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COM 111 Exam 2
Nonverbal, Interpersonal, Group, and Computer Mediated Communication
27
Communication
Undergraduate 1
05/31/2011

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Cards

Term
Types of NV Communication
Definition
Emblem (substitute words), illustrate (complement words), regulate, affect display (emote), manipulator (nervous habit, etc.)
Term
Characteristics of NV Communication
Definition
Unintentional, one shot message
Term
Functions of NV communication
Definition
Social function, identity management, conveying emotion
Term
About deception, micro-expression, and FACS
Definition
Facial Action Coding System (to detect lies), pitch tone volume rate, peripheral sounds
Term
Social penetration model
Definition
Orientation, Exploratory affective, Affective, Stable
Onion, Rewards / Costs, Taking Stock
Term
Knapp’s relational development model
Definition
Initiation, Experimentation, Intensifying, Integration, Bonding.
Differentiating, Circumscribing, Stagnation, Avoidance, Termination
Term
What is self-disclosure?
Definition
Conscious + unconscious revealing of self: thoughts, feelings, goals, failures, successes, fears
Term
Johari’s Window
Definition
Self Known, Others Know: Arena, Blind Spot, Unknown, Facade/Hidden
Term
Five conflict management styles based on the level of cooperativeness and assertiveness (lecture note)
Definition
Integrating, Dominating, Obliging, Compromising, Avoiding
Term
Communication climate?
Definition
Spiral: Positive / Negative Spiral
Term
Confirmatory communication
Definition
Response, listening, agreement
Term
Conditions to define a situation as “conflict”
Definition
Expressed struggle between two independent parties, incompatible goals, scarce resources, interference in achievement of goals. (interdependence)
Term
Style of expressing conflict
Definition
Direct aggression, Passive aggression, Indirect communication (hinting), Non-assertion (unwilling), Assertion (perfect)
Term
What is behavioral description (read also specific examples)
Definition
Objective picture of behavior in question without any judgment
Term
Topologies of Sociogram/Social networks
Definition
Sociogram, Socio-matrix, Social network
Term
Whole network and ego-centered network?
Definition
Connection visibility
Term
Density calculation
Definition
(N^2-N)/2
Term
Types of power
Definition
Legitimate / Position Power, Expert Power, Information Power, Reward Power, Coercive Power, Referent Power.
Term
Situational leadership in detail
Definition
Laissez faire, Democratic, Autocratic
Term
Two major allegations of CMC
Definition
Asocial: Impoverished, impersonal, ineffectual, emotionally cold
AntiSocial: diminishes F2F interaction; more uninhibited, anti-normative, and aggressive
Term
Disinhibition
Definition
Anonymity causes people to stop worrying about what others think of them
Term
Deindividuation
Definition
Group activity becomes more important than individual’s self awareness (soccer fans)
Term
Polarization
Definition
Adjusting behaviors and opinions so that they are oriented to one end of a bipolar continuum
Term
What is Social information processing (SIP) model?
Definition
CMC group of individuals processing information (wikipedia, blogs)
Term
Conditions to meet what SIP model suggests
Definition
Maintain good relationships online always
Term
The causes of Hyper-personal effect
Definition
Exclusivity: members, Optimized: self presentation, Organized: facilitate thoughtful interaction
Term
SIDE model?
Definition
Social Identity model of Deindividuation Effects: explains effects of anonymity and identifiability on group behavior. Anonymity can increase group cohesion
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