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Expectancy Violation Theory |
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Definition
We have expectancies. A violation happens and a cognitive and/or physical arousal will occur followed by a threat. Violation valence or communication reward valence to assert what communicator will do next. |
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Individualism/Collectivism. Power Distance. Uncertainty Avoidance. Masculinity/Femininity. |
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Low Context -> explicit code. High Context -> nonverbal;embedded within the communicators. |
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Subordinate groups are muted by dominant groups. Dominant group shapes the language, thus the perception of society. |
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Used to soften FTAs; extends the notion of face. Positive face -> desire to be valued and included (the dog.) Negative Face -> desire to be free from imposition (the cat.) Preventive and Corrective facework. |
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Interaction identity. Can be wrong face or out of face. |
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Includes Face Theory, Hofstede's dimensions, and conflict literature. Positive -> included or competent. Negative -> independent or autonomous. FTA vs saving face. |
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Rewards - costs = outcomes. Satisfaction: comparison level. Stability: comparison level for alternatives. |
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Social Penetration Theory |
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Aspects are visible or hidden, depending on how much the communicator trusts others. Includes frequency, valence, duration, breath, and depth. |
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A location shared by a group experiencing outsider status, within the social structure, that leads a particular kind of sense making to a person's lived experience. A position in which you see the understand the world. |
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Uncertainty Reduction Theory |
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We experience uncertainty because we don't have the ability to predict or explain the other person's behavior. Designed for initial reactions. |
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Small group theory. Personal storytelling. Occurs naturally. Stories allow identity negotiation. |
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Information Sharing Theory |
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Shared and unique information. Knowledge must be activated. The model includes knowledge, potential contribution, contribution, activation, and choice. |
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Framing, gatekeepers, priming, triggering event. 3-4 issues on agenda. Media tells the public what to think about. |
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Cognitive Dissonance Theory |
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Definition
Inconsistent attitudes -> Feelings of Dissonance -> Unpleasant arousal -> Reduced by a change that removes inconsistency. |
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TV gives a distorted view of life. Heavy viewers watch 4+ hours of television without real purpose. Mean World Syndrome. |
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Critical mass -> 15-20%. Talk -> !) Awareness. 2) Opinion. 3) Practice. 4) Advocacy or Resistance. Innovation of an idea of concept by an innovator -> Change agent communicates idea -> Early adopter tries it -> Talks about it -> Followers; critical mass reached -> starts over. |
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Media has a strong direct effect on its audience. Magic Bullet/Hypodermic Needle Theories |
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Media has a limited effect on its audience. Media + (variable) = effect. Examines what the variable is. |
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Use and Gratifications Theory |
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Media + (our use and gratification from) = effect. Viewers are active and they are aware of their use. Applies only when the viewer seek media. |
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Media Systems Dependency Theory |
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Three factors: larger social system, media's role in that system, and audience's relationship to the media. Dependent of the media for a variety of reasons. Dependent on media that engages the largest amount of senses. |
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People are storytellers. Decisions based of good reasons. History, biography, culture, and character determine good reasons. Rationality is determined by coherence and fidelity. The world is a set of stories from which we choose, and thus constantly recreate our lives |
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Definition
People are rational. Decisions are based on arguments. Speaking situation determines the course of the argument. How much we know and how well we argue determines rationality. The world is a set of logical puzzles that we can solve through rational analysis |
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Elaboration Likelihood Model |
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Central, information heavy. Peripheral, based on mental shortcuts. The higher the elaboration, the more persuasive. |
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Relational Dialectics Theory |
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Tension between two opposing notions. Try and find the balance. |
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Social Congitive/Learning Theory |
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Learn from watching others. Imitation, observational learning, vicious reinforcement, identification. |
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Communication Accommodation Theory |
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Changing your communication behavior in relation to the other person based on roots we belong to. |
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Systems are entities that actively seek to adapt themselves to their environment. Meta-theory. Input -> throughout phase -> output. |
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If we think our views are in the minority on a controversial issue, most of the time we will be less willing to speak up to defend them. |
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Create a way and vocabulary to talk to the masses. |
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Classifications of Situational Theory |
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Active, Aware, Latent, Non-public |
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Collapse Model of Corporate Image |
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People control the image of the company. There are multiple messages/images held by the company. |
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A description of concepts and specifications of the relationship between those concepts. |
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Explain, Predict, Organize, and Solve Practical Problems |
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The only thing we know is what we can see and touch. Driven by knowledge and concrete facts. |
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There are injustices all around us and we must strive to understand them, but not necessarily change them. |
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Social Construction Research |
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Can be both scientific objective and humanistic subjective. |
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Reality was created from language. It is therefore different for every individual. |
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How a researcher chooses to define a variable. |
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A variable that cannot or was not controlled for. |
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Two concepts change together in similar ways. |
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One concept causes the other to be affected. |
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Certain concepts precede other concepts in time. |
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Deals with the way one conducts researchers or gains knowledge. |
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It discusses the nature of reality. |
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Science must be value free. |
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One should find a theory and conduct a study. |
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Offers a prescription for change. |
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How I will measure the variable |
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Begins with a theory -> Hypothesis -> Tests the hypothesis |
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Lets theory emerge -> No hypothesis -> Open minded |
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Theory of Reasoned Action |
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Attitude towards the behavior. Subjective norm. Behavioral intention. |
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Theory of Planned Behavior |
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Perceived behavioral control. |
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Three approaches to management |
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