Term
| Which law helps designers determine the size of buttons? |
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Definition
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Term
| Which stage of the GOMS model of evaluation refers to the cognitive processes and physical actions to attain goals? |
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Definition
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Term
| Which of the following is NOT a heuristic cue for websites? |
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Definition
| -Maximize the user's memory load |
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Term
| In a Web 2.0 webpage, multiple authors write a document that is static. |
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Definition
| -False: it may be seen in a variety of ways by different people who access the document. |
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Term
| Which of the following parts of the SLATES model are software that turn the web into an application platform and document server? |
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Definition
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Term
| When determining where to place buttons or graphics, what part of the screen is the most easily accessible location? |
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Definition
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Term
| What is the DECIDE framework? |
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Definition
-Determining the goals
-Exploring the questions
-Choosing the approach and methods
-Identify the practical issues
-Decide how to deal with ethical issues
-Evaluate and interpret the data |
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Term
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Definition
-Examples:
-User needs met throughout process
-Examine how mobile tech changes working practices
-Goals help determine the scope of an evaluation |
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Term
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Definition
| -Specific questions that allow us to achieve our goal |
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Term
| Choosing approach and methods |
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Definition
-Types of questions / evaluations will influence selection methods
-Trade-offs will likely need to be made |
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Term
| Identify the practical issues |
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Definition
-Importance of pilot studies
-Users:
-Usability testing
-Field study
-Facilities and equipment
-Schedule and budget
-Expertise |
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Term
| Decide how to deal with ethical issues |
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Definition
-Informed consent
-Confidentiality
-Minimizing risk
-Respecting your participants |
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Term
| Evaluate, interpret, and present data |
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Definition
| -Largely dictated by the goals set and questions asked |
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Term
| Field Studies - Data Collection |
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Definition
-observing/interviewing
-field notes
-diary studies |
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Term
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Definition
-Don't listen to users; watch them
-Don't believe what users say they do
-DEFINITELY don't believe what people predict they may do in the future |
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Term
| Field Studies - Strengths |
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Definition
-control what users do and how they talk about it
-Context: external forces' impact? changes in users' requirements?
-Visit multiple sites to learn commonalities across environments |
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Term
| Field Studies - Weaknesses |
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Definition
| -cost to the organization |
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Term
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Definition
-model of usability inspection in which experts evaluate whether usability principles are being utilized by a piece of technology
-used when:
-test subjects not readily accessible
-early stages for cost effective product revisions |
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Term
| Heuristic Evaluations - Original Set of Usability Heuristics |
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Definition
-visibility of system status
-match between system and real world
-user control and freedom
-consistency and standards
-error prevention
-recognition rather than recall
-flexibility and efficiency of use
-aesthetic and minimalist design
-help users recognize, diagnose, and recover from errors
-help and documentation |
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Term
| Heuristic Evaluations - How to do a "Neilsen Evaluation" |
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Definition
-Evaluator goes through the interface several times doing different tasks each time
-Specificity of heuristics: tailored to a specific class of technologies
-About 3 to 5 evaluators (will find about 75% of usability problems) |
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Term
| Heuristic Evaluations - Number of evaluators |
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Definition
-more is more
-more is expensive
-more is not necessarily better |
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Term
| Heuristic Evaluations - Discount evaluations |
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Definition
| -early in a design, one or two experts might be used to identify the major issues with a design |
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Term
| Heuristic Evaluations - For websites |
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Definition
-internal consistency
-simple dialog
-short cuts
-minimizing the user's memory load
-preventing errors
-feedback
-internal locus of control |
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Term
| Heuristics for web-based online communities - Sociability |
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Definition
-motivational characteristics
-community guidelines
-community safety
-self-expression
-reciprocation
-return motivation |
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Term
| Heuristic Evaluations for web-based communities - Usability |
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Definition
-joining/leaving mechanics
-basic message access
-navigation |
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Term
| 3 Stages of Heuristic Evaluations |
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Definition
1. Briefing
2. Evaluation period
3. Debriefing |
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Term
| Heuristic Evaluations - Briefing stage |
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Definition
-telling your experts what they'll be doing
-ensure that each expert gets the same briefing |
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Term
| Heuristic Evaluations - Evaluation period |
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Definition
-each expert spends a few hours inspecting the product and doing several pass-thrus to gain familiarity
-sometimes experts are given a specific foci within the technology to evaluate |
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Term
| Heuristic Evaluations - Debriefing |
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Definition
-experts come together and meet
-discuss their findings
-prioritize problems and discuss solutions |
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Term
| Heuristic Evaluations - Pros |
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Definition
-fewer ethical issues
-even typical users can be taught to be "expert evaluators" relatively quickly
-can be cheaply done
-fast, focused, feedback |
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Term
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Definition
-Search
-Links
-Authoring
-Tags
-Extensions
-Signals |
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Term
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Definition
| -the ability to find information through keyword search |
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Term
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Definition
| -connects information together into a meaningful information ecosystem |
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Term
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Definition
| -ability to create and update content leading to collaborative work of many rather than few authors |
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Term
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Definition
| -categorization of content by users adding tags to facilitate searching |
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Term
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Definition
| -software that turns the web into an application platform and document server |
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Term
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Definition
| -use of syndication technology to notify users of changes |
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Term
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Definition
-a movement away from static webpages to dynamic and sharable content and social networking
-multiple authors write a document that may be seen in a variety of ways by different people who access the document |
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Term
| Web 2.0 - Case Study on self disclosures |
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Definition
-for attractiveness impressions:
-what your friends say about you is more important than what you say about yourself |
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