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CMS 334K Exam 1
Non Verbal Communication
87
Communication
Undergraduate 3
02/22/2010

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Cards

Term
Who was the first to discuss NVComm and when?
Definition
Darwin (1870s)
Term
Who studied the relationship between physique and character and when?
Definition
Kretschmer (1925)
Term
Who studied "The varieties of human physique" and the relationship between body type and personality and when?
Definition
Sheldon (1940)
Term
Ectomoroph Body Types are:
Definition
tall, lanky, nervous, awkward
Term
Mesomorph body types tend to be:
Definition
adventurous, bold, assertive, competitive
Term
Enomorph body types tend to be..
Definition
plump, tolderant, sociable, humored, need affection
Term
Who studies gesture and culture in environments and when?
Definition
Efron (1941)
Term
Who determined we learn NVC just like we learn verbal C and when?
Definition
Birdwhistell (1952) Hall (1954) Rueschekees (1956)
Term
1960s
Definition
Rosenthal, Ekman, Friesen-- origins, uses, and coding behavior, facial affect coding system (FACS)
Term
FACS
Definition
Facial affect coding system
Term
1970s
Definition
Knapp; fast body language
Term
1980s
Definition
Patterosn; NVC is a functional perspective
Term
1990s-present
Definition
perception, technology, biology
Term
What percent of our messages are conveyed thought NVC?
Definition
65%
Term
Do we convey emotions or abstract ideas more through NVC?
Definition
emotions
Term
define NVC
Definition
communication produced by means other than words
Term
repeating
Definition
NVC repeat C behaviors
ex: I'd like two (hold up two fingers)
Term
substituting
Definition
NVC in place of C
ex: "i'd like [hold up two fingers]"
Term
complementing
Definition
NVC helps interpret meaning
Ex: "I caught a fish THIS big [show with hands]"
Term
accenting & moderating
Definition
not giving more info but deccreasing or increasing the intensity of the message
ex: pounding fist or speaking softer
Term
regulating
Definition
behaviors create flow
ex: "and now i'll turn the floor over you you [hand gesture for someone else to step up]"
Term
conflicting/incongruent
Definition
when NVC does not match VC
Term
What are 6 functions of NVC?
Definition
creating impressions, managing interactions, expressing emotions, sending emotions, sending relational messages, sending inconguent messages, influencing others
Term
What differences were found in children who were blind/deaf and children who werent in NVC
Definition
display rules
intensity of emotion
ability to mask or mimic emotion
ability to blend emotion
Term
what discoveries were found in infants?
Definition
Universal display of: pain, bitter, sour (innate)
They tend to imitate others and what they see
Term
What is the percentage of Nature v. Nurture?
Definition
50/50
Term
Which prevails parenting, environment or genetics?
Definition
genetics
Term
What similarities were found in humans and primates expression of NVC
Definition
establishing hierarchy of power
playful behaviors
affection
anger
similar brain regions activated
Term
What differences were found in humans and primates expression of NVC
Definition
more complex emotions
we communicate about abstract things
we hide emotion
Term
DO we express emotion the same across cultures? What is the same or different?
Definition
Facial expressions are the same.
Intensity of emotion varies
Term
What is your demeanor?
Definition
The impressions people take away from your physical characteristics
Term
High self monitors..
Low self monitors..
Definition
-high light the qualities that will help them be more sucessful in that situation
-are always the same personality in every situation
Term
Do leadership positions help you be a better encoder or decoder?
Definition
Encoder
Term
Females cannot encode as well as males? T or F?
Definition
False
Term
Affection Communication Test (ACT)
Definition
I show I like someone by hugging them
Term
Movement Mirroring Test (MMT)
Definition
Ability to mimic emotions
Term
Explain how each contribute to decoding:
Extroversion-
Inerpersonally Sensitive-
Self monitoring-
Need for social inclusion-
Similarity
Sex
Definition
Extroversion- you're more out going so have more experience decoding others emotions
Inerpersonally Sensitive- you are highly aware of others behaviors
Self monitoring- you know you have to read the other person to come out of the situation successfully
Need for social inclusion- longing to be accepted has you assessing others behaviors and opinions of you
Similarity- it's easier to decode the behavior of someone like yourself
Sex- females are better at decoding
Term
Profile of Nonverbal Sensitivity (PONS)
Definition
You see still photos or just head audio and have to determine which of two situations just occured
Helps decide if your strength is body language, vocals, or facial espression
Term
Diagnostic ANalysis of NV Accuracy (DANVA)
Definition
Your ability to detect the 4 basic emotons:
Anger
Sadness
Fear
Happiness
Term
Japanese and Caucasian Brief Affect Recognition Test (JACBART)
Definition
Micromomentary Expresions
Just a quick flash of a still photo with a person conveying an expression
Term
Interpersonal Perception Task (IPT)
Definition
Video tapes a real conversation and asks you to figure out whats going on.
Ex: Two people talking after a tennis match. You decide who just won.
Term
Test of NV cue knowledge (TONCK)
Definition
tests your knowledge of the influence of NVC
Term
If you're good at encoding you're good at decoding? T/F?
Definition
False
Term
What are the 3 human perceptual limitations?
Definition
Biases/expectations
Bad memory
Fatigue
Term
What are the characteristics of a good observer (4)?
Definition
Understanding human perceptual limitations
Being flexible between the details and the big picture
Have broad life experiences
Focus on remembering
Term
Inattentional Blindness means..
Definition
focusing so hard on one thing that you miss the big picture
ex. gorilla in the basketball game
Term
Experiments are looking for:
Definition
cause and effect
Term
Observations are looking for:
Definition
how one variable is related to another variable
Term
Field Experiemnts ex & con
Definition
Attractiveness is trying to get strangers to sign a petition
--you don't know if exterior factors are affecting your outcome
Term
Controlled Observations work how?
Definition
more extensive recording and descriptions with multiple cameras, angles, etc.
Term
Naturalistic Observations example & con
Definition
Wanting to know more about preschool kids?
Go to a preschool!
Con: less control.. maybe the kids just had snack time and are jacked up on sugar
Term
No Manipulation, NOt controlled
Definition
Naturalstic
Term
Manupulation, Controlled
Definition
Labratory Experiemnts
Term
Manipulation, Setting Not Controlled
Definition
Field Experiment
Term
No Manipulation, Setting Controlled
Definition
Controlled Observations
Term
What are field notes? What are their con?
Definition
The researchers notes; ALL you have are the notes
Term
What are diaries and what are their con?
Definition
The participant's thoughts; could be bias or altered because they know they're being observed
Term
What are surverys and their cons?
Definition
Standard questions asked on a scale; people tend to portray themselves a little better
Term
Physiological Response (heart rate)
Definition
The lie detector test is not accurate-- why is the heart rate REALLY up?
Term
What are the two types of Observation Measurement Systems
Definition
Coding Schemes and Rating Scales
Term
Explain coding schemes:
Definition
very detailed, gesture by gesture, time consuming and laborous
Term
Explain rating scales
Definition
raters make general assessments about the situation, raters could be wrong
Term
Explain a positive relationship
Definition
One increases the other increases
Term
Explain a negative relationship
Definition
one increases the other decreases (inverse)
Term
Explain a curvelinear relationship
Definition
Arch, EX: frequency of touch and sales
Term
Explain a weak relationship
Definition
increase or decrease is VERY slight
Term
Explain a strong relationship
Definition
incr or decr is very steep
Term
Explain no relationship
Definition
horizontal line
Term
Examples of being affecting by our natural environment:
Definition
Full moon-- crazy
Hot climate-- agresssion
Lack of sun-- depression
Term
How structure and design affect us:
Definition
Cold, hard, bright places make us stay for a short time
Dim, rich, comfortable places make us stay longer
Term
What is Baker Miller Pink?
Definition
Less aggression problems in the jail after the walls were painted light pink
Term
HOw do our personal objects affect our success?
Definition
Those who left HS behind and emeresed themselves in their new college environment were more successful
Term
What is the difference between active persons and non-persons?
Definition
Active persons change based on other people
Non persons dont change their actions around others
Term
What are Mehrabian's two dimensions?
Definition
Novel V. Familiar
Complex v. simple
Term
What are Knapp and Hall's 6 dimensions?
Definition
Formal v. Informal
Warm v. Cold
Private v. Public
Familiar v. Unfamiliar
Contraining v. Free
Distance v. Close
Term
What 3 ways to we tend to react to our environment?
Definition
Arousal, Pleasure, Dominance
Term
The PCL has ___ arousal
Definition
LOW
Term
A longhorn fb game has ___ arousal ___ pleasure and ____ dominance
Definition
high; high; low
Term
Explain monochromatic time orientation
Definition
Task oriented; your life is dictated by the clock, USA
Term
Explain Polychronic time orientation
Definition
a fluid sense of time; focuses more on the natrual flow
Term
What are the 3 psychological time orientations?
Definition
Past, Present, Future
Term
Do natural and environmental behaviors have an overall large or small influence on behavior?
Definition
SMALL
Term
What is density?
Definition
number of people per unit of space
Term
what is crowding?
Definition
the feeling about the number of people in that space
Term
What are the 3 forms of territory?
Definition
Primary, Secondary, Public
Term
What are the 3 types of territory encroachments?
Definition
Violations, Invasion, Contamination
Term
What are 4 types of territory defenses?
Definition
Markers-- using a coat to save your spot
Offensive displays- eye contact
Defensive displays- turning away
Tenure- frequency of spacial use
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