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Cause of behavior attributed to internal or external factors: - someone late due to procrastination (internal) - someone late due to unexpected traffic (external) |
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Whether the cause of the behavior is stable or unstable - Traffic on the 405 (stable) - unexpected car accident (unstable) |
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Cause for behavior varies in how much control over the cause of the behavior. - should set alarm earlier (controllable) - car accident (uncontrollable) |
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We judge ourselves more charitably than we judge others - success atrributed to stable internal causes - failures attributed to unstable, external causes |
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Fundamental attribution error |
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the tendency to attribute others behavior to internal rather than external causes - homelessness |
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Perceptual Accuracy: Awareness |
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increase awareness of how you interpret situations |
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Perceptual Accuracy: Focus |
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Focus on other peoples characteristics and consider context |
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Perceptual Accuracy: Check perceptions: Direct perception checking |
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ask if your perceptions are correct |
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Perceptual Accuracy: Check perceptions: Indirect perception checking |
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intensifying your "perceptual powers" look for additional information |
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Perceptual Accuracy: Revise |
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perceptions if needed. Admit you might be wrong |
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symbols that represent other things |
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Meanings change over time |
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No clear definition of words. i.e. what is "affordable"? |
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how spoken language sounds |
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The literal meaning of a word |
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Context: Positive: sweet, cool, hot or negative: lame, crazy, retarded |
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Language shapes the way you think. If you don't have a word for something, you can't conceive of it. |
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Adapting your language to those around you |
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speaking in a way that emphasizes differences |
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speaking in a way that emphasizes similarity |
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describing things in extremes with no middle ground |
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Judging someone else can be - Positive: "you're a good person" Negative: "you never call me" |
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confusing. Start positive, end negative |
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Take more responsibility. Less provocative |
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study of movement, gestures, posture |
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messages expressed by nonlinguistic means. 60-70% of our language is NV. More believable than words. |
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NV cues that stand in for words: Shhh... |
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gestures that enhance what you're saying. Head nodding, smiling. etc |
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facial expressions showing emotions - microexpressions |
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1. happiness, 2. sadness, 3. anger, 4. fear, 5. surprise, 6. disgust, 7. contempt |
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Recalling a visual memory |
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eyes look to side, head tilt |
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eyes look down and to the right |
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Eyes look down and to the left |
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study of space and distance |
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our bubble or the distance we put between ourselves and others |
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distance with those who are emotionally close (0-2') |
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ranges from 18" to 4' distance between friends, family etc in public. |
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4'-12'; group dynamics, party, teach - class dynamic. |
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furthest space, moving towards 12' |
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The space we claim when in the world, can be given up when socially expected to. Bus, library, etc. |
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controls pace of a conversation. |
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Self-touching behaviors; used in specific situations, flirting |
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Eyes are the windows to the soul; eyes communicate respect, interest, anger, attraction. Dilated pupils are "desired" constricted pupils are "beady" |
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Socially acceptable, friendly. Entire face |
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sexual attraction, look up and down someones body |
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intimidation or pressure; imagine a 3rd eye |
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intense eye contact w/squint staring contest with someone can be threatening |
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listening to learn passive |
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Analyzing, forming an opinion; voting, arguing |
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feeling with someone - understanding what someone is going through Fuels connection |
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kinda listening - (the repeat story) |
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to pretend or fake listening |
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only paying attention to what you THINK is important |
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the conversation always circles back to them |
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feels like they are always being attacked |
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Samuel L. Jackson clip. Someone is "ready for a fight" |
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Only listens to actual words, incapable of hearing subtext, sarcasm, etc. |
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relatively stable set of perceptions you hold of yourself |
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Development of self-concept: Physical |
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begin to develop self-concepts at 6-7 months |
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Development of self-concept: Social interaction |
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shapes our perceptions: those who are important shape us 1st significant influence is family |
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labels we use to define behavior: Positive direct - enhances self-esteem negative direct - hurts self-esteem Gender roles - how are kids raised |
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Reflected appraisal: uppers downers vulture |
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other people serve as our mirrors and affects how we see ourselves: people who support, communicate positively about our weaknesses people who draw attention to our flaws, maybe unintentionally people who attack with malice |
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consistently attentive and loving child has high self-esteem social |
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the caregiver is negative, rejecting, abusive child feels unworthy of love adult can be insecure in relationships can become violent |
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parent is disinterested *child has high self-esteem/independent *feels relationships are not important |
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inconsistent treatment *child becomes anxious *child self-blames |
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Sandra Petronio's Communication Privacy Boundry Management Theory |
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You disclose personal information when you feel safe. perceived positive result - disclose perceived negative result - will not disclose |
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unearned benefit determined by society |
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only one aspect of your ID matters |
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Intersectionality - interlocking oppressions |
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all aspects of your ID matter |
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-focus on somethings, tune others out -notice things that are intense and stand out; sounds - smells -notice contrast or change -recognize repeated behavior, songs, others manners |
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4 types - prototypes - most representative of a category: a good teacher, friend, partner Personal constructs - how we measure people and situations: intelligent, nice, responsible Stereotypes - generalization about a person or situation Scripts - guides our behavior |
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