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Communications 2367
Communication Basic Terms and Examples
85
Communication
Undergraduate 2
09/23/2015

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Term
What is persuasion?
Definition

Is just about anything that involves molding or shaping attitudes

Can be positive or negative

Is the study of attitudes and how to change them

Term
What is the definition of persuasion from the book?
Definition
A symbolic process in which communicators try to convince other people to change their attitudes or behaviors regarding an issue through the transmission of a message in an atmosphere of free choice. 
Term
What is a symbol?
Definition
It is a form of language, representing broader concepts or ideas with rich meaning
Term
What are some examples of symbols?
Definition

1. Words: “freedom” “justice” “equality”

2. Nonverbal signs: a country’s flag, a religious icon

3. Brand icons: golden arches, swoosh

Term
What does a conscious attempt mean in terms of persuasion?
Definition
Persuader must intend to persuade and must be aware of that intention.
Term
Are babies and animals able to persuade?
Definition
Animals and infants do not persuade because they are not consciously aware they are persuading (intent)
Term
Multitude of types of messages include:
Definition

Verbal / nonverbal Interpersonal / mediated Reasonable / unreasonable Factual / emotional

Arguments or peripheral cues

Term
What is necessary for persuasion to work and it can act against the recommendation of the persuader?
Definition
Freedom is necessary
Term
In persuasion theory, a person is free when what?
Definition
He or she has the ability to act differently than the persuader suggests
Term
What is the distinction between persuasion and coercion?
Definition

The perception of freedom to resist

Freedom = persuasion

No freedom = coercion

Term

Persuasion requires_______.

Coercion demands ________.

Definition

Reason

Terror

Term
Coercion occurs when the influence agent:
Definition

Delivers a threat of some consequence

Attempts to induce the individual to act contrary to personal preferences

Deprives the individual of some measure of freedom or autonomy

Term
What is the definition of propaganda and what are some of its characteristics?
Definition

Ruling group has near/total control over transmission of information

Typically mass-level influence Deceptive and manipulative, always negative

Term
What are some characteristics of Manipulation?
Definition
True goals of persuader hidden Recipient misled
Term
Explain the differences between persuasion and propaganda.
Definition

Propaganda = Mass audience, focus on emotional appeals, concealment of purpose, lack of sound support


Persuasion = Can be mass or interpersonal, more open about purpose/goals

Term
What are some effects of persuasion?
Definition

Shaping responses – Associate a new idea with a concept


Reinforcing responses – Strengthening already-held attitudes


Changing responses – Boldest form of persuasion

Term
Why should we study persuasion?
Definition

It’s everywhere

If persuasion didn’t exist, people might use other means to get their way (threats, violence, etc.)

To become better consumers of information

To better understand what’s happening around us

To be better persuaders 

Term
What was an ancient form of persuasion?
Definition
Rhetoric
Term
What is rhetoric?
Definition
Argumentation, language, and public address was used to influence audiences
Term
There was a dual approach amongst Plato and the Sophists; whatdid they stand for in terms of persuasion?
Definition

Plato stood for logic and reason

The Sophists stood for persuasion as style and flash

Term
What are the three things that you need to be conscious of according to Aristole when you are trying to persuade someone?
Definition

Ethos

Pathos

Logos

Term
What does ethos mean?
Definition
Nature of the communicator
Term
What does pathos mean?
Definition
The emotional state of the audience
Term
What does logos mean?
Definition
Arguments within the message
Term
Who was the person that helped with rhetoric's radical turn in the 1950s who promoted symbols and emotions are more important?
Definition
Kenneth Burke
Term
What three things does the scientif approach use?
Definition
Theory, hypotheses, and empirical tests
Term
What is a conceptualization of a phenomenon that links variables, explains events, and offers predictions?
Definition
Theory
Term
What three things should a theory be?
Definition
Objective, testable,and formalized
Term
What doesw utilitarianism emphasize on?
Definition

Emphasizes utility/consequences of actions

Greatest good for greatest number

Emphasizes consequences over justice, fairness, even truth

Term
What does Kant's deontological (duty-based) theory emphasize upon?
Definition

Emphasizes moral duties, obligations, and respect toward individuals

Moral value is in intention, not outcome

Lying is never allowed in persuasion

Term
What is Perloff's definition of an attitude?
Definition
A learned, global evaluation of an object (a person, place, or issue) that influences thought and action
Term
What does attitudes express?
Definition
Passions and hates, attractions and repulsions, likes and dislikes
Term
What influences our attitudes and beliefs?
Definition
Value
Term
Define values.
Definition
Desirable end states or behaviors that transcend specific situations, guide selection or evaluation of behavior and events, and are ordered by relative importance
Term
How are values different than our attitudes?
Definition
Values are more global and abstract
Term
What are some examples of values?
Definition
Freedom, equality, power, self-fulfillment, and security
Term
Define beliefs:
Definition
Cognitions about the world--subjective probabilities that an object has a particular attribute or that an action will lead to a particular outcome
Term
How are beliefs different than our attitudes?
Definition
It is more specific and cognitive
Term
Provide some examples of beliefs.
Definition

College students drink too much

Video games are addictive

Girls talk more about relationships than do guys

Term
What is the definition of descriptive beliefs.
Definition
Perceptions or hypotheses about the world that people carry around in their heads
Term
What is the definition of prescriptive beliefs.
Definition
Ought or should statements that express conceptions of preferred end-states
Term
What are some examples of prescriptive beliefs?
Definition

Prostitution should be legal

Abortion should be illegal

Capital punishment should be banned

 

Term
Give an example of a descriptive belief.
Definition
College students drink too much
Term
Strong attitudes are particularly likely to?
Definition

Persist over time

Affect judgments

Guide behavior

Resist change

Term
Why are strong attitudes particularly likely to _,_,_,_?
Definition

Associated with values and deep-rooted beliefs

Associated with more knowledge and attention

More accessbile and at-hand

Bolstered by other people with similar attitudes

Term
What are strong attitudes characterized by?
Definition

Importance

Ego-involvement

Extremity

Certainty

Accessibility

Knowledge

Hierarchial organization

Term
What is the social judgment theory?
Definition
An attitude theory in which people evaluate issues based on where they already stand on the topic
Term
What are the 3 core concepts of the social judgment theory?
Definition

Latitudes of acceptance, rejection, and non-commitment

Assimilation and contrast

Ego-involvement

Term
What does the latitude of acceptance mean?
Definition
Consists of all those positions on an issue that an individual finds acceptable, including the most acceptable position
Term
What does the latitude of rejection mean?
Definition
Those positions that the individual finds objectionable, including the most objectionable position
Term
What does the latitude of non-commitment mean?
Definition
Consists of those positions on which the individual has preferred to remain noncommital
Term
What does assimilation mean?
Definition
When a person overestimates the similarity between congenial messages and their own attitude
Term
What does contrast mean?
Definition
When a person overestimates the difference between a somewhat conflicting message and their own attitude
Term
Who do we usually assimilate our attitudes with?
Definition
Our friends' attitudes
Term
Who we do we contrast our attitudes with?
Definition
Our enemies
Term
What is ego-involvement?
Definition
When someone perceives that an issue touches on their self-concept or core values
Term
What are some characteristics of an ego-involved person
Definition

They have a larger LOR relative to their LOA/LON

They only assimilate ambiguous messages when its consistent with their attitude

They engage in selective perception

Term
What does selective perception mean?
Definition
When you perceive events in ways that fit their prior attitudes
Term
What are some characteristics of attitude accessiblity?
Definition
Weak attitudes have lukewarm evaluations and strong attitudes have familiar, well-learned associations
Term
What are 3 key findings on attitude accessibility?
Definition

Frequency of mental rehearsal of associations boosts their strength

Objects toward which we have accessible attitudes better capture our attention

Accessible attitudes filter the way we process information

Term
What are the two key concepts of attitude accessibility?
Definition
Accessibility and associations
Term
What does accessibility mean?
Definition
The degree to which attitude is automatically activated from memory (how fast something comes to mind)
Term
What are associations?
Definition
Links among componenets of an attitude
Term
What is the functional theory of attitudes?
Definition
Argues that people adopt attitudes because they fulfill particular psychological functions
Term
What are the six functions of attitudes discussed in chapter 5?
Definition

Knowledge

Utilitarian

Social adjustive

Social identity

Value-expressive

Ego-defensive

Term
What does the knowledge function do?
Definition
It helps people make sense of the world and explain baffling events
Term
What does the utilitarian function of attitude do?
Definition
Explains that attitudes help people obtain rewards and avoid punishments
Term
What does the social adjustive function do?
Definition
Explains that attitudes help us adjust tom or fit in with, others
Term
What does the social identity function do?
Definition
Explains that attitudes help people communicate who they are and what they aspire to be
Term
What does the value-expressive function do?
Definition
Explains that attitudes help people express core values and cherished beliefs
Term
What does the ego defensive function do?
Definition
Explains that attitudes can serve as a “defense” against unpleasant emotions people do not want to consciously acknowledge.
Term
Functional theory suggests that a persuasive message is most likely to change an individual's attitude when what?
Definition
When the message is directed at the underlying function the attitude serves
Term
What are the three key factors that influence attitude-behavior relationship?
Definition

Situational factors

Personal characteristics

Qualities of the attitude itself

Term
What are norms?
Definition
Beliefs about appropriate behavior in a given situation
Term
What are roles?
Definition
Our everyday functions and played parts
Term
What are scripts?
Definition
A set of expectations about an event or sequence; well-learned rules about how to behave
Term
What does self-monitoring refer to?
Definition
Some people naturally change thier behavior to fit the situation, and monitor their public self
Term
Attitudes formed through direct experience are more:
Definition
clearly defined, certain, stable, resistant to change, and accessible
Term
What is the difference between a general attitude and a specific attitude
Definition
A general attitude is a global evaluation for multiple situations (attitude toward the object) and a specific attitude is an evaluation of a specific act or behavior (attitude twoard a behavior)
Term
What is an example of a general and specific attitude?
Definition

General= Religion

Specific= attending religious services

Term
With the reasoned action model, behavior can be predicted but depends on what?
Definition

Peoples likes and dislikes

Peoples natural propensity to please others 

Peoples confidence that they can carry out their plans

Term
What are the five components of the reasoned action model
Definition

Attitude toward the behavior

Perceived norm (social pressure to do it)

Perceived behavioral control (sense of own ability to do it)

behavioral intention (intent or plan to do it)

Behavior itself (the action in question)

Term
What is the accessibility theory?
Definition
Attitudes will predict behavior if they can be activated from memory at the moment of decision
Term
What are the two core requirements for accessibility theory
Definition

attitude must be activated from memory

attitude must influence our perceptions of the issue

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