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problem solving message exchange with two or more people on a specific problem, not just socializing |
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-Choice -Action -Consequences -Commitment |
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Specific impact for the group |
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The group must follow through with decision |
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Quality decision making depends on |
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-verfiable information -defining criteria -generating numerous options -nurturing social roles -a developed conflict plan -disagreement to avoid group think -an effective leadership system -sufficient time to consider options and avoid panic -coordination of effort -everyone pulling his or her weight-avoid social loafing |
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Phase 1: Orientation Phase 2: Conflict Phase 3: Decision Emergence Phase 4: Decision Reinforcement |
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people get personally aquainted, share neutral statemnts, attitudes explored, task goals are analyzed |
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information exchange begins, members assert personal values, members compete for leadership, members attitudes polarize |
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Phase 3: Decision Emergence |
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Members ideas begin to support single leaders ideas, members share interpretations, hidden information emergence, attitudes converge |
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Phase 4: Decision Reinforcment |
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Dissent disappears, members reinforce decisions, cohesion/satisfaction, group unity is confirmed |
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Steps for Effective Decision Making |
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-Avoid Panic -For groups-have agenda for decision making -Appraise the problem -survey alternatives -keep group open to new info -summarize progress frequently -develop and commit to specific action -take your time |
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strength, weakness, opportunites, and threats |
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