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CIS1100
fundamentals of information systems
56
Computer Science
Undergraduate 2
10/04/2009

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Term
data
Definition
Raw facts, such as an employee number, number of hours worked in a week, inventory part numbers, or sales orders.
Term
information
Definition
a collection of facts organized in such a way that they have additional value beyond the value of the facts themselves.
Term
process
Definition
a set of logically related tasks performed to achieve a defined outcome
Term
information systems(IS)
Definition
A set of interrelated components that collect, manipulate, store, and disseminate data and information and provide a feedback mechanism to meet an objective.
Term
knowledge
Definition
the awareness and understanding of a set of information and ways that information can be made useful to support a specific task or reach a decision
Term
input
Definition
the activity of gathering and capturing raw data
Term
processing
Definition
converting or transferring data into useful outputs
Term
output
Definition
production of useful information, usually in the form of documents and reports
Term
feedback
Definition
output that is used to make changes to input or processing activities
Term
forecasting
Definition
predicting future events to avoid problems
Term
computer-based information system(CBIS)
Definition
a singe set of hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information.
Term
technology infrastructure
Definition
all the hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information
Term
hardware
Definition
computer equipment used to perform input, processing, and output activities
Term
software
Definition
the computer programs that govern the operation of the computer
Term
database
Definition
an organized collection of facts and information
Term
telecommunications
Definition
the electronic transmission of signals for communications, which enables organizations to carry out their processes and tasks through effective computer networks
Term
networks
Definition
computers and equipment that are connected in a building, around the country, or around the world to enable electronic communications
Term
internet
Definition
the world's largest computer network, actually consisting of thousands of interconnected networks, all freely exchanging information
Term
intranet
Definition
an internal network based on Web technologies that allows people within an organization to exchange information and work on projects
Term
extranet
Definition
a network based on Web technologies that allows selected outsiders, such as business partners and customers, to access authorized resources of a company's internet.
Term
procedures
Definition
the strategies, policies, methods, and rules for using a CBIS
Term
e-commerce
Definition
any business transaction executed electronically between companies (business to business), companies and cosumers (business to consumer), consumers and other consumers (consumer-to-consumer), business and the public sector, and consumers and the public sector.
Term
mobile commerce (m-commerce)
Definition
transactions conducted anywhere, anytime
Term
transaction
Definition
any business-related exchange, such as payments to employees, sales to customers, and payments to suppliers.
Term
transaction processing system (TPS)
Definition
An organized collection of people, procedures, software, databases, and devices used to record complete business transactions
Term
enterprise resource planning(ERP) system
Definition
a set of integrated programs capable of managing a company's vital business operations for an entire multisite, global organization.
Term
management information systems(MIS)
Definition
An organized collection of people, procedures, software, databases, and devices that provides routine information to managers and decision makers.
Term
decision support system(DSS)
Definition
An organized collection of people, procedures, software, databases, and devices used to support problem-specific decision making
Term
artificial intelligence(AI)
Definition
A field in which the computer system takes on the characteristics of human intelligence
Term
expert system
Definition
a system that gives a computer the ability to make suggestions and act like an expert in a particular field
Term
knowledge base
Definition
the collection of data, rules, procedures, and relationships that must be followed to achieve value or the proper outcome.
Term
virtual reality
Definition
the simulation of a real or imagined environment that can be experienced visually in three dimensions
Term
systems development
Definition
the activity of creating or modifying business systems
Term
organization
Definition
a formal collection of people and other resources established to accomplish a set of goals
Term
value chain
Definition
a series (chain) or activities that includes inbound logistics, warehouse and storage, production, finished produce storage, outbound logistics, marketing and sales, and customer service.
Term
culture
Definition
a set of major understandings and assumptions shared by a group
Term
organizational culture
Definition
the major understandings and assumptions for a business, corporation, or other organization.
Term
organizational change
Definition
the responses that are necessary so that for-profit and nonprofit organizations can plan for, implement, and handle change.
Term
technology acceptance model(TAM)
Definition
A model that describes the factors that lead to higher levels of acceptance and usage of technology.
Term
technology diffusion
Definition
a measure of how widely technology is spread throughout the organization
Term
technology infusion
Definition
the extent to which technology is deeply integrated into an area or department
Term
competitive advantage
Definition
a significant and ideally long-term benefit to a company over its competition
Term
five-forces model
Definition
a widely accepted model that identifies five key factors that can lead to attainment of competitive advantage, including (1) the rivalry among existing competitors, (2) the threat of new entrants, (3) the threat of substitute products and services, (4) the bargaining power of buyers, and (5) the bargaining power of suppliers
Term
strategic alliance
Definition
an agreement between two or more companies that involves the joint production of distribution of goods and services
Term
productivity
Definition
a measure of the output achieved divided by the input required
Term
returns on investment(ROI)
Definition
One measure of IS value that investigates the additional profits or benefits that are generated as a percentage of the investment in IS technology
Term
total cost of ownership (TCO)
Definition
The measurement of the total cost of owning computer equipment, including desktop computers, networks, and large computers.
Term
supply chain management
Definition
helps determine what supplies are required for the value chain, what quantities are needed to meet customer demand, how the supplies should be processed (manufactured) into finished goods and services, and how the shipment of supplies and products to customers should be scheduled, monitored, and controlled.
Term
executive information system
Definition
helps top level managers, including a firm’s president, vice presidents, and members of the board of directors, make better decisions.
Question 84 answers
Term
information center
Definition
provides users with assistance, training, application development, documentation, equipment selection and setup, standards, technical assistance, and troubleshooting.
Term
information service unit
Definition
basically a miniature IS department attached and directly reporting to a functional area in a large organization.
Term
database administrator
Definition
focuses on planning, policies, and procedures regarding the use of corporate data and information.
Term
LAN administrators
Definition
setup and manage the network hardware, software, and security processes
Term
system design
Definition
determines how the new system will work to meet the business needs defined during systems analysis
Term
system implementation
Definition
involves creating or acquiring the various system components (hardware, software, databases, etc.)defined in the design step, assembling them, and putting the new system into operation
Term
systems maintenance and review
Definition
checks and modifies the system so that it continues to meet changing business needs
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