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Physical attractiveness, similarity, flattery, repeated contact, conditioning/association |
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height (men), weight (women), facial features, grooming/dress, signs/symbols of higher socioeconomic status |
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more attracted to people who are similar to ourselves |
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giving compliments, sometimes works even if you know it is happening |
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Repeated contact/Association |
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we prefer people who are familiar to us |
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Conditioning and association |
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sex and advertising works on this principle |
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like people who make us feel the way we want to feel |
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we like people who have expressed their liking for us |
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Heider, 1958, like friends to like other firends, like friends to like things, feel dissonance when this is not balanced |
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Person's believably and their ability to inspire trust. Others define your credibility |
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Primary dimensions of credibility |
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competence/expertise, character/trustworthiness, goodwill |
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Secondary dimensions of credibility |
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composure, sociability, extroversion |
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Credibility changes depending on the audience and the situation. Credibility is dynamic: you can gain or lose it . Credibility is a heuristic or peripheral cue we use under conditions of low motivation or ability (ELM). If we are motivated and able, credibility is only one component we consider. |
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The “halo effect” happens when credibility that we have in one area carries over and helps us be persuasive in an unrelated area. *Doctor actor acting in a TV commercial |
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The Sleeper Effect refers to the phenomenon of attributing credibility to a very low credibility source as time passes. *Over time, in low credibility messages, audiences disassociate the source of the message from the message itself and attitudes become more favorable |
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Derived from a social position (conferred by people) -people with authority have the power to punish or reward and access to power and information |
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clothes, titles, trappings (jewelry, cars, etc.), |
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Experimenter wore lab coat and stressed importance of the study -Question: does punishment increase learning? -was actually testing response to authority -increased levels of shock -65% were obedient until the end of the study |
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Factors that affect obedience |
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-physical proximity -personal responsibility (when experimenters were responsible, more subjects continued) -rebellion (when others rebel, we are less likely to go along with authority) |
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Zimbardo prison experiment |
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Power can be internalized, power corrupts, absolute power corrupts absolutely |
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response to authority is highly automatic |
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How to protect self from authority |
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-question authority when social and organizational change is needed |
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response to authority is highly automatic |
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How to protect self from authority |
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-question authority when social and organizational change is needed |
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