Term
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Definition
| collections of people who work together and coordinate their actions to achieve a wide variety of goals or desired future outcomes |
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Term
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Definition
| the planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively |
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Term
| Organizational Performance |
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Definition
| a measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals |
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Term
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Definition
| a measure of how productively resources are used to achieve a goal |
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Definition
| a measure of the appropriateness of the goals an organization is pursuing and of the degree to which the organization achieves those goals |
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Term
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Definition
| identifying and selecting appropriate goals; one of the four principal tasks of management |
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Definition
| a cluster of decisions about what goals to pursue, what actions to take, and how to use resources to achieve goals |
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Definition
| structuring working relationships so organizational members work together to achieve organizational goals |
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Term
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Definition
| a formal system of task and reporting relationships that coordinates and motivates organizational members so that they work together to achieve organizational goals |
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Definition
| articulating a clear vision and energizing and enabling organizational members so that they understand the part they play in achieving organizational goals |
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Definition
| evaluating how well an organization is achieving its goals and taking action to maintain or improve performance |
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Definition
| a group of people who work together and possess similar skills or use the same knowledge, tools, or techniques to perform their jobs |
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Definition
| a manager who is responsible for the daily supervision of non-managerial employees |
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Term
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Definition
| a manager who supervises first-line managers and is responsible for finding the best way to use resources to achieve organizational goals |
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Term
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Definition
| a manager who establishes organizational goals, decides how departments should interact, and monitors the performance of middle managers |
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Term
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Definition
| a group composed of the CEO, the COO, the president, and the heads of the most important departments |
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Term
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Definition
| the ability to analyze and diagnose a situation and to distinguish between cause and effect |
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Term
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Definition
| the ability to understand, alter, lead, and control the behavior of other individuals and groups |
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Term
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Definition
| the job-specific knowledge and techniques required to perform an organizational role |
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Term
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Definition
| the specific set of departmental skills, knowledge, and experience that allows one organization to outperform another |
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Term
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Definition
| downsizing an organization by eliminating the jobs of large numbers of top, middle, and first-line managers and non-managerial employees |
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Term
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Definition
| contracting with another company, usually abroad, to have it perform an activity the organization previously performed itself |
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Term
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Definition
| the expansion if employees' knowledge, tasks, and decision-making responsibilities |
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Term
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Definition
| a group of employees who assume responsibility for organizing, controlling, and supervising their own activities and monitoring the quality of the goods and services they provide |
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Term
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Definition
| organizations that operate and compete in more than one country |
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Term
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Definition
| the ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than they do |
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Term
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Definition
| the process of creating new or improved goods and services or developing better ways to produce or provide them |
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Term
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Definition
| the creating of a new vision for a struggling company based on a new approach to planning and organizing to make better use of a company's resource to allow it to survive and prosper |
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