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Definition
| 3 or more individuals who interact over time, depend on each other, and follow shared rules to reach a common goal |
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| Differences between individual and group goals |
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Definition
Group Goals: Cheerleading example - WIn competition
Individual goals: Better jumps, become captain,etc... |
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Definition
| People with expertise related to different facets of a project |
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Definition
| Used to find out what people think about a specific issue, product, etc... |
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Definition
| Provide Expert briefing, submit recommendations |
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Term
| Quality Improvement Teams |
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Definition
| 3 or more people with distinct skills or knowledge that work together to improve quality of an org. |
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Definition
| Groups that form to make decisions |
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Definition
| Bible Study, Crafting Class, etc... |
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Term
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Definition
| COme together to resolve a particular issue or problem |
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Definition
| Groups in Which we get together for fun |
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Definition
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Definition
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Term
| Advantages of using groups |
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Definition
-MOre brain power
-MOre ideas
-Less work
-Accuracy
-TIme
-Resources
-Commitment
-Synergy |
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Term
| Disadvantages of using groups |
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Definition
-Time needed for group process
-CONFORMITY
-GROUPTHINK |
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Term
| 5 Different ways groups can make decisions |
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Definition
1.) Consensus
2.) MAjority Control
3.) Minority Control
4.) Opinion
5.) |
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Term
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Definition
| Roles-responsibilities and behaviors expected of people because of their position |
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Term
| Functions of Task, Procedural, and Social Roles |
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Definition
Task-Help the group accomplish its goals
Procedural-help the group get organized and stay on task
Relational-Help group run smoothly and minimize conflict
Self Oriented/Individual roles-Prevent group from working effectively |
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Term
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Definition
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Term
| Role Problems members may face |
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Definition
-Roles go unfilled (No group leader)
-Overabundance of a role(Everyone wants to be attn getter/mess around)
Role Fixation (Someone obsessed with a certain role) |
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Term
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Definition
| STATED guidelines for behavior of the group/what it is supposed to do |
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Term
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Definition
| Shared PATTERNS of behavior |
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Term
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Definition
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Term
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Definition
| Ability to influence group members and affect outcome |
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Term
| Different Ways group members can exert power |
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Definition
-Legitimate: Hold official position
-Expert: Influence because of what they know about a topic
-Information: Knowledge someone has tat can help reach a goal, but not an expert
-Referent: People will listen to a person because they are liked
-Coercive: Use threats to get listened to
-Rewards: Influence group through rewards and positive outcomes |
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Term
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Definition
-Autocratic
-Democratic
-Laissez-Faire |
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Term
| Physical Arrangements of Groups |
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Definition
Centralized-One or two people in the middle that have key positions, info passes through them
Decentralized-Everyone has equal opportunity and thus power is more equalized (sitting in a circle) |
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Term
| Steps to ensure group success |
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Definition
-Balance task and social
-Manage Conflict
-Leadership
-Decision making process
-norms and COM patterns |
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Term
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Definition
| The degree of closeness among members and the sense of group spirit. Members see themselves as tightly linked and committed to share goals. Can lead to GROUPTHINK |
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Term
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Definition
Extreme cohesion in which members cease to think critically and individually
Ex: Presidential and National Advisory Boards in which members perceive group so positively they do not think they are capable of making a bad decision |
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Term
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Definition
| The ability to help or harm others; Expressed in ways that help build the status of a person wielding influence |
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Term
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Definition
| The ability to empower others to reach their goals; does not emphasize empowerer's status; work behind the scenes |
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Term
| Disruptive vs. Constructive Conflict |
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Definition
Disruptive-Marked by COM that is competitive as members vie with each other to wield influence and get their way
Constructive-Members understand that disagreements are natural and can help them achieve their shared goals; builds strong group climate |
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