Term
| what is a message sent by a person to a receiver with the conscious intent of affecting the receivers behavior? |
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Definition
| Interpersonal communication |
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Term
| What pattern of communication is-> everything the person says and does is consistent. verbal and nonverbal messages match? |
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Definition
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Term
| what pattern of communication is the verbal and nonverbal communication contradict each other? |
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Definition
| incongruent communication |
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Term
| what type of communication exists between two persons or more when the receiver interprets the sender's message in the same way the sender intended it? |
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Definition
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Term
| what type of communication exists when a receiver interprets a message differently than a sender intended it? |
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Definition
| ineffective communication |
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Term
| what are the 3 Channels of communication? |
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Definition
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Term
| what is verbal communication? |
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Definition
| words to make known a particular idea or piece of information |
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Term
| what is written communication? |
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Definition
patient records
interoffice communication |
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Term
| what is nonverbal communication? |
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Definition
voice inflections, tone
gestures
posture
demeanor
touch
appearance
physical distance
facial expressions |
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Term
| what are behavioral styles? |
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Definition
| A group of recurring habits, centered on how an individual deals with people or situations |
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Term
| what are the 4 types of behavior styles? |
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Definition
Director
Socializer
Relater
Thinker |
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Term
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Definition
| Determined and assertive in meeting their needs through directing others. |
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Term
| How is a director perceived? |
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Definition
| as results oriented, forceful, practical or overbearing and insensitive. |
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Term
| How would being a Director help a RDH? |
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Definition
- to be prepared, organized, fast paced and to the point.
- Professional and business like manor
-provide options and let patient make decisions |
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Term
| How does a socializer act? |
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Definition
| entertaining and motivated to interact with others who like to share personal feelings and opinions. |
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Term
| How is a socializer perceived? |
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Definition
| as invigorating or overly subjective and superficial |
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Term
| How would being a socializer help/affect a RDH? |
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Definition
-to be upbeat, friendly and complimentary
-responds to feeling words and seeks approval
-Need to direct the objective of the appointment and send home written information |
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Term
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Definition
| Approaches situations in a slow, methodical manner. Needs to know actions and results. |
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Term
| How is a Relator perceived? |
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Definition
Dependable and cooperative
Do not like change
Indecisive and overly systematic. |
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Term
| How would being a relater help a RDH? |
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Definition
| to provide specific structured appointment schedule and provide increase amount of explanation before patient can make a decision. Provide positive feedback for motivating. |
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Term
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Definition
| Precise, reserved and concerned about performing tasks the right way. |
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Term
| How is a Thinker Perceived? |
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Definition
As creative and inquisitive or as overly perfectionistic and aloof.
Do not need a lot of social interaction |
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Term
| How would being a Thinker help/affect a RDH? |
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Definition
To speak to them in a logical fact oriented manner, asking only relevant questions.
Be prepared, proceed quickly to the tasks and explain why something pertains to them.
Provide pros and cons for thinker to make a final decision. |
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Term
| what does the DH process of care provide? |
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Definition
| A framework so the needs of the patient may be met |
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Term
| what is the DH process of Care? |
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Definition
-Assessment
-DH Diagnosis
-DH Care Planning
-Implementation
-Evaluation |
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Term
| What is the Purpose of the DH Diagnosis? |
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Definition
| to keep the planning of the patient care centered on problems or conditions that are responsive to dental hygiene intervention. |
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Term
| Are DH allowed to give a dental diagnosis? |
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Definition
|
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Term
| once we have our problem we make out __________________? |
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Definition
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Term
| what is the DH Care Plan? |
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Definition
| Establishment of realistic goals, objectives and treatment strategies. |
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Term
| what is the written plan based on? |
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Definition
| data collection and assessment |
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Term
| what must happen before any treatment is started after the treatment plan is created? |
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Definition
| the patient must review and agree upon it. |
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Term
| what must the patient do/know in order to get a effective treatment outcome? |
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Definition
-pt must acknowledge disease in his/her own mouth
-pt must participate in examination and treatment plan |
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Term
| what must the clinician do in order to have an effective treatment outcome? |
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Definition
-identify health and disease for pt to see
-Provide clear information to inform and motivate
-Re-evaluate to determine if outcomes have been achieved |
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Term
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Definition
| broad statements of end results |
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Term
| what are the Goals of periodontal therapy? |
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Definition
-To restore the periodontium to an attractive, comfortable and functional state of health for the balance of the patients life.
-To precent the initiation, progression or recurrence of periodontal disease. |
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Term
what is this an example of?
"by the end of periodontal therapy tissue will return to a comfortable, functional state of health." |
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Definition
| a GOAL of periodontal therapy |
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Term
| Good Goals are 3 things..? |
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Definition
realistic
obtainable
clearly stated |
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Term
| what are SMART objectives? |
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Definition
Specific
Measurable
Achievable
Realistic/Relevant
Time-Bound |
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Term
SMART Objectives: (ask yourself)
Specific? |
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Definition
| what is the specific task or change to take place |
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Term
SMART Objectives: (Ask yourself)
Measurable? |
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Definition
| What are the standards of parameters to measure success ? |
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Term
SMART Objectives: (ask yourself)
Achievable? |
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Definition
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Term
SMART Objectives: (ask yourself)
Realistic/Relevant? |
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Definition
| Are appropriate resources available, is time realistic? Relate to goals. |
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Term
SMART Objectives: (ask yourself)
Time-Bound? |
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Definition
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Term
| Who, how, where, and when are all questions that should be asked when determining? |
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Definition
|
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Term
| what is a means to evaluate an outcome? |
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Definition
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Term
| what helps determine the clinical objective? |
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Definition
-related to objective assessment of patient
-Skills/behaviors of patient |
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Term
| what are some related assessments of the patient to determine the clinical objective? |
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Definition
BOP
pocket depth/ attachment level
changes to modifiable risks |
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Term
| what are some skills and behaviors of the patient that help determine the clinical objectives? |
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Definition
plaque index
changes to modifiable risks |
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Term
| what are the three primary types of performance objectives? |
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Definition
Cognitive
Psychomotor
Affective |
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Term
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Definition
| knowledge and information related behavior (ex. ask pt to describe periodontal disease) |
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Term
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Definition
| hands-on, doing behavior (ex. see if pt can demonstrate bass brushing method) |
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Term
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Definition
| attitudes, values, feelings, belief-related behavior (ex. ethical values) |
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Term
| What is a cognitive function? |
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Definition
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Term
| what is a Psychomotor function example? |
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Definition
|
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Term
| what is a Affective example? |
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Definition
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Term
| What is Bloom's Taxonomy of Cognitive Domain? |
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Definition
Knowledge
Comprehension
Application
Analysis
Synthesis and Evaluation |
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Term
| How is knowledge defined? |
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Definition
| remembering of previously learned material |
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Term
| what is the lowest level of cognitive process? |
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Definition
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Term
| How is Comprehension defined? |
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Definition
| the ability to grasp the meaning of the material. To interpret the material by explaining, describing or summarizing it. |
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Term
| How is Application defined? |
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Definition
| the ability to use the information in a situation. To use a demonstration, interpretation or illustration. |
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Term
| How would we define Analysis? (example) |
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Definition
the ability to break down material into its component parts so that its organized structure may be understood.
Compare and contrast. |
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Term
| How is Synthesis defined? |
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Definition
| refers to the ability to put parts together to form a new whole |
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Term
| How is evaluation defined? |
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Definition
| is concerned with the ability to judge the value of material for a given purpose |
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Term
| what are some verbs used with synthesis cognitive process? |
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Definition
| Formulate, arrange, collect, develop, plan, write |
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Term
| what are some verbs used to describe what happens in evaluation cognitive process? |
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Definition
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Term
| what is critical thinking? |
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Definition
| the process of actively and skillfully applying, synthesizing or evaluating information that you have gathered by observation, experience, reflection, reasoning, or communication. |
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Term
| How do we make our treatment plan? |
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Definition
| by critically thinking and pulling all of our information together |
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Term
| what is the Frankl Behavior Rating? |
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Definition
| A rating used to determine the level of compliance with special needs patients |
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Term
| what is a Frankl Rating 1? |
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Definition
| Definitely negative behavior, refuses treatment, cries, combative, overt negativism |
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Term
| What is a Frankl Rating of 2? |
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Definition
| Negative, reluctant to accept treatment, uncooperative, may be withdrawn. |
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Term
| what is a Frankl rating of 3? |
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Definition
| Positive, accepts treatment with caution, willing to comply with treatment. |
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Term
| What is a Frankl rating of 4? |
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Definition
| Definitely positive, good rapport with dental team, has a great time, interested in dental procedures. |
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