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everything an organization uses to achieve its mission; processes, practices, people that organization has at its disposal that enable it to achieve its mission |
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1. program delivery 2. program expansion 3. adaptive (learning, responsiveness, innovation) |
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Simon: Life Stages of Non-Profits |
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1. Imagine and inspire (dreaming) 2. found and frame (creating) 3. ground and grow (growing) 4. produce and sustain (maintaining) 5. review and renew (renewing/declining) |
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Caapacity building: common pitfalls |
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too much complacency, no guiding coalition, undercommunicate, failure to create short term wins, declare victory too soon |
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Collins' 3 Dimensions of Greatness |
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1. delivers superior performance 2. makes a distinct impact 3. achieves lasting endurance (great results despite a changing environment) |
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3 intertwined circles: 1. what are you deeply passionate about? 2. what drives your resource engine? (time, $) 3. what can you be best in the world at? |
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where aspirations meet goals and objectives, more likely to succeed with more planning |
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looking at strengths, weaknesses, opportunities, threats (internal and external) |
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external consultant v. internal facilitator |
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research indicates external consultants increase success rate |
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elected, self perpetuating, hybrid |
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theories of leadership: transactional v. transformational |
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transactional: rewards efforts, relies on standard forms of inducement, ability to extract compliance from subordinates
transform: arouse emotions which provides basis for motivation, creates learning opportunities, ability to case vision that inspires |
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people as part of a machine, tasks are simple/repetitive (anyone can do them) |
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surveillance, people don't want to work, motivated by econ and security factors, most have little initiative |
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people monitor themselves, people want to work, people motivated by variety of means, most people are creative |
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centralized decision making, long chains of command, specialization of organizational members |
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decentralized, flatter organizational structure, organizational members can play multiple roles |
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motivators (satisfiers) v. hygiene factors (dissatisfiers) |
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