Shared Flashcard Set

Details

Communication Application Study Stuff
Study...study...study...:D
85
Communication
Not Applicable
06/06/2011

Additional Communication Flashcards

 


 

Cards

Term
Communication
Definition
is the process of creating and exchanging meaning through symbolic interaction
Term
Context
Definition
is the situation in which communication occurs
Term
Appropriateness
Definition
is what is suitable for a specific situation
Term
Role
Definition
is the part played in a specific setting or situation
Term
Norm
Definition
is a stated or implied expectation
Term
Standard
Definition
is an established level of requirement or excellence
Term
Competent Communicator
Definition
is someone who incorporates knowledge, attitude, and skills into his or her communication to communicate effectively and appropriately
Term
Task skills
Definition
are communication skills needed to do a job, complete a task, or reach a goal effectively
Term
Relationship skills
Definition
are the communication skills needed to nurture and maintain goodwill in people.
Term
Organization
Definition
is a number of people with specific responsibilities who are united for some purpose
Term
Culture
Definition
is the set of life patterns passed down from one generation to the next in a group of people
Term
Organizational Culture
Definition
is how an organization thinks, what it finds important, and how it conducts business
Term
Culture Shock
Definition
is the confusion or anxiety that sometimes results when people come into contact with a culture different their own
Term
Social Responsibilities
Definition
is an obligation or willingness to work toward the well-being of others
Term
Conflict
Definition
is the struggle between two or more parties who sense interference in achieving goals
Term
Why is it critical to understand and analyze context when making communication choices?
Definition
Knowing the context allows you to verify your role and the appropriateness of the situation.
Term
Why is the appropriateness an important consideration in communication?
Definition
Lack of knowledge of the appropriateness can cause out of context behavior and dress
Term
What can be used as a guide to determine appropriateness?
Definition
An employee manual or code of conduct
Term
What three criteria can be used to determine if someone is a competent communicator?
Definition
knowledge of current events and others, task and relationship skills, and positive attitude
Term
Name and describe the three needs fulfilled by membership in organizations
Definition
UNITY-gives you a sense of belonging in something bigger than oneself, IDENTITY-helps you describe yourself in relation to some group, and PRESERVATION-preserve thing you believe in and find important
Term
transactional
Definition
process is one that involves an exchange
Term
sender-receiver
Definition
is a person who sends a message to someone
Term
receiver-sender
Definition
is the person who receives, or believes that he or she, has receive a message
Term
message
Definition
is the information that is exchanged between communicators
Term
channel
Definition
is the space in which the message is transmitted
Term
noise
Definition
is anything that interferes with a message and is usually temporary
Term
barrier
Definition
any obstacle that blocks communication
Term
feedback
Definition
one person's observable response to another's message
Term
data
Definition
made up of those things that catch a communicators attention, such as objects, people, sounds, thoughts, memories, and the messages sent by others
Term
sensory perception
Definition
complex physical process of taking in data through the five senses.
Term
encoding
Definition
the mental process of assigning meaning and language to data
Term
transmitting
Definition
the physical process of sending verbal and nonverbal message
Term
acquiring
Definition
the physical process receiver-sender use to take in the sender's message
Term
decoding
Definition
the mental process receiver-senders use to create meaning from language
Term
intrapersonal communication
Definition
the communication that occurs in your own mind
Term
self-talk
Definition
a mental speech or conversation that someone carries on with themselves
Term
interpersonal communication
Definition
communication between 2 people
Term
small-group communication
Definition
communication within formal or informal groups or teams
Term
one-to-group
Definition
communication that involves a speak who seeks to inform, persuade, or motivate an audience
Term
mass communication
Definition
the electronic print transmission of messages to the general public
Term
mass media
Definition
outlets of communication
Term
What are the parts and actions of a process?
Definition
Sequence, Energy, Results, Components, Action, Sequence
Term
transactional
Definition
process is one that involves an exchange
Term
sender-receiver
Definition
is a person who sends a message to someone
Term
receiver-sender
Definition
is the person who receives, or believes that he or she, has receive a message
Term
message
Definition
is the information that is exchanged between communicators
Term
channel
Definition
is the space in which the message is transmitted
Term
noise
Definition
is anything that interferes with a message and is usually temporary
Term
barrier
Definition
any obstacle that blocks communication
Term
feedback
Definition
one person's observable response to another's message
Term
data
Definition
made up of those things that catch a communicators attention, such as objects, people, sounds, thoughts, memories, and the messages sent by others
Term
sensory perception
Definition
complex physical process of taking in data through the five senses.
Term
encoding
Definition
the mental process of assigning meaning and language to data
Term
transmitting
Definition
the physical process of sending verbal and nonverbal message
Term
acquiring
Definition
the physical process receiver-sender use to take in the sender's message
Term
decoding
Definition
the mental process receiver-senders use to create meaning from language
Term
intrapersonal communication
Definition
the communication that occurs in your own mind
Term
self-talk
Definition
a mental speech or conversation that someone carries on with themselves
Term
interpersonal communication
Definition
communication between 2 people
Term
small-group communication
Definition
communication within formal or informal groups or teams
Term
one-to-group
Definition
communication that involves a speak who seeks to inform, persuade, or motivate an audience
Term
mass communication
Definition
the electronic print transmission of messages to the general public
Term
mass media
Definition
outlets of communication
Term
What are the parts and actions of a process?
Definition
Sequence, Energy, Results, Components, Action, Sequence
Term
What are the five principles of communication?
Definition
transaction,complex,unavoidable,continuous,learned
Term
What is "context" and what is its function?
Definition
context is a component of communication; provides the people, the occasion, and the task
Term
What is "physical enviornment" and what is its function?
Definition
physical enviornment is a component of communication; influennces the quality of interaction within the physical space
Term
What is "climate" and what is its function?
Definition
climate is a component of communications; influences the emotional,attitudinal, and intellectual tone of the communication
Term
What is "communicator" and what is its function?
Definition
communicator is a component of communication; creates meaning, sends and recieves messages, and exchanges meaning
Term
What is "message" and what is its function?
Definition
message is a component of communication; conveys meaning, feeling, and various kinds energy from sender-receiver to receiver-sender
Term
What is "channel" and what is its function?
Definition
channel is a component of communication; provides the space through which the message must pass; determins the method used to send the message
Term
What is "noise" and what is its function?
Definition
noise is a component of communication; interferes with or disrupts communication
Term
What is "barrier" and what is its function?
Definition
barrier is a component of communincation; it blocks commmunication
Term
What is "feedback" and what is its function?
Definition
feedback is a compnent of communication; assures the sender-reciever that communication has occurred, allows the reciever-sender to adjust of modify the message, provides insight into the sender-receiver's communication
Term
perception
Definition
the process used to assign meaning to data about yourself or the world around you
Term
selective perception
Definition
the mental process of choosing which data or stimuli to focus on from all that are available to you at any given time
Term
personal perception
Definition
your own understanding or reality
Term
perception check
Definition
a question that helps you determine the accuracy and validity of your perceptions
Term
feed-forward
Definition
to offer an explanation that you want to make or a reason or explanation for a question, request, or offer
Term
self-concept
Definition
aka self-perception, the view you have of yourself
Term
self-fulfilling prophecy
Definition
a prediction or expectation of an event that shapes your behavior, making the outcome more likely to occur
Term
self-disclosure
Definition
the deliberate revelation of significant information about yourself that is not readily apparent to others
Term
What is the first step in the perception process?
Definition
sensory perception is the first step in the perception process; seeing, hearing, tasting
Term
What are the elements of Organizational Culture?
Definition
Structure, Heroes, Traditions, Environment, Goals, Values and Beliefs, and Systems.
Term
What is the communication process?
Definition
[image]
Supporting users have an ad free experience!