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Com 245 Exam 1
Communications 245 Exam Numero Uno
36
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Undergraduate 2
02/11/2009

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Term
THEORY
Definition
Set of systematic informed hunches about the way things work.
Term
PARADIGM
Definition
Pattern of thinking.
Term
PARADIGMATIC CONTINUUM
Definition
Objective vs. Interpretive
Term
OBJECTIVE (CONTINUUM)
Definition
Generalizes results, quantitative results, statistics, singular (objective) reality.
Term
INTERPRETIVE (CONTINUUM)
Definition
Multiple interpretations (subjective) of reality, knowledge is inherently biased and socially constructed.
Term
UNCERTAINTY REDUCTION THEORY
Definition
The initial uncertainty when meeting someone for the first couple of times. It is an interpersonal theory.
Term
CHARLES BERGER
Definition
Formed the Uncertainty Reduction Theory.
Term
GOALS AND RESULTS OF URT
Definition
To create understanding, gain knowledge, and have greater predictability and control.
Term
MOTIVATION TO REDUCE UNCERTAINTY
Definition
Future interaction, incentive value, and deviance.
Term
AXIOM
Definition
A given fact, self-evident truth that requires no additional proof.
Term
THEOREM
Definition
A proposition that logically follows from 2 axioms. (A=B, and B=C, then A=C sort of thing).
Term
THE INTERACTIONAL VIEW
Definition
Pragmatic approach to communication, also known as the systems approach.
Term
PAUL WATZLAWICH
Definition
Founder of the interactional theory.
Term
ASPECTS OF A SYSTEMS PERSPECTIVE
Definition
Wholeness (importance of all parts), hierarchy (inter-connected layers), openness/closedness (amount of connection between the systems), feedback cycles.
Term
POSITIVE FEEDBACK
Definition
Allows change (good or bad) to occur within the system.
Term
NEGATIVE FEEDBACK
Definition
Maintains the status quo, negates change.
Term
CONSTITUTIVE RULES
Definition
What game is being played?
Term
REGULATIVE RULES
Definition
How the game is played/watched.
Term
AXIOM 1 OF COM
Definition
One cannot not communicate.
Term
AXIOM 2 OF COM
Definition
Communication has content and relational dimensions.
Term
AXIOM 3 OF COM
Definition
Communication is punctuated.
Term
AXIOM 4 OF COM
Definition
All communication is symmetrical and complimentary interaction.
Term
POWER
Definition
The capacity one has to practice control.
Term
REWARD POWER
Definition
A's capacity to confer B with awards.
Term
COERCIVE POWER
Definition
A's capacity to manipulate B.
Term
REFERENT POWER
Definition
Role model, identification.
Term
EXPERT POWER
Definition
Technical and unique knowledge over a subject.
Term
CONTROL
Definition
The actual behavioral practices one practices over another. (Power enacted)
Term
SYMMETRICAL INTERACTION
Definition
Based on equal power.
Term
COMPLIMENTARY INTERACTION
Definition
Based on differences of power.
Term
WHY DO WE CODE INTERACTIONS?
Definition
Coding is a way to objectively look at how control is playing out and it allows people to break out of never-ending dysfunctional games.
Term
ONE-UP CODING
Definition
Communication to gain control of the exchange. Instructions, orders, topic changes, contradiction, initiating conversation. "Hi, how are you?", "No, I think you're wrong." etc..
Term
ONE-DOWN CODING
Definition
Communication to yield control of the situation. Agreement, questions that seek supportive results, questions that continue the present dialogue. "Do you like my outfit?", "I totally agree with you." etc..
Term
ONE-ACROSS CODING
Definition
Communication that moves toward neutralizing control. Non-completes, extensions, unclear continuances. "Uh-huh", "Oh, okay", "Yeah, could be", "I see", etc..
Term
THEORIES...
Definition
Are informed.
Integrate concepts.
Specify relations between things.
Term
COMMUNICATION THEORY
Definition
An umbrella term for careful and systematic discussion and analysis of communication phenomena.
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