Shared Flashcard Set

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COM 318-3
Third and Final Exam
82
Communication
Undergraduate 3
11/25/2014

Additional Communication Flashcards

 


 

Cards

Term
What is the scarcity effect?
Definition
It is the perception that if something is rare, it is more valuable
Term
Is the scarcity effect more true about things that are newly scarce?
Definition
Yes
Term
Whats the scarcity youtube clip about?
Definition
Sheldon goes to go but a present for Leonard, guy tells him its rare and so he pays 1200 even though he wasnt interested in the aquaman statue in the first place
Term
T/F: We are equally motivated by losing something and gaining something of the same value.
Definition
False: We are more motivated by losing things (Mike poker)
Term
What is perhaps the best known case of manipulating perceptions of scarcity
Definition
diamonds and the diamond industry
Term
Examples of scarcity can be primarily found in...
Definition
sales and organizations
Term
Scarcity is manipulated by businesses to increase sales. How do they do this?
Definition
Limited numbers, limited time
Term
What kind of organizations use scarcity to get members?
Definition
Fraternities and sororities, country clubs, season ticket holders, social clubs in major cities
Term
What are other manifestations of the scarcity effect?
Definition
People look better at bar closing time, someone who is involved is more attractive, collecting antiques, grupons, threat sales.
Term
Is scarcity just about objets?
Definition
no; it also relates to infrmation
Term
What three things help shape how we react to information?
Definition
Scarcity, effort, and restriction
Term
How does scarcity increase the effectiveness of a message?
Definition
A message increases in effectiveness when the recipient perceives that few others exist who have been delivered this message.
Term
How does effort influence the effectiveness of a message?
Definition
The more effort needed to get the information, the increased the perception is of that infrmations scarcity and value
Term
T/F: The more you need to coerce the source, the more effective the message/ valueble the information
Definition
T
Term
T/F: The perceived effort involved for the communicator to transmit the message doesn't affect the messages value.
Definition
False: The more effort involved, the more important the message
Term
T/F: The more effort the recipient makes to decode the information, the more perceived value it has
Definition
True
Term
What is restriction when relating to information and scarcity?
Definition
Message increases in effectiveness in proportion to the amount of accompanying reasons opposing the disclosure
Term
T/F: People have an intrinsic desire to behave and think as they wish
Definition
true
Term
When a persons freedom of thought or action is threatened, they experience ______ called ____.
Definition
psychological discomfort (a motivational drive), reactance
Term
Reactance motivates a person to do what?
Definition
Act to maintain or regain their threatened or lost freedom
Term
What is the more popular name for envoking reactance?
Definition
reverse psychology
Term
When free behaviors are eliminated or threatened, we have a greater desire to do what?
Definition
Engage in those behaviors
Term
Reverse psychology must be
Definition
realistic, the behavior has to be something that we can actually do
Term
The more important the behavior is, the ____ the reactance
Definition
greater
Term
The more behaviors that are threatened, the ___ the reactance
Definition
greater
Term
The greater the treat the ____ the reactance
Definition
Greater
Term
Give a functional example of reactance
Definition
in the 1920s publishers tried to get their books banned because they knew it would increase sales, mark twain was glad huck fin was banned, michael moore gave money to the owner of the anti michael moore website to keep it running
Term
Reactance is activated when?
Definition
When a person perceives that they are no longer free to behave or act as they wish on an issue
Term
The elimination of the behavior must also be perceived as what?
Definition
illegitimate or unjustified
Term
The more justified the elimination of the bahavior, the ____ reactance
Definition
lesser
Term
Reactance video in powerpoint
Definition
soap smuggling cause soap with phosphates is being banned cause it kills the environment. So they think theyre thelma and luise
Term
Who can freedoms be removed by?
Definition
Authority figures like teachers, police officers, and religious figures. Laws and rules like prohibition, and family and friends like in romeo and juliet
Term
Can persuasion attempts be viewed as threats to our freedom?
Definition
yes
Term
Does a threat need to be about our behavior?
Definition
No, it can also be a threat to our attitudes such as when someone persuades us not to do something (smoking)
Term
T/F: We also like having the freedom to be opinionless about something
Definition
True
Term
What are the types of threats to freedom?
Definition
impersonal and personal
Term
What is an impersonal threat to freedom?
Definition
Someone elses freedoms are threatened and we think ours will be as well UNLESS there was a good reason for the taking away (phone taken away because of cheating vs becuase of texting)
Term
What is personal threat to freedom?
Definition
Implies a power relationship between the individuals, you have to believe that the other person WILL carry out the threat
Term
How do we respond to reactance?
Definition
we fight back and counter argue, or we engage in the restricted behavior
Term
Wemwill try to restore whats right in reactance but only if
Definition
what was lost can be realistically restored, if we expect to be successful, and if the cost f restoration is low
Term
When do we not try to counteract reactance?
Definition
When the importance of the freedom is low, when the power of the persuader is very high, or when we are likely to get caught and punished
Term
If we cant combat the restriction, what else might we do?
Definition
We might shift our attitudes in order to view the restriction more favorabley
Term
What are more effective in reducing reactance in the target, harsh messages or gentler ones?
Definition
the gentler more inclusive messages are more successful because its not framed as taking away someones freedom, but they are included in the effort
Term
What are the 4 types of emotional appeals?
Definition
warmth, guilt, humor, fear
Term
What type of emotional appeal is ubiquitous? (found everywhere)
Definition
fear
Term
What is an emotional appeal?
Definition
An external inducement of emotion designed to increase an individuals drive to undertake some course of action
Term
External inducements seek to alter people's what as a means of persuasion?
Definition
peoples moods, feelings, or emotions
Term
Motivational appeal can apply to what kinds of decisions?
Definition
utilitarian AND hedonistic, although they tend to serve as peripheral cues
Term
Logical thinking is typically thought of as lacking ____ while irrational thinking is tied with strong ____.
Definition
Emotions
Term
what is the warmth emotional appeal?
Definition
making people feel good or bad can be an effective persuasive strategy
Term
Warmth appeals make people feel what?
Definition
sentimental, nostalgic, family, friends and belonging
Term
What are some examples of companies that use emotional appeals?
Definition
Hallmark cards, pillsburry, snuggle fabric softener
Term
To work, warmth appeals must come across as what?
Definition
Sincere
Term
Guilt appeals make people feel what?
Definition
Bad
Term
How to you get people to donate money?
Definition
Negative portrayals: making people feel bad for people
Term
How do you get people to donate time?
Definition
Positive portrayals: Showing disadvantaged people in a positive light
Term
What do you emphasize in a guilt appeal?
Definition
The good feeling from doing the right thing, NOT the negative feelings of wronging others
Term
Guilt appeals are more effective when what?
Definition
The beneficiaries are perceived as not having brought the hardship on themselves (poor children vs homeless adults)
Term
Humor appeals can be described as being a double edged sword. Why?
Definition
They can increase your liking, trustworthiness and goodwill, but it diminishes your expertise and competence
Term
Humor can be effectively used in primarily what situation?
Definition
When there is little new information and people are tired of being preached too (Just a little heart attack)
Term
What do you have to be careful with when using a humor appeal?
Definition
people have to remember the message and not just the joke
Term
How does humor inhibit counter arguing?
Definition
it can distract
Term
Humor can serve as social proof
Definition
I dont know what this means
Term
Does humor exhibit the sleeper effect (delayed effectiveness)?
Definition
Yes but it isnt very strong compared to other emotions
Term
What three things are needed for a fear appeal to be effective?
Definition
high threat severity, depictions of an individuals vulnerability, informationa bout an individuals recommended response

Threat
Susceptibility
Cure
Term
What is the extended parallel process model?
Definition
we engage in two types of processing, fear control and danger control
Term
What is fear control?
Definition
We suppress the message or reduce the fear generated by the message
Term
What is danger control?
Definition
controlling the threat itself through action
Term
What 4 things determine the process we use to control from fear appeals?
Definition
our susceptibility, our perception of the threats severity, our believe of the efficacy of the recommended response, and our own belief that we can perform the recommended action

Susceptibility
Severity
Response efficacy
Self efficacy
Term
List some common fear appeals
Definition
no drug, safe sex, anti smoking
Term
What do non verbal messages do?
Definition
They can repeat or complement a verbal message, or they can contradict verbal cues
Term
What are kinesics?
Definition
movements of your head, face, eyes, limbs, and trunk
Term
What is the best indicator of mutual attraction?
Definition
eye contact and mutual gaze
Term
Eye contact can produce what?
Definition
A reliable increase in compliance
Term
Youtube video about gestures
Definition
they mean different things abroad than they mean here. kinesics
Term
What are paralinguistics?
Definition
not WHAT is said but HOW it is said
Term
What is another word for paralinguistics?
Definition
Vocalics
Term
Rate pitch and tone all affect what?
Definition
the meanings that we attribute to communication
Term
Fast rate and short pauses results in what?
Definition
increased compliance (JJ comercial)
Term
Fluency and pitch variety are also called what?
Definition
Vocal pleasantness
Term
T/F: First impressions count
Definition
True
Term
How should you dress if you want to be more persuasive?
Definition
Similarly to your target audience
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