Term
| Define and explain the term communication apprehension. |
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Definition
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Term
| Explain the circular relationships between communication apprehension and shyness. |
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Definition
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Term
| Differentiate between communication apprehension as a personality trait and as a temporary condition. |
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Definition
traits are aquired and learned over time
temporary anxiety is when we get nervous from something such as having to leave a message on a recorder. it doesnt last |
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Term
Identify and discuss the common contextual sources of anxiety (unfamiliarity, novelty or formality, subordinate rank, conspicuousness or excessive attention, evaluation, and repeated failures).
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Definition
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Term
| Explain the relationship among socialization, learning, and communication apprehension. |
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Definition
| trait apprehension is a function of long-term socialization |
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Term
Differentiate between social learning theory an reinforcement theory as an explanation for the development of communication apprehension.
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Definition
social learning theory: acquiring a habit, idea or trait or some other pattern of behavior by seeing it performed by others
reinforcement: trial and error |
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Term
| Explain the resiliency factor. |
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Definition
| we dont allow a failure or two to shape our behavior permanently |
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Term
Explain and discuss the consequences of inconsistency (learned helplessness and the no-win situation).
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Definition
| -a feeling of inadequacy and stress arising from an inability to communicate in a predictable way with people who are inconsistent in their responses to messages |
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Term
Compare and contrast the perceptions of high and low communication apprehensives in the classroom, in interpersonal encounters, at work and in career choices.
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Definition
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Term
Define and discuss the term stage fright. Include in your discussion the influence of the context and the speaker's personality on stage fright.
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Definition
- stage fright is normal
- chronically apprehensive interpret stage fright badly and that the audience won't like them
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Term
Discuss the three treatment programs available to reduce communication apprehension (1) systematic desensitization, (2) cognitive restructuring, and (3)skills training.
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Definition
- highest success rate. focuses on physical responses to apprehension. taught how to relax muscles and breathing. exposed to different situations of apprehension starting from low to high and keeping them relaxed at every stage.
- focuses on our thought process. question and argue logically against the peoples reason for apprehension.
- teach people the necessary skills to communicate.
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Term
| Identify and discuss the five steps involved in cognitive restructuring. |
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Definition
- Introduction- tell the subject that apprehension can be learned and unlearned
- Identify Negative Self-statements
- Identify Errors in Logic
- Learn New Coping Statements
- Practice
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Term
| Explain why the skills training approach may in fact increase anxiety for some individuals. |
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Definition
-because the source of their apprehension isn't not having the needed skills to communicate, it's because of some other anxiety producing cause. |
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