The transmission of information to another person - verbally or through body language
Term
Cultural Imposition
Definition
When one person imposes his or her beliefs, values, and practices on another becuase he or she believes his or her ideals are superior
Term
Dedicated Line
Definition
A special telephone line that is used for specific point-to-point communications; also known as a hot line
Term
Documentation
Definition
The written oortion of an EMT's patient interaction. This becomes a part of the patient's permanent medical record
Term
Duplex
Definition
The ability to transmit and recieve simultaneously
Term
Ethnocentrism
Definition
When a person considers his or her own cultural values as more importnat when interacting with people of a differect culture
Term
Federal Communications Commission (FCC)
Definition
The federal agency that has jurisdiction over interstate and international telephone and telegraph services and satellite communications, all of which may involve EMS activity
Term
MED Channels
Definition
VHF and UHF channels that the FCC has designated exclusively for EMS use
Term
Mobile Data Terminals (MDT)
Definition
Small computer terminals inside ambulances that direcctly recieve data from the dispatch center
Term
Noise
Definition
Anything that dampens or obscures the true meaning of a message
Term
Open-ended Questions
Definition
Questions for which the patient must provde detail to give an answer
Term
Paging
Definition
The use of a radio signal and a voice or digital message that is transmitted to pagers or desktop monitor radios
Term
Patient Care Report (PCR)
Definition
THe legal document used to record all patient care activites. This report has direct patient care functions but also administrative and quality control functions. PCRs are also known as prehospital care reports
Term
Proxemics
Definition
The study of space between peopel and its effects on communication
Term
Rapport
Definition
A trusting relationship that you build with your patient
Term
Repeater
Definition
A special base station radio that receives messages and signals on one frequency and then automatically retransmits them on a second frequency
Term
Scanner
Definition
a radio receiver that searches or scans across several frequencies until the message is completed; the process is then repeated
Term
Simplex
Definition
Single frequency radio; transmissios can occur in either directtion but not simultaneously in both; when one party transmits, the other can only receive, and the party that is transmitting is unable to receive
Term
Standing Orders
Definition
Written documents, signed by the EMS system's medical director, that outline specific directions, permissions, and sometimes prohibitions regarding patient care; also called protocols
Term
Telemetry
Definition
A process in which electronic signals are converted into coded, audible signals; these signals can then be transmitted by radio or telephone to a receiver with a decoder at the hospital
Term
Therapeutic Communication
Definition
Verbal and nonverbal communication techniques that encourage patients to express their feelings and to achieve a positive relationship
Term
Trunking
Definition
Telecommunication systems that allow a computer to maximize utilization of a group of frequencies
Term
UHF (ultra-high frequency)
Definition
Radio frequencies between 300 and 3000 MHz
Term
VHF (very-high frequency)
Definition
Radio frequencies between 30 and 300 MHz; the VHF spectrum is further divided into high and low bands
Term
Intimate space
Definition
Less than 18"
Term
Personal Space
Definition
18" to 4'
Term
Social Space
Definition
4' to 10'
Term
Public Space
Definition
10' to 25'
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