Shared Flashcard Set

Details

CMN 396
Non Profit Management
17
Communication
Undergraduate 4
03/16/2011

Additional Communication Flashcards

 


 

Cards

Term
non-profit capacity
Definition
everything an organization uses to achieve its mission; processes, practices, people that organization has at its disposal that enable it to achieve its mission
Term
3 capacities
Definition
1. program delivery
2. program expansion
3. adaptive (learning, responsiveness, innovation)
Term
Simon: Life Stages of Non-Profits
Definition
1. Imagine and inspire (dreaming)
2. found and frame (creating)
3. ground and grow (growing)
4. produce and sustain (maintaining)
5. review and renew (renewing/declining)
Term
Caapacity building: common pitfalls
Definition
too much complacency, no guiding coalition, undercommunicate, failure to create short term wins, declare victory too soon
Term
Collins' 3 Dimensions of Greatness
Definition
1. delivers superior performance
2. makes a distinct impact
3. achieves lasting endurance (great results despite a changing environment)
Term
Hedgehog concept
Definition
3 intertwined circles: 1. what are you deeply passionate about? 2. what drives your resource engine? (time, $) 3. what can you be best in the world at?
Term
strategic planning
Definition
where aspirations meet goals and objectives, more likely to succeed with more planning
Term
SWOT analysis
Definition
looking at strengths, weaknesses, opportunities, threats (internal and external)
Term
external consultant v. internal facilitator
Definition
research indicates external consultants increase success rate
Term
types of boards
Definition
elected, self perpetuating, hybrid
Term
theories of leadership: transactional v. transformational
Definition
transactional: rewards efforts, relies on standard forms of inducement, ability to extract compliance from subordinates

transform: arouse emotions which provides basis for motivation, creates learning opportunities, ability to case vision that inspires
Term
taylorism
Definition
people as part of a machine, tasks are simple/repetitive (anyone can do them)
Term
theory X
Definition
surveillance, people don't want to work, motivated by econ and security factors, most have little initiative
Term
theory Y
Definition
people monitor themselves, people want to work, people motivated by variety of means, most people are creative
Term
traditional strategies
Definition
centralized decision making, long chains of command, specialization of organizational members
Term
relational strategies
Definition
decentralized, flatter organizational structure, organizational members can play multiple roles
Term
Hertzberg's motivators
Definition
motivators (satisfiers) v. hygiene factors (dissatisfiers)
Supporting users have an ad free experience!