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Deliberate process through which we seek to understand and retain information |
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Helpful listening is listening to help someone with something |
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Harmful Listening is using information you are told against them |
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What are the parts of the HURIER Model? |
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Hearing, Understanding, Remembering, Interperting, Evaluating and Responding |
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Feedback is your respone to something |
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Name the types of feedback |
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Evaluative, positive evaluative, negative evaluative, formative, and non-evaluative, probing |
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What are the three reasons people get in relationships? |
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They want to be included, have control, and get/give affection |
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What percent of convo's is gossip? (Gossip Mill) |
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What are the demensions of a relationship? |
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Breadth, depth, and boundaries |
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Define the demensions of a relationship |
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Breadth - What you have in common Depth - How detail convos are Boundaries - Self explanatory |
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5 stages to a relationship |
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Initiating (start) experimenting (finding things out) intensifying (getting closer) bonding (Official) Termination (End of relationship) |
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The need to experience emotionally close relationships |
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A group is a collection of individuals with a common goal |
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What are self directed teams |
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What is ideal group size? |
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Definition
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What are the group roles? |
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Task (Person that leads; how will work get done) relational(People skills; includer) individual (Blocker; self serving) |
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5 Decisions making techniques |
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Definition
Flip a coin Ask an expert Majority rule Minority Rule Jury |
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Lets it go; lets them win |
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Does not trust group members to work |
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Displays trust in a group of members. Displays sense of personal achievment |
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Define Autocratic/authoritarian leaders |
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Define Laissez-faire leaders |
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Define Democratic leaders |
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Represent resonable compromise between authoritarian and laissez-faire leaders |
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Define Manuscript Speeches |
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Definition
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Define Memorized Speeches |
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Manuscript speech that is memorized |
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Define Impromptu Speeches |
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A speech delivered spontaneously |
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Define Extemporaneous Speeches |
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A speech that is researched, outlined, and practiced before delivered |
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What are the types of informative presentations? |
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Definition
Explanations, Descriptions, Definitions, and Narratives. |
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What is the difference between attitudes and beliefs in persuasive speaking? |
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Attitueds respond favorably or unfavorably to topic or person; beliefs are confidence in the truth of something |
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