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com final
public speaking UA
147
Communication
Undergraduate 3
12/13/2011

Additional Communication Flashcards

 


 

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Term
Plagiarism
Definition
using someone's words as your own
Term
Incremental plagiarism
Definition
using bits of text or someone's words without crediting them or only mentioning them in passing
Term
patchwork plagiarism
Definition
taking chunks of text from multiple sources without crediting or showing that these "chunks" are expected
Term
global plagiarism
Definition
taking an entire document & passing it off as your own
Term
persuasion
Definition
an act designed to change or reinforce the audiences beliefs or actions
Term
persuasive speaking
Definition
non-violent means of ethically influencing and motivating others through messages.
Term
purpose of persuasive speaking
Definition
- generates desired attitudes, opinions, beliefs, and behaviors
- seeks a mental dialogue with audience
- target audience - who do you want to reach?
- no opposition = no need to persuade
Term
Three major types of persuasive speeches
Definition
1. disputed facts
2. beliefs and values
3. action and policy
Term
Disputed Facts
Definition
a. what is the truth of falsity of an assertion ?
- cannot be answered absolutely
- can contain conjecture (predictions)
- evidence may be inconclusive
- speaker advocated position based on evidence.
Term
Belief and values
Definition
a. what is the rightness or morality of an action or idea
* you must justify your assertion
1. establish common ground
2. present criteria of measurement
3. show how your assertion matches up against criteria.

goal is to affect beliefs, actions implied
Term
Action and policy
Definition
a. what other action should or should not be taken?
b.
c.
Term
three areas where we can improve listening behavior
Definition
motivation, access, skill
Term
improving motivation to listen
Definition
1. look for motivation (+ or -)
2. relate the topic at hand to your own selfish intrest
3. translate the problem to an intellectual challenge
Term
listening channel
Definition
could be blocked by physical noise, fatigue, or even a hearing deficiency
Term
Improving listening access
Definition
1. managing or eliminating noise
2. avoiding fatigue
3. accommodating our hearing deficiencies
4. learning relevant language and vocab
5. asking for clarification
Term
improving listening skills
Definition
note-taking
2. managing distractions - ( speaker whose personality or appearance disrupts you)
3. language that you consider inappropriate
4. topical opposition that reaches a disruptive emotional level
5. misinformation and erroneous beliefs
Term
critical thinking should be defined as
Definition
intelligent, objective, cautious judgment, and evaluation
Term
Interpretations of chance events
Definition
predisposition in all of us to seek order and meaning in even the most random data (satanic messages in garbled music)
Term
Secondhand information
Definition
further we get from direct experience shaker the facts become
Term
wishful thinking
Definition
- when our pre-existing beliefs are extremely strong, we may blindly accept new information and direction if consistent with those beliefs
- new info that contradicts those beliefs is ignored
Term
"Wise sayings"
Definition
= wise sayings or proverbs are apart of unwise actions

- critical thinkers have good sense when to apply them humorously or acter the fact
Term
Ex: - many hands make light work.
- too many cooks spoils the both. are what?
Definition
"wise sayings"
Term
Types of listening
Definition
reluctant
appreciative
empathic
comprehensive
critical
aggressive
Term
reluctant listening
Definition
stye we assumed when we feel or think we had better listen, even if what is being said is distasteful.

ex. classes you don't like but have to go to
Term
Appreciative listening
Definition

passive 

- listening for pleasure and interest

Term
Empathic listening
Definition

supportive 

- listening "as if" you wrere in the others shoes. 

Term
Comprehensive listening
Definition

active; 

- listening to understand the message

Term
Critical listening
Definition

evaluative; 

- listening for the purpoae of accepting or rejecting the message

Term
Aggressive listening
Definition
appears with high-pressure persuasion for products, political issues or value systems
Term
appreciative - when called for

empathic - someone is in need or providing an emotional story

comprehensive- seeking understanding

critical - attempting to determine the validity of the message

reluctant and agressive styles - tend to reflect "non-listening behaviors".
Definition
Term
Organizing to create....
Definition
Meaning
Term
Selecting
(listening)
Definition
attending to somethings and not others
Term
mindfulness
(listening)
Definition
choosing to listen
Term
physical reception
(listening)
Definition
hearing
Term
Responding
(listening)
Definition
communicating attention and intrest, verbally or non-verbally.
Term
Interpreting and evaluating
(listening)
Definition
making sense of the overall situation and judging value
Term
Remembering
Definition
Retaining what has been heard
Term
Listening Improvement:
(3)
Definition
1. Motivation
2. access
3. skills
Term
Motivation
(listening improvement)
Definition
Requires mindfulness
- look for areas of intrest
- relate topic to self
- challenge yourself intellectually
Term
Access
(listening improvement)
Definition
- eliminate external noise
- avoid fatigue
- accommodate hearing deficiencies
- learn language & vocabulary ahead of time
- ask for clarification
Term
Skills
(listening improvement)
Definition
- dealing with internal/external obstacles
- learn a good note-taking system
- listen for ideas and facts
- manage distractions
Term
External obstacles:
Definition
noise, temp, vocab, message overload, message complexity
Term
Internal Obstacles
Definition
preoccupation, prejudgement, lack of effort too much effort.
Term
Whorf-Sapir Principle
Definition
Language creates our sense of reality by giving meaning to events, objects, people, and places
Term
Denotative
Definition
The objective or literal meaning of a word
concrete
Term
Connotative
Definition
the subjective or emotional meaning that individuals place on a word
abstract
Term
Meaning has three elements
Definition
- a person having thoughts
- a symbol (sign)
- referent
Term
true or false the symbol and its referent are directly related
Definition
False! they are not directly related
Term
Abstracting
Definition
going beyond the specific fact or thing that is usually observable or demonstrable.
Term
Inference
Definition
an inference goes beyond that is observed.

- seeing an ambulance in driveway and concluding a family member is hurt
Term
When in the realm of inference, we deal with _____ rather than ______
Definition
probability "rather than" certainty
Term
Syntax
Definition
when we arrange words into the context of a sentence
Term
Double-speak
Definition
Distortion of meanings
Term
Double speak is used
Definition
to soften bad news, shift blame, or cover up the truth.

ex. firing workers -> consolidating operations, career change opportunities.
Term
Tact vs forthrightness can make for difficult language choices for ethical speakers.
Definition
Term
Hasty Generalization
Definition
Draws conclusion based on too litte evidence
Term
False cause (sequential fallacy)
Definition
Attributes a casual relationship where none can be proven.

- superstitions belong here (blowing on dice and winning)
- after this, therefore because of this
Term
Invalid analogy
Definition
compare to unlike things as if they were similar
Term
Red Herring
Definition
Introduces irrelevant issues to divert attention to topic
Term
Ad Hominem
Definition
"against the main"
- attacks the person rather than the issue
Term
Either or response (false dilema)
Definition
Forces a decision between only two alternatives when more exist.

- "you're either for me or against me".
- " you'll never understand"
Term
Bandwagon
Definition
Assumes because something is popular it must be right or good
Term
Slippery Slope
Definition
Assumes a 1st step will inevitably lead to subsequent diaster
Term
Genetic Fallacy
Definition
Assumes if something has been around for a long time, it is inherently true

- I did it, you should do it".
Term
5 Canons of rhetoric
(5)
Definition
1. invention
2. disposition
3. style
4. memory
5. delivery
Term
Aristoles cannon
1. invention
Definition
Focus
-Topic of significance (need/problem, current event, personal intrest).
-Narrow topic
- Select purpose
(persuade, inform, entertain - general)
( what do you want from audience- specific)
( thesis- central idea)
- Evidence of research
( sources from print or internet, oral histories, interviews, personal experience)
Term
2. Disposition
Definition
Organization
introduction, body conclusion
Term
3. style (language)
Definition
precise, creative, evocative
Term
4. memory
Definition
- Extemporaneous
- Fluency of though
- Rehearsed
Term
5. delivery
Definition
eye contact,
voice(rate, pitch, volume)
eye contact
* voice maters the most (Aristotle)
Term
Communication Sensitivity
Definition
Aligning the message to the situation, the context of the audience
Term
Culpable ignorance
Definition
ignorance coming from carelessness thus deserving blame
Term
Affording clues and choice
Definition
- Reveal intent of message
- audience is free to choose or accept
- audience has the right to agree or disagree
Term
Emotional appeals
Definition
- must be backed with evidence
Term
fair hearing
Definition
showing tolerance - "fair fighting"
Term
lies and false facts
Definition
- distorts the social construction of meaning
Term
unsupported personal attacks
Definition
diverts attention from weakness in argument
Term
Democracy vs demography
Definition
a. demography (i want to hear your ideals)
b. welcomes free speech and criticism
Term
Figures of speech (6)
Definition
- Imagery
- Smilies
- Metaphors
- Rhythm
- Alliteration
- Antithesis
Term
Imagery
Definition
Langauge used to create mental images in the minds of your listeners
Term
Simlies
Definition
Compare two essential different ideas using "like or as"
Term
Metaphors
Definition
Implied comparison that transports listener from the thing itself to a sensory image or experience
Term
Rhythm
Definition
The pattern of sound created by the choice and arrangement or words
Term
Alliteration
Definition
Repeating the initial consonant sound of close or adjoining words
Term
Antithesis
Definition
Juxtaposing contrasting ideas, usually in parallel structure
Term
Concrete words vs abstract words
Definition
Concrete: refers to tangible objets.
- the more specific/descriptive means it is more concrete
- creates a clear picture

Abstract: refers to ideas and concepts
- the more vague/ambiguous means it is more abstract
- often leads to misinterpretation
Term
Referent
Definition
the actual thing itself

- a chair
Term
Symbol
Definition
the word representing the thing

"chair"
Term
Context
Definition
Provides meaning to the word
Term
Syntax
Definition
Arrangement of words and symbols
(Provides additional meaning )
Term
Reference
Definition
the thought of the thing
Term
Rate
Definition
How fast they speak
Term
Pitch
Definition
attribute of sound that changes with alliterations in the frequency of vibration
- high, low, monotone, varied
Term
Tone
Definition
the expression of mood or emotion
Term
Quality
Definition
characteristic of ones voice
Term
Volume
Definition
loud/quiet
Term
Articulation
Definition
Sharp, clear speech
Term
Intonation
Definition
Variation of pitch while speaking which is not used to distinguish words

- rising or falling depending on if it is a question or statement
Term
Emphasis
Definition
Stress on certain words
Term
Informative vs persuasive
Definition
Persuasive - designed to change or reinforce the audience's beliefs or actions.
- get audience to accept view

Informative: designed to educate the audience.
Term
Specific purpose vs central idea
Definition
Specific purpose:
to inform about what the outcome, objective, or response that your speech is supposed to achieve

Central idea(thesis!)
- what you expect to say.
- the core of what you are going to say
- expansion of specific purpose and worded in complete sentence
Term
Chronological
Definition
time
Term
Spatial
Definition
places, location, follows direction
Term
Causal
Definition
logical
shows cause- effect and main points
Term
Problem/solution
Definition
2 main points
Term
topical
Definition
main points are subtopics of thesis and equal & consistent
Term
Parallelism
Definition
Similar arrangement

"ask not what your country can do for your but what you can do for your country".
Term
Avoid _____ in persuasive speeches
Definition
Hyperboles in persuasive speeches
Term
Listening
Definition
A complex process

sensation -> interpretation -> response
Term
Message overload
Definition
message complexity

internal: preoccupation
prejudgment, lack of effort too much effort.
- the only way out of internal distractions is mindfulness.
Term
Persuasive speaking: organization (3)
Definition
- causal
- problem- cause- solution
- problem - solution
Term
causal
(Persuasive speaking org)
Definition
main points show a cause- effect relationship
Term
problem-cause-solution
(Persuasive speaking org)
Definition
first main point identifies a problem, and the third main point presents a solution to the problem
Term
problem-solution
(Persuasive speaking org)
Definition
first main point deals with the existence of a problem and the second main point presents a solution to the problem

- speech pattern in which listeners are fist persuaded that they have a problem and are shown how to solve it.
Term
1. Preview the persuasive intentent with introduction
(Monroe's motivated sequence)
Definition
- gain attention
- reveal thesis
-establish credibility
- preview persuasive intent
Term
2. Present the need
(Monroe's motivated sequence)
Definition
- State nature of problem
- illustrate the problem
- show ramification of problem with stats/testimony
- point out personal implications for the listener
Term
3. Satisfy the problem with a solution
(Monroe's motivated sequence)
Definition
- state attitude you want audience to adopt
- explain your proposal with examples/ visual aids
- theoretically demonstrate logical connection between problem and solution
- refer to when proposal has worked in past
- meet objections
Term
4. Visualize the results positively/ negatively
(Monroe's motivated sequence)

negative method vs positive method
- compare/contrast method
Definition
- positive method: describe what the future will look like if your proposal is adopted or put into action

-negative method: describe what the future will look like if your proposal is not adopted or put into action

- compare the negative results of not adopting plan with the positive results of adopting plan
Term
5. request action so the audience knows what to do to comply with the message
Definition
- calls for overt action
- state personal intent to act
- end with impact
Term
Requesting immediate action vs passive agreement
Definition
immediate action: if you choose a specific action then you are more likely to get a commitment to the change you are seeking

passive agreement: convince the audience that the given policy is desirable without encouraging them to take action in support of policy
Term
Disputed facts
Definition
what is the truth of falsity of an assertion
- cannot be answered absolutely
- there has to be debate
- can contain predictions
- evidence must be inconclusive but must be resoundingly heavier on the side of thesis
Term
Beliefs and values
(goal: affect beliefs, action is implied)
Definition
-what is the rightness or morality of an action or idea
- must justify assertion
- establish common ground
- present the criteria of measurement
-show how your assertion measures up against criteria
Term
Action and policy
Definition
know your goal: (gain passive agreement, gain immediate action)

convince audience there is need
explain plan for solving problem
show your plans practicality
Term
Three basic issues in dealing with questions of policy
Definition
need, plan practicality
Term
Need
Definition
prove need or no need for change
Term
Plan
Definition
Offer specific/policy to solve need
Term
Practicality
Definition
show plan is workable, no new problems or show impractical and will create problems
Term
Audience: need to know to persuade
Definition
how to effectively phrase, deliver, and inspire your audience to use the info, education, and plan of action towards persuasive goal.
Term
Target audience?
Definition
Who you want to reach
Term
Aristoles three proofs of an argument
Definition
ethos, pathos, logos
Term
Pathos
Definition
motivation (emotion)
- engaging passion to motivate others
- appeal to emotions
- appeal to needs( motivation action based on getting needs fulfilled)
Term
Logos
Definition
Logic- evidence/reasoning

- message organized with evidence and connecting evidence with reasoning so audience can make sense of it
Term
Ethos
Definition
Credibility: competence, character, charisma

-Audience judges how credible you during speech.
- Audience perception and whether they are qualified to speak on the topic
- competence, character, charisma
Term
Reasoning patterns (5)
Definition
causal reasoning
analogical reasoning
reasoning from principle
reasoning from specific instances
reasoning from sign
Term
Causal reasoning
Definition
establishes relationship between cause and effect
Term
Analogical reasoning
Definition
Comparing two similar cases and inferring that what is true for one case is true for another
Term
Reasoning from principle
Definition
Begin with general statement, move to minor premise, and end with conclusion.
Term
Reasoning from specific instances
Definition
moving from particular facts to a general conclusion
Term
reasoning from sign
Definition
using an observable mark as a conclusion proof of existence
Term
Fallacy=
Definition
errors in reasoning
Term
do's and don'ts of an introduction speech
Definition
- introducing the main speaker to audience
- build enthuasium, establish welcoming climate
- be brief and accurate, not long
- adapt to the audience, occasion, and speaker
- create anticipation and drama (build up)
Term
Traits of good acceptance speech
Definition
- giving thanks for gift/award
- be brief, don't draw attention away, be gracious
- be humble- recognize others help
- be gracious
Term
Commemorative speech
Definition
- praising, giving tribute, or celebrating.
- inspire arouse sentiments, heighten appreciate or admiration.
- show audience why subject is praiseworthy
- use metaphors, imagery, and rhyme to create stories that evoke feeling.
Term
Video of kid from Bombay speech
Definition
Commemorative speech
- metaphor of plane being similar to life
- repetition
- he inspires, and uses story telling to tell his point.
Term
Martin Luther king speeches
Definition
talks to one group of black people and changes his tone to be "churchy" adn when he talks to the other group of people he sounds more professional

he is adapting his speeches to his audience, to what his audience expects of him.
Term
Ater dinner speech
Definition
- entertaining
- be light hearted - whimsical yet organized
- be naturally humorous - provoke smiles and chukles
- deliver expertly to produce desired results
Term
speech of of presentation
Definition
a. Presenting a gift, an award, or public recognition
i. Acknowledge achievements of recipient
ii. Exlpain purpose of award if necessary
iii. Praise losers if relevant
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