Term
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Definition
1. Analysis of the problem (homeless, have alcohol addiction?, different aspects
2. Goal setting (what is it that you want to accomplish)
3. Identification of alternatives (brainstorming, options)
4. Evaluation of positive and negative alternatives** (this is the most important in the whole process, doing it well)
a. Positive bias- group you tend to see the good, optimistic
b. Negative bias- too critical, too pessimistic |
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Term
| 3 Roles of comm. in fulfilling the requisites |
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Definition
1. Distribute and pool information (share ideas, and what you learned)
2. Catch and remedy errors
3. Influence each other (selling your ideas) |
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Term
| Formula: Actual productivity=? |
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Definition
| Actual productivity= potential productivity--losses due to processes (getting of topic, not providing info.) |
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Term
| 3 types of comm. in decision making in groups |
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Definition
1. Promotive (good, if you communicate using the 4 requisites)
2. Disruptive ( any time you engage in communication when it is outside the 4 requisites)
3. Counteractive(moves the group discussion from disruptive to promotive, getting back on topic and the 4 requisites) |
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Term
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Definition
1. Avoid being diverted by the persuasive efforts of members who are convinced they have the right answer (group following persuasive person in group)
2. Avoid pushing "gut feelings" unless it can be backed up by reasonable good arguments. (head over heart)
3. Engage in thinking and communication that fulfills the 4 requisite functions |
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Term
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Definition
1. Useful
2. Parsimonious |
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Term
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Definition
1. Overemphasis on rationality
• Emotional factors: fear, enjoyment, excitement, pride, trust
• Member attributes: commitment, dedication, superior skills, lots of experience, hardworking
• Relationships: camaraderie, close friendships, cohesiveness
2. Incomplete
• Historical function (what have other groups that have worked on the same thing have done)
• Institutional function (larger institution therefore constrained, larger system with guidelines and rules) |
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