Term
| A simple problem of replacing a bad memory module can become a complex research project if you don’t have a good grasp of current and past memory technologies. |
|
Definition
|
|
Term
| Systems using RIMMs are still being made. |
|
Definition
|
|
Term
| Mixing unbuffered memory with buffered or registered memory will work but is not recommended. |
|
Definition
|
|
Term
| Most often, placing memory on the motherboard and updating the BIOS manually is all that is necessary for installation. |
|
Definition
|
|
Term
| For most SIMMs, the module slides into the slot at an angle. |
|
Definition
|
|
Term
| A hard disk drive (HDD), most often called a hard drive, comes in two sizes for personal computers: the 1.8" size is used for laptop computers and the 2.5" size is used for desktops. |
|
Definition
|
|
Term
| Solid state hard drives cost more and are less rugged than magnetic hard drives. |
|
Definition
|
|
Term
| Almost all hard drives sold today for desktop computers are magnetic hard drives. |
|
Definition
|
|
Term
| If you are replacing a floppy drive, you must inform BIOS setup by accessing setup and changing the drive type. |
|
Definition
|
|
Term
| Hardware problems usually show up at POST, unless there is physical damage to an area of the hard drive that is not accessed during POST. |
|
Definition
|
|
Term
| An I/O device can be only be internal. |
|
Definition
|
|
Term
| USB is much easier to configure and faster than regular serial or parallel ports and uses higher-quality cabling. |
|
Definition
|
|
Term
| Because USB devices are hot-swappable, it’s never a problem to plug or unplug a device while it is turned on. |
|
Definition
|
|
Term
| SuperSpeed USB is about ten times faster than Hi-Speed USB and roughly five times faster than FireWire 800. |
|
Definition
|
|
Term
| Newer computers do not allow you to boot without a keyboard. |
|
Definition
|
|
Term
| Sights and sounds have an infinite number of variations and are analog in nature. |
|
Definition
|
|
Term
| Common file extensions for raw, uncompressed sound files are .wav and .tif. |
|
Definition
|
|
Term
| A good source for information about hardware devices (and software) is a site that offers product reviews and technical specifications and compares product prices and features. |
|
Definition
|
|
Term
| To judge how far to insert the optical drive in the bay, align it with the back of the case. |
|
Definition
|
|
Term
| The burn process requires a constant flow of data to the disc. |
|
Definition
|
|
Term
| The best support technicians are good at preventing a problem from happening in the first place. |
|
Definition
|
|
Term
| Most of the cleaning solutions used for computers do not contain flammable or poisonous materials. |
|
Definition
|
|
Term
| Although modern hard drives are tougher than earlier models, it’s still possible to crash a drive by banging into it while it’s reading or writing data. |
|
Definition
|
|
Term
| Leaving the PC turned off for weeks or months at a time is not a problem. |
|
Definition
|
|
Term
| Choose the solution that fixes the problem by making as many changes to the system as possible. |
|
Definition
|
|
Term
____ memory temporarily holds data and instructions as the CPU processes them.
a.
Random array
c.
Repeatable access
b.
Read-only
d.
Random access |
|
Definition
|
|
Term
RAM is divided into two categories, ____.
a.
DIMM and SODIMM
c.
RIMM and SRAM
b.
DRAM and SRAM
d.
SRAM and mSDRAM |
|
Definition
|
|
Term
____ is used for a memory cache and is contained within the processor housing.
a.
SRAM
c.
ROM
b.
DRAM
d.
cSRAM |
|
Definition
|
|
Term
RAM on motherboards today is stored on ____.
a.
chips
c.
Socket Mem478
b.
FPGAs
d.
DIMMs |
|
Definition
|
|
Term
Laptops use a smaller version of a DIMM called a(n) ____.
a.
mDIMM
c.
dDIMM
b.
SO-DIMM
d.
l-DIMM |
|
Definition
|
|
Term
A(n) ____ gets its name because it has independent pins on opposite sides of the module.
a.
DIMM
c.
SIMM
b.
RIMM
d.
TRIMM |
|
Definition
|
|
Term
DIMMs intended to be used in servers must be extremely reliable and use an error-checking technology called ____.
a.
CRC
c.
AES
b.
ECC
d.
DPD |
|
Definition
|
|
Term
If the number of bits is not an odd number for odd parity or an even number for even parity, a ____ error occurs.
a.
checksum
c.
word
b.
flip
d.
parity |
|
Definition
|
|
Term
A Rambus memory module is called a(n) ____.
a.
RIMM
c.
SIMM
b.
DIMM
d.
RDIMM |
|
Definition
|
|
Term
SIMMs are rated by speed, measured in ____.
a.
microseconds
c.
picoseconds
b.
milliseconds
d.
nanoseconds |
|
Definition
|
|
Term
When Windows does not have adequate memory to perform an operation, it gives a(n)
“____” error or it slows down to a painful crawl.
a.
Out of memory
c.
Excess memory
b.
Insufficient memory
d.
Stack overflow |
|
Definition
|
|
Term
To use System Information, in the Vista Start Search box or the Windows XP Run box, type ____ and press Enter.
a.
msinfo32
c.
wininfo
b.
msconfig
d.
msinfo |
|
Definition
|
|
Term
Higher-quality memory modules have ____ installed to reduce heat and help the module last longer.
a.
fans
c.
epoxy
b.
heat rails
d.
heat sinks |
|
Definition
|
|
Term
If the chip’s surface is dull or matted, or you can scratch off the markings with a fingernail or knife, suspect that the chip has been ____.
a.
re-burned
c.
defaced
b.
re-marked
d.
installed new |
|
Definition
|
|
Term
For ____ modules, small clips latch into place on each side of the slot to hold the module in the slot.
a.
DRAM
c.
DIMM
b.
RIMM
d.
SIMM |
|
Definition
|
|
Term
For RIMM modules, install the RIMMs beginning with bank ____.
a.
0
c.
alpha
b.
1
d.
beta |
|
Definition
|
|
Term
When installing the RIMM, ____ on the edge of the RIMM module will help you orient it correctly in the socket.
a.
vents
c.
notches
b.
colors
d.
symbols |
|
Definition
|
|
Term
In Windows, memory errors can cause frequent ____ errors.
a.
General Fault
c.
Stack Underflow
b.
General Protection Fault
d.
Heap Underflow |
|
Definition
b.
General Protection Fault |
|
|
Term
Each side, or surface, of one hard drive platter is called a ____.
a.
bubble
c.
tail
b.
wing
d.
head |
|
Definition
|
|
Term
Windows Vista technology that supports a hybrid drive is called ____.
a.
ReadyRAM
c.
ReadyDrive
b.
ReadySpin
d.
ReadyDisk |
|
Definition
|
|
Term
The total number of ____ on the drive determines the drive capacity.
a.
sectors
c.
platters
b.
wedges
d.
controllers |
|
Definition
|
|
Term
____ on a circuit board inside the drive housing is responsible for writing and reading data to these tracks and sectors and for keeping track of where everything is stored on the drive.
a.
Wetware
c.
Firmware
b.
ROM
d.
Software |
|
Definition
|
|
Term
During the ____ formatting process, you specify the size of the partition and what file system it will use.
a.
low-level
c.
medium-level
b.
high-level
d.
physical |
|
Definition
|
|
Term
The ATA interface standards are developed by Technical Committee T13 and published by ____.
a.
ISO
c.
IETF
b.
IEEE
d.
ANSI |
|
Definition
|
|
Term
____ is a system BIOS feature that monitors hard drive performance, disk spin up time, temperature, distance between the head and the disk, and other mechanical activities of the drive in order to predict when the drive is likely to fail.
a.
S.M.A.R.T.
c.
S.T.A.R.T.
b.
D.A.R.T.
d.
S.P.I.N. |
|
Definition
|
|
Term
The ____-conductor IDE cable has half the number of pins as it has wires.
a.
40
c.
80
b.
60
d.
100 |
|
Definition
|
|
Term
____ transfers data directly from the drive to memory without involving the CPU.
a.
RMA
c.
SMA
b.
DAM
d.
DMA |
|
Definition
|
|
Term
With ____, you can connect and disconnect a drive while the system is running.
a.
wet-swapping
c.
hot-swapping
b.
cold-swapping
d.
block-swapping |
|
Definition
|
|
Term
____ is a standard for communication between a subsystem of peripheral devices and the system bus.
a.
SAS
c.
SCSD
b.
SATA
d.
SCSI |
|
Definition
|
|
Term
A technology that configures two or more hard drives to work together as an array of drives is called ____.
a.
FLAG
c.
RAIN
b.
RAID
d.
RAISE |
|
Definition
|
|
Term
A drive ____ is a duplication of everything written to a hard drive.
a.
network
c.
handle
b.
array
d.
image |
|
Definition
|
|
Term
With ____, two hard drives are configured as a single volume.
a.
binding
c.
spanning
b.
bonding
d.
wrapping |
|
Definition
|
|
Term
The first sector on the disk, called the boot sector or ____ record, contains the information about how the disk is organized and the file system used.
a.
base
c.
slave
b.
interface
d.
boot |
|
Definition
|
|
Term
Problems with a device can sometimes be solved by updating the ____ or firmware.
a.
device patches
c.
device scanners
b.
device drivers
d.
device containers |
|
Definition
|
|
Term
Devices and their device drivers are managed using ____.
a.
System Manager
c.
Device Manager
b.
Computer Manager
d.
Control Panel |
|
Definition
|
|
Term
To protect the data on a USB storage device while removing it, double-click the ____ icon in the notification area before removing the device.
a.
Format
c.
Eject
b.
Safely Eject Hardware
d.
Safely Remove Hardware |
|
Definition
|
|
Term
FireWire and i.Link are common names for another peripheral bus officially named ____.
a.
IEEE 1394
c.
IEEE 1399
b.
IEEE 802.1x
d.
IEEE 1934 |
|
Definition
|
|
Term
____ supports speeds up to 400 Mbps and is sometimes called FireWire 400.
a.
IEEE 1394
c.
IEEE 1394a
b.
IEEE 802.9
d.
IEEE 1394.2 |
|
Definition
|
|
Term
____ can use cables up to 100 meters (328 feet), and uses a 9-pin rectangular connector.
a.
1394a
c.
1394
b.
1394b
d.
1394c |
|
Definition
|
|
Term
A serial port is provided by the motherboard or might be provided by an adapter card called a(n) ____ card.
a.
interrupt
c.
I/O controller
b.
storage
d.
Southbridge |
|
Definition
|
|
Term
____ CRT monitors draw a screen by making two passes.
a.
Multipass
c.
Noninterlaced
b.
Multipath
d.
Interlaced |
|
Definition
|
|
Term
A(n) ____ monitor (also called a progressive monitor) draws the entire screen in one pass.
a.
multipass
c.
noninterlaced
b.
multipath
d.
interlaced |
|
Definition
|
|
Term
A ____ is an input device that uses a monitor or LCD panel as the backdrop for input options.
a.
resistor
c.
keyboard
b.
tablet
d.
touch screen |
|
Definition
|
|
Term
BIOS manages ____ lines that are used by a device to hail the CPU asking for data to be processed.
a.
DMA
c.
IRQ
b.
ACK
d.
ARQ |
|
Definition
|
|
Term
A ____ plug is a tool used to test a serial, parallel, USB, network, or other port.
a.
loop-back
c.
wrap
b.
return
d.
lock out |
|
Definition
|
|
Term
If you are trained to open a monitor case to replace a fuse, unplug the monitor and wait at least ____ minutes before opening the case so that capacitors have completely discharged.
a.
5
c.
30
b.
20
d.
60 |
|
Definition
|
|
Term
The goal of ____ technology is to use sights, sounds, and animation to make computer output look as much like real life as possible.
a.
realistic
c.
multimedia
b.
transition
d.
reality |
|
Definition
|
|
Term
Computers store data digitally and ultimately as a stream of only two numbers: ____.
a.
1 and 2
c.
0 and 9
b.
0 and 1
d.
8 and 1 |
|
Definition
|
|
Term
MP3 sound files have a(n) ____ file extension.
a.
.wav
c.
.aif
b.
.avi
d.
.mp3 |
|
Definition
|
|
Term
A ____ card can turn your computer into a television.
a.
TV receiver
c.
TV tuner
b.
Video tuner
d.
Video receiver |
|
Definition
|
|
Term
____ are recessed areas on the surface of an optical disc.
a.
Land
c.
Pits
b.
Grooves
d.
Valleys |
|
Definition
|
|
Term
In order to read each sector on the spiral of a CD at a constant ____, the disc spins faster when the read-write head is near the center of the disc.
a.
rotational velocity
c.
linear torque
b.
linear velocity
d.
rotational momentum |
|
Definition
|
|
Term
A single-sided, single-layer DVD can hold ____ GB.
a.
4.7
c.
9.4
b.
8.5
d.
17 |
|
Definition
|
|
Term
____ drives are a great method of keeping backups of data stored on your hard drive.
a.
External hard
c.
Internal optical
b.
External optical
d.
External floppy |
|
Definition
|
|
Term
____ is a common compression standard for storing photos.
a.
GIF
c.
WAV
b.
AIF
d.
JPEG |
|
Definition
|
|
Term
____ is a set of standards that are used to represent music in digital form.
a.
MIDI
c.
AU
b.
AIF
d.
WAV |
|
Definition
|
|
Term
A ____ provides slots for memory cards and can be an internal or external device.
a.
card slot
c.
media reader
b.
media processor
d.
media storage device |
|
Definition
|
|
Term
For EIDE, there are four choices for drive installations: ____.
a.
primary slave, primary major, primary secondary, and secondary primary
b.
primary master, primary slave, secondary master, and secondary slave
c.
primary master, primary secondary, secondary master, and secondary secondary
d.
primary minor, primary major, secondary major, and secondary minor |
|
Definition
b.
primary master, primary slave, secondary master, and secondary slave |
|
|
Term
To prevent a CD, DVD, or BD from automatically playing when AutoPlay is enabled, hold down the ____ key when inserting a disc.
a.
Control
c.
F Lock
b.
Escape
d.
Shift |
|
Definition
|
|
Term
A CD can hold about ____ of data.
a.
600 MB
c.
1 GB
b.
700 MB
d.
1.5 GB |
|
Definition
|
|
Term
When burning a CD, DVD or BD, the hard drive needs some temporary holding space for the write process and should have at least ____ of free space.
a.
1 MB
c.
1 GB
b.
2 MB
d.
2 GB |
|
Definition
|
|
Term
If a disc gets stuck in the drive, use the ____ to remove it.
a.
emergency screw hole
c.
emergency eject hole
b.
paper clip hole
d.
screwdriver slot |
|
Definition
|
|
Term
To find out what to do if you are accidentally exposed to a dangerous solution, look on the instructions printed on the can or check out the material ____ sheet.
a.
hazards
c.
security data
b.
safety discovery
d.
safety data |
|
Definition
|
|
Term
A ____ explains how to properly handle substances such as chemical solvents.
a.
Material Safety Data Sheet
c.
Material Handling Sheet
b.
Material Hazards Sheet
d.
Material Safety Handling Sheet |
|
Definition
a.
Material Safety Data Sheet |
|
|
Term
____ from cigarettes can accumulate on fans, causing them to jam, which in turn will cause the system to overheat.
a.
Nicotine
c.
Tar
b.
Carbon dioxide
d.
Carbon monoxide |
|
Definition
|
|
Term
Dispose of ____ in the regular trash.
a.
Alkaline batteries, including AAA, AA, A, C, D, and 9-volt
b.
Button batteries used in digital cameras
c.
Laser printer toner cartridges
d.
Ink-jet printer cartridges |
|
Definition
a.
Alkaline batteries, including AAA, AA, A, C, D, and 9-volt |
|
|
Term
Dispose of ____ by returning them to the original dealer or by taking them to a recycling center.
a.
Alkaline batteries, including AAA, AA, A, C, D, and 9-volt
b.
Button batteries used in digital cameras
c.
Storage media such as hard drives, CDs, DVDs and BDs
d.
Computer cases and power supplies |
|
Definition
b.
Button batteries used in digital cameras |
|
|
Term
To dispose of ____ do physical damage to the device then put in the trash.
a.
Laser printer toner cartridges
b.
Alkaline batteries, including AAA, AA, A, C, D, and 9-volt
c.
Computer cases and power supplies
d.
Storage media such as hard drives, CDs, DVDs and BDs |
|
Definition
d.
Storage media such as hard drives, CDs, DVDs and BDs |
|
|
Term
When someone purchases software from a software vendor, that person has only purchased a ____ for the software, which is the right to use it.
a.
license
c.
copy
b.
manual
d.
subscription |
|
Definition
|
|
Term
The right to copy the work, called a ____, belongs to the creator of the work or others to whom the creator transfers this right.
a.
standards mark
c.
copy standard
b.
reference mark
d.
copyright |
|
Definition
|
|
Term
____ are intended to legally protect the intellectual property rights of organizations or individuals to creative works, which include books, images, and software.
a.
Trademarks
c.
Service marks
b.
Copyrights
d.
Copymarks |
|
Definition
|
|
Term
The ____ was designed in part to protect software copyrights by requiring that only legally obtained copies of software be used.
a.
International Copyright Act of 1999
c.
Federal Copyright Act of 1976
b.
Digital Millennium Copyright Act
d.
Federal Copyright Act of 1965 |
|
Definition
c.
Federal Copyright Act of 1976 |
|
|
Term
User manuals and ____ for a device or software often list symptoms of problems with possible solutions and troubleshooting tips.
a.
reference manuals
c.
installation manuals
b.
operational manuals
d.
run books |
|
Definition
|
|
Term
Good ____ help(s) you think more clearly.
a.
time records
c.
track of materials
b.
notes
d.
rapport with the user |
|
Definition
|
|
Term
If you want to recover lost data on a hard drive, don’t ____ the drive.
a.
write anything to
c.
write anything to the boot sector
b.
read anything from
d.
write anything to the allocation tables |
|
Definition
|
|
