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emotion when a person understands and accepts that a pet has passed away |
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an emotional stage when confronting the death of a pet; can be directed toward themselves (the owner), a family member, or a veterinary staff member |
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stage of grief that allows the person an attempt to resolve the pet's problem by any means possible |
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the use of mannerisms and gestures that are observed and tell how a person feels |
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a chosen route of communication |
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the 4 essential steps to relaying information to others, includes the sender, receiver, message, channel, and feedback |
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the emotion of placing one's needs and concerns before your own |
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the emotion that occurs when a person will not accept a pet's death |
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the emotion of sadness where a person becomes so sad that he or she can't handle the normal functions of daily life |
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the emotion of being able to understand another's feelings |
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the process of humanely putting an animal to sleep |
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the return message that is sent by the receiver |
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the emotion of sadness that people feel after the loss of a pet or loved one |
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stage of grief when a person feels her or she is to blame for the pet's death |
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what is considered acceptable by people in regards to an animal's physical, mental, and emotional well-being |
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interpersonal communication |
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allows people to discuss and understand information with other people |
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characteristic that means you are helpful, understanding, and work in a friendly manner |
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involves hearing what is being said by someone and understanding what they mean |
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an idea being passed along through a route of communication |
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behaviors recognized and passed along without the need for speaking; includes body language, gestures, and facial expressions |
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