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CMST 121 Mid-Term
vocabulary
63
Communication
Undergraduate 1
10/14/2010

Additional Communication Flashcards

 


 

Cards

Term
linear model
Definition
noise| sender/encoder > message [via medium] > receiver/decoder |noise
Term
interactive model
Definition
noise| sender > message > receiver [becomes sender] > message [feedaback] > receiver [original sender] |noise
Term
transactional model
Definition
noise| sender/receiver > message > sender/receiver [2] > message [feedback] > sender/receiver > message [feedback] > sender/receiver [2] |noise
Term
social connection
Definition
communication is the means by which we establish /social connection/ and build relationships
Term
personal well-being
Definition
associate with "staying alive"
Term
work place benefits
Definition
communication skills are critical to landing a job, performing effectively, and receiving promotions in the workplace
Term
ethics
Definition
set of standards for judging the moral correctness of communication behavior
Term
commitment
Definition
a conscious decision to invest time and energy in improving our communication with others
Term
prototype
Definition
the most representative or "best" example of something
Term
stereotypes
Definition
a generalization [usually negative] about a group of people
Term
SOI
Definition
select, organize, interpret
Term
self-disclosure
Definition
the process of purposely revealing to others information about ourselves that they would otherwise not know
Term
self-serving bias
Definition
give ourselves credit for good

blame others for bad
Term
selective attention
Definition
the tendency to remember information that supports our stereotypes but to forget information that contradicts them [associate with cognitive dissonance]
Term
self-fulfilling prophecy
Definition
acting on an erroneous expectation that produces the expected behavior and confirms the original impression
Term
low context
Definition
verbally precise, direct, and explicit method of communcation usually found in individualistic cultures

EX - US: we're oblivious and tend to run on "autopilot"
Term
high context
Definition
indirect verbal expression; significant information is derived from contextual cues, such as relationships, situations, setting, and time; typicall found in collectivist cultures

EX - Malaysia: they notice things and then THINK about them
Term
value dimensions
Definition
varying degrees of importance places on those deeply felt views of what is right, good, and worthwhile
Term
individualist culture
Definition
a culture with an "I" consciousness; individuals see themselves as loosely linked to each other and largely independent of group identification
Term
collectivist culture
Definition
a culture that has a "we" consciousness; individuals see themselves as being closely linked to one or more groups and are primarily motivated by the norms and duties imposed by these groups
Term
ethnocentrism
Definition
the notion that one's own culture is superior to any other. it's the idea that other cultures should be measured by the degree to which they live up to one's own cultural standards
Term
acculturation
Definition
the process of adapting to a culture different from one's own

[accustomed]
Term
cultural relativism
Definition
the view that cultures are merely different, not deficient, and each culture's norms and practices should be assessed only from the perspective of the culture itself, not by standards embraced by another culture
Term
gender role stereotypes
Definition
men work and watch football, women cook and clean.
Term
beliefs
Definition
what we believe is true and probable
Term
phonology
Definition
a part of grammar that describes the patterns of sound in a language
Term
morphology
Definition
the part of grammar that describes how morphemes are constructed from meaningful phonemes
Term
phoneme
Definition
cat vs. cut

one letter changes the meaning
Term
morpheme
Definition
uneventful has three: event, eventful, uneventful
Term
self-reflexiveness
Definition
the ability to use language or talk about language
Term
syntax
Definition
the rules that govern appropriate combinations of words into sentences
Term
productivity
Definition
[in groups] - the degree to which a group accomplishes its work efficiently and effectively

[in language] - the capacity of language to transform a small number of phonemes into whatever words, phrases, and sentences that we require to communicate our abundance of thoughts, ideas, and feelings
Term
displacement
Definition
the human ability to use language to talk about objects, ideas, events, and relations that don't just exist in the here and now and may not exist at all except in our minds
Term
semantics
Definition
the set of rules that governs the meaning of words and sentences
Term
Sapir-Whorf Hypothesis
Definition
a claim that we are either prisoners of our native language, unable to think certain thoughts or perceive in certain ways [linguistic determinism], or that our language powerfully influences but does not imprison our thinking and perceptions [linguistic relativity]

(language shapes perception)
Term
fireman vs. firefighter
Definition
different thoughts, images, and meanings are derived from two synonyms
Term
nonverbal communication
Definition
sharing meaning with others nonlinguistically
Term
mixed message
Definition
the inconsistency or outright contradiction between verbal and nonverbal messages
Term
facial feedback hypothesis
Definition
facial expressions can influence emotions
Term
haptics
Definition
study of touch
Term
proxemics
Definition
study of the influence of distance and territoriality on human communication
Term
emblem
Definition
a gesture that has a precise meaning separate from verbal communication and is usually recognized across an entire culture[s]
Term
intimate space
Definition
0-18 inches
Term
personal space
Definition
18 inches - 3-4 ft
Term
social space
Definition
4 - 12 ft
Term
public distance
Definition
12+ ft
Term
empathic listening
Definition
requires listeners to take the perspective of the other person and to listen for what that person needs
Term
critical listening
Definition
the process of evaluating the merits of claims as they are heard
Term
speech segmentation
Definition
process of discerning breaks between recognizable words
Term
information bulimia
Definition
cramming information into short-term memory
Term
information bulimia
Definition
cramming information into short-term memory
Term
conversational narcissism
Definition
the tendency of listeners to turn the topics of ordinary conversation to themselves without showing sustained interest in others' topics
Term
glazing over
Definition
when listeners' attention wanders and daydreaming or sleeping occurs
Term
power
Definition
the ability to influence the acheivement of goals sought by oneself or others
Term
dominance
Definition
the exercise of power over others
Term
prevention
Definition
power used to hinder the influence of others
Term
empowerment
Definition
power derived from enhancing the capabilities and influence of individuals and groups
Term
legitimate authority
Definition
someone who is perceived to have a right to direct others' behavior because of his or her position, title, role, experience, or knowledge
Term
charisma
Definition
great personal charm
Term
aggression
Definition
any physical or verbal communication that is intended to inflict harm
Term
defiance
Definition
intentional disobedience
Term
stagnate
Definition
decay
Term
circumscribe
Definition
confine
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