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Interpersonal Commuication |
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Personal contacts, build connections, and establish a relationship with another individuals. |
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the ability to communicate effectively |
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the content of our communication |
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the senders and receivers of communication messages |
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the media through which a message travels |
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interference with our ability to send or receive messages |
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information received in exchange for messages |
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the environmental, situational, or cultural setting in which the communication takes place |
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the result of the communication episode |
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effect of an interaction that an individual brings to every communication |
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ongoing, continuous, and in a constant state of flux |
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not individual behavioral acts, provide the basis for understanding interpersonal communications. |
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predicting behavior in individuals more than others |
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Retrospective sense making |
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making sense of our own behavior |
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helps us fully understand the interpersonal interactions that we experience |
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the ability to understand that the role of cultural prescriptions play in shaping communication |
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nurture loyalty to a group |
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masculinity and feminity that culture shapes |
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the reality we depict for us in all the media we see |
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Computer-mediated communication |
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The internet and how it alters the nature of our interactions |
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culture whose thought-world is monopolized by technology |
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everything we think and feel about ourselves |
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our positive or negative evaluation of our self-concept |
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reflected appraisal theory |
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image we derive from our contacts with others and then project into our future experiences |
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we compare ourselves to others to develop a feel for how our talents, abilities, and qualities measure up to theirs |
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selected behaviors in an effort to make the desired impression |
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verbalize a prediction or internalize an expectation that comes true simply because we act as if it were already true |
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living up to positive labels |
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hold low expectations for a person |
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cultures in which group goals are given a higher priority than individual goals |
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cultures where individual identity is paramount |
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primarily individualistic |
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collectivist way of thinking |
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the extent to which individuals are willing to accept power differntials |
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how much the media makes us what we want to believe |
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process we use to make sense of our experiences |
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data that is selected and organized |
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filling in a missing perceptual piece |
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the tendency to maintain the same perception of stimuli over time |
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mental templates or knowledge structures we carry with us |
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the general ideas we have about people and situations and how things should play out |
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understanding of why we respond as we do to persons and events |
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understanding of why we respond as we do to persons and events |
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fundamental attribution error |
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primary motivation is in the person's behavior, not in the situation |
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overemphasize external factors and downplay internal factors |
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attributing that everything an individual does to a single or a few specific characteristics |
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tendency to perceive what is right or wrong based on your culture |
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when we mistake what we infer for what we observe |
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thinking that we can know all there is to know about a given topic |
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judging people and events |
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forcing ourselves to see situations only in certain ways |
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Individuals from different cultures that are trained to observe the same cues differently |
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communities in cyberspace |
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computer mediated communities |
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our preference for exposing ourselves to people |
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means by which we focus on certain cues |
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tendency to see, hear, and believe what we want to |
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we recall things that reinforce our thinking and forget things we find objectionable |
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bias perceptual processes, distorted perceptions |
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process of receiving, attending to, and assigning meaning to aural and visual stimuli |
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Involuntary, physiological process |
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to organize and focus on particular stimuli |
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taking enjoyment into music or other stimuli |
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listening to gain knowledge |
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accepting or rejecting information |
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feeding back to what the speaker has communicated |
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deficient listening behavior |
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particular words by another to interfere with listening |
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speech-thought differential |
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day-dreaming or wasting time for non-listeners |
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returning back to others our reactions to verbal and nonverbal messages |
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announcing our opinions about the matter discussed |
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seeking to find more about another person |
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non-evaluative technique to solicit additional information from another person |
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comprehend and paraphrasing information |
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responding supportively to share another person's perception of a problem that appears important |
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refraining from passing judgement on the other person's actions |
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ability to adopt the viewpoint of the other person |
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ability to respond in kind or to exhibit a parallel response |
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ability to convey an altruistic concern for the other person |
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Semantic, Syntactic, and Pragmatic codes |
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code or system shared by a group to communicate |
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using language in a way that impedes understanding |
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a word's standard dictionary definition |
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subjective, personal, and temporary in nature with meanings |
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masking a communicator's meaning to not sound as offensive |
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when individuals think they understand each other but actually miss each other's meaning |
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words that can have more than one interpretation |
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responding to a label rather than to what the label actually represents |
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"show me" reality-based people who refuse to be conned by language |
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Relativist, Determinist, or Nonbeliever Language reveals social reality |
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groups of people who live within a society but outside it's dominant culture |
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mainstream, the one in power |
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Language that evolves to develop both identity and a sense of community |
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reinforces the perception that men set the standard |
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women and men speak different dialects |
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form of communication that doesn't involve words |
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meta-communicative functions |
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communicating about communication |
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words say one thing, nonverbal cues another |
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Functions of Nonverbal communication |
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Contradicting, Emphasizing, Regulating, Complementing, Substituting |
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Interpersonal Deception Theory |
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engaging in falsification by creating fiction, concealment of the real reason, equivocation by changing the subject |
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Kinesics, Paralanguage, Proxemics, Haptics, Clothing and artifacts, Color, Chronemics |
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study of human body motion |
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Representational facial expressions |
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facial movements that communicate our genuine feelings |
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giving a performance, consciously controlling our faces to match the situation |
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microfacial or micromomentary expressions |
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asserting experssions revealing true emotional states and typically occur when an individual purposely or not attempts to disguise a feeling |
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Emblems, Illustrators, Regulators, Affect displays, Adaptors |
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movements of the body that are consciously sent |
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bodily cues designed to enhance receiver comprehension of speech |
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intentionally used to influence turn taking- who speaks, when, and for how long |
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movements that reflect emotional states of being |
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often sent unintentionally, reveal information about a psychological state |
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highness or lowness of the voice |
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the amount of words said in a minute |
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pronunciation of individual sounds |
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production of speech sounds |
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hesitation phenomena, disrupt natural speech flow |
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how we use the space around us to communicate, personal space |
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contact 18 inches from the other person |
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ranges from 18 inches to 4 feet |
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communication with strangers, 12 feet and beyond |
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walls, doors, built-in cabinets, windows, in-ground pools, roads, or paths. Function how we use them in communication |
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movable objects, furniture, plants, temporary walls, and paintings to inhibit person to person contact |
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Informal or non-fixed feature space |
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space we carry around with us |
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informal space that we claim as ours |
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informal space that we claim as ours |
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informal space that we claim as ours |
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informal space that we claim as ours |
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intimate space that involves touch |
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study of how we use time to communicate |
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promote interaction and encourage displays of warmth, closeness, and availability |
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discourage the use of close interaction such as warmth, closeness, and availability |
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measured by comparing the percentage of time spent looking while listening |
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engaging in spontaneous conversation |
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relatively informal social interaction in which the roles of speaker and hearer are exchanged in a nonautomatic fashion under the collaborative management of all parties |
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reveal which behaviors are preferred and prohibited in various social situations |
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Greeting, Topic Priming, Conversation's heart, Preliminary processing, Closing |
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Conversational Turn-Taking |
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changing of speaker and listening roles |
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Turn-maintaining and Turn-yielding |
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paralinguistic and kinesic cues, let the person know nonverbally they are ready to switch roles |
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turn-requesting or turn denying |
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conversational turn-taking by emitting signals that let the speaker know whether the listener would like to switch roles |
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verbalizations we use to tell another person that we are listening |
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we speak, the other person listens |
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during something we or others find objectionable is said |
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Insensitivity during conversations |
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conversation about conversation |
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exhibited cues suggesting that he or she was overly self-concerned |
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questions that allow the respondent free rein in answering |
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questions that force the respondent to choose a specific response |
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