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COM 225 exam two
chapters 8 & 4
98
Communication
Undergraduate 1
02/23/2013

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Term
define: passion
Definition
a blended emotion that consists of surprise and joy
Term
what else can passion be coupled with, besides joy and passion?
Definition
excitement, amazement, and sexual attraction.
Term
early stages of romantic relationships often involve intense ______
Definition
passion
Term
true or false: passion and love are synonymous.
Definition
false! they are very different
Term
in terms of passion, what happens the longer and better you know someone? (2)
Definition
1. the less passion you'll feel toward them on a day to day basis
2. the more extreme and unexpected the event has to be in order to trigger passion.
Term
true of false: passion can be planned
Definition
false.
Term
example showing how passion cannot be planned
Definition
Steve and Kelly's amazing weekend getaway was "nice", but Kelly randomly visiting was exciting.
Term
in long term relationships you can often feel more passion toward _____ than ______
Definition
others; your romantic partner
Term
what is the best way to kill a crush?
Definition
get to know the person
Term
Will you ever get your relationship back to "the way it was"?
Definition
No. so bask in the "warm after glow"
Term
example illustrating "chasing passion"
Definition
cocker spaniel chasing it's tail.
Term
passion will ________ over time
Definition
not endure
Term
in class example illustrating suppression/catharsis
Definition
Steve's drunk story "puke her out!!"
Term
biggest misconception about jealousy?
Definition
Jealousy is NOT related to self esteem
Term
Jealousy is derived from the ____ word _____
Definition
Greek; zealous
Term
define: zealous
Definition
fervent, devotion to a person or object.
Term
Envy is derived from the ___ word _____
Definition
Latin; invidere.
Term
define: invidere
Definition
to look up with malice

--> comes from wanting something you don't have.
Term
define: Jealousy
Definition
a PROTECTIVE REACTION to a PERCEIVED THREAT to a VALUED RELATIONSHIP
Term
jealousy is a combination of what negative emotions?
Definition
anger, fear and sadness
Term
what are the three dimensions of jealousy according to phiffer and wang?
Definition
Cognitive, behavioral, and emotional.
Term
define: cognitive jealousy
Definition
thoughts, worries, suspicious about others such as "the ex"
Term
define: behavior jealousy
Definition
actions such as email checking or constant facebooking, etc.
Term
define: emotional jealousy
Definition
emotional/physiological reaction, occurs independent of conscious appraisal of threat.
-->it is a reflex, not thinking.
Term
in class example illustrating emotional jealousy
Definition
"the book", caused by perceptual error.
Term
in class example of something not to do when partner is jealous..
Definition
Kelly's "jealousy dance" when Steve was mad because her ex, Matt, made her laugh
Term
two things that MUST BOTH occur in order for someone to feel jealousy.
Definition
1. issue must be self defining.
2. there must be a discrepancy between self and ideal self for the self defining issue.
Term
why was Steve not jealous when Kelly talked to attractive or smart guys?
Definition
He does not see his appearance as self defining & he is content with how intelligent he is.
Term
what are the three strategies for managing jealousy?
Definition
self reliance, self bolstering, selective ignoring.
Term
define the self reliant jealousy management strategy
Definition
for you: continue current activities and stay/restore cool before you deal with activity.
for partner: "i'm ready to talk when you are. i'm here for you"
Term
define the self bolstering jealousy management strategy
Definition
for you: think happy thoughts!
aka the sound of music strategy.
for partner: "i'm sorry, i love you, you're the one"
Term
define the selective ignoring jealousy management strategy
Definition
for you: minimize or reevaluate importance, try to tell self it is not a big deal.
for partner: why are you so mad? it's not a big deal.
Term
rank the jealousy management strategies from best to worst
Definition
1. Self reliance
2. Selective ignoring
3. Self bolstering
Term
explain online empathy deficits.
Definition
people communicating online experience dramatic online deficits similar to people with brain injuries that affect emotional perception.
Term
why do people have online empathy deficits?
Definition
the orbitalfrontal cortex tracks feedback AND controls empathy.
Term
why do people choose online communication for hard conversations?
Definition
then they don't have to FEEL/see the persons potentially negative reaction, therefore they don't feel bad.
Term
true or false: our ability to receive feedback does not affect our ability to empathize.
Definition
FALSE. when feedback is removed, our ability to feel empathy and modulate behavior is also affected.
Term
what are the outcomes of online empathy deficit?
Definition
can result in "flaming": inappropriate and offensive messages.
also, expect that people will express themselves online in ways that they never would when interacting in person.
Term
Kelly's example of fighting with "Screech" at a basketball game illustrates...
Definition
competition and how it can escalate.
Term
accommodation conflict handling
Definition
one person abandons his/her goals for another.
Term
attention focus
Definition
preventing unwanted emotions by intentionally devoting your attention to only aspects of an event that you know will not provoke those emotions.
Term
avoidance conflict handling
Definition
ignoring a conflict, pretending it isn't really happening or communicating indirectly about the situation.
Term
blended emotions
Definition
two or more primary emotions experienced at the same time.
Term
catharsis
Definition
within the field of interpersonal communication, the assumption that openly expressing emotions enables you to purge them
Term
chronic hostility
Definition
a persistent state of simmering or barely suppressed anger and constant negative thinking.
Term
collaboration conflict handling
Definition
treating the conflict as a mutual problem-solving challenge.
Term
competition conflict handling
Definition
open and clear discussion of the goal clash that exists and the pursuit of one's own goals without concern for others goals
Term
complementary relationships
Definition
relationships characterized by an unequal balance of power
Term
compromise
Definition
when, during a conflict, both parties change their goals to make them compatible.
Term
conflict
Definition
the process that occurs when people perceive that they have incompatible goals or that someone is interfering in their ability to achieve their objectives.
Term
cumulative annoyance
Definition
a buildup of repressed irritations that grows as the mental list of grievances we have against our partner grows.
Term
dirty secrets
Definition
truthful but destructive messages used deliberately to hurt someone else during a conflict.
Term
display rules
Definition
cultural norms about which forms emotion management and communication are socially desirable and appropriate.
Term
emotion
Definition
intense REACTION to an event that involves interpreting the meaning of the event, becoming physiologically aroused, labeling the experience as emotional, attempting to manage your reactions, and communicating this reaction in the form of emotional displays and disclosures.
Term
emotional contagion
Definition
the rapid spreading of emotion from person to person, such as anger running through a mob.
Term
emotional intelligence
Definition
the ability to accurately interpret your and others' emotions and use this information to manage emotions, communicate them competently, and solve relationship problems.
Term
emotion management
Definition
attempts to influence which emotions you have, when you have them, and how you experience and express them.
Term
emotion-sharing
Definition
disclosing your emotions to others
Term
encounter avoidance
Definition
preventing unwanted emotions by keeping away from people, places, and activities likely to provoke them
Term
encounter structuring
Definition
preventing unwanted emotions by intentionally avoiding discussion of different topics in encounters with others.
Term
feelings
Definition
short term emotional reactions to events that generate only limited arousal
Term
grief
Definition
intense sadness that follows a substantial loss
Term
integrative agreements
Definition
when, during a conflict, the two sides preserve and attain their goals by developing a creative solution to their problem
Term
intimacy currency
Definition
power that comes from sharing a close bond with someone that no one else shares.
--> IPC on the psychological level
Term
Jefferson strategy
Definition
strategy to manage anger that involves slowly counting to 10 before responding to someone who does or says something that makes you angry
Term
kitchen-sinking
Definition
a response to a conflict in which combatants hurl insults and accusations at each other that have very little to do with the original disagreement
Term
moods
Definition
low intensity states of mind that are not caused by particular events and typically last longer than emotions.
Term
personal currency
Definition
power that comes from personal characteristics that others admire such as intelligence, physical beauty, charm etc.
Term
power
Definition
the ability to influence or control events or people
Term
power currency
Definition
control over a resource that others value
Term
power-distance
Definition
degree to which people in a culture view the unequal distribution of power as acceptable.
Term
primary emotions
Definition
six emotions that involve unique and consistent behavioral displays across cultures
--> anger, disgust, fear, joy, sadness, and surprise.
Term
pseudo-conflict
Definition
a mistaken perception that a conflict exists when it doesn't
Term
Rational Emotive Behavior Therapy
Definition
a therapy developed by psych Albert Ellis that helps neurotic patients systematically purge themselves of the tendency to think negative thoughts about themselves.
Term
reactivity conflict handling
Definition
not pursuing conflict-related goals at all and communicating in an emotionally explosive and negative fashion instead
Term
reappraisal
Definition
actively changing how you think about the meaning of emotion-eliciting situations so that their emotional impact is changed.
Term
resource currency
Definition
power that comes from controlling material items others want or need such as money, food, property etc.
Term
separation
Definition
a sudden withdrawal of one person from a situation during a conflict.
Term
serial arguments
Definition
a series of unresolved disputes, all having to do with the same issue
Term
skirting
Definition
a way of avoiding conflict by changing the topic or joking about it
Term
sniping
Definition
a way of avoiding conflict by communicating in a negative fashion and then abandoning the encounter by physically leaving the scene or refusing to interact any further
Term
social network currency
Definition
power that comes from being linked with a network of friends, family, and acquaintances with substantial influence
Term
structural improvements
Definition
when people agree to change their basic rules or understandings that governs their relationship to prevent further conflict.
Term
sudden-death statements
Definition
messages, communicated at the height of a conflict, that suddenly declare the end of a relationship, even if it wasn't an option before.
Term
supportive communication
Definition
sharing messages that express emotional support and that offer personal assistance
Term
suppression
Definition
inhibiting thoughts, arousal, and outward behavioral displays of emotion
Term
symmetrical relationships
Definition
relationships characterized by an equal balance of power.
Term
how do social exchange theorists view interpersonal relationships?
Definition
economic exchange of resources
Term
SET 1. human relationships are defined by outcome ___________
Definition
interdependence
Term
SET 2. People form and continue relationships that they view as _______
Definition
profitable
Term
SET 3. individuals in relationships are compelled to ______ ________ in order to assure future receipt of _______
Definition
reciprocate rewards; rewards
Term
SET 4. A _______ of rewards can be exchanged
Definition
variety --> Steve simply sitting on the couch with Kelly. just his presence is rewarding for her
Term
SET 5. what is ______ as a ______ _______ is determined by the individuals in the relationship.
Definition
perceived; valued resource.
-->can't tell someone what to do in their relationship because you don't perceive things equally
Term
SET 6. The distribution of valued resources is rarely ___________.
Definition
symmetrical.
Term
if O > CL & CLalt
Definition
HAPPY!
you're more than what i deserve & no better options :)
Term
CL > O > CLalt
Definition
unhappy, but stable
what you're getting is not what you deserve, but there are no better options
Term
CLalt > O > CL
Definition
unstable, but HAPPY.
partner gives you more than what you deserve, but there are a lot of good alternatives.
Term
CL, CLalt > O
Definition
unhappy, unstable.
you deserve better and have better options.
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