Term
|
Definition
| the interaction of interdependent people who perceive incompatible goals and interference from each other in achieving those goals |
|
|
Term
|
Definition
| a necessary condition for conflict, given that conflicts are created and sustained through verbal and nonverbal communication |
|
|
Term
|
Definition
| a necessary condition for conflict, given that people involved in conflict rely on each other, need each other, and are in a relationship with each other |
|
|
Term
|
Definition
| a conflict with another about one's sense of oneself |
|
|
Term
|
Definition
| a conflict that revolves around an issue. also called substantive conflict |
|
|
Term
|
Definition
| an issue outside a relationship that can cause a content conflict |
|
|
Term
|
Definition
| an issue related to a relationship that can cause a content conflict |
|
|
Term
|
Definition
| a conflict in which the content is specifically about a question of right or wrong |
|
|
Term
|
Definition
| a conflict that focuses on issues concerning the relationship between the people |
|
|
Term
|
Definition
| conflicts that recur over time in people's everyday lives, without a resolution |
|
|
Term
|
Definition
| a conflict about the way a conflict is conducted |
|
|
Term
|
Definition
| in a conflict, each party choosing to increase the intensity of the conflict |
|
|
Term
|
Definition
| in a conflict, neither partner being willing to confront the other |
|
|
Term
|
Definition
| in a conflict, a pattern consisting of one party pressing for a discussion about a conflictual topic while the other party withdraws |
|
|
Term
|
Definition
| in a conflict, a pattern in which one party withdraws, which prompts the other party to pursue |
|
|
Term
|
Definition
| in a conflict, each party mirroring the other's negotiating behaviors |
|
|
Term
|
Definition
| a particular form of conflict in which the abuse is persistent and the person being bullied finds it very difficult to defend himself or herself |
|
|
Term
| positive interaction ratio |
|
Definition
| an interpersonal encounter in which the participants say more positive things to each other than negative things |
|
|
Term
| negative interaction ratio |
|
Definition
| an interpersonal encounter in which the participants say more negative things to each other than positive things |
|
|
Term
|
Definition
| being passive or ignoring our own needs in a conflict |
|
|
Term
|
Definition
| responding in an aggressive manner without acknowledging the needs of another person in a conflict |
|
|
Term
|
Definition
| desqualifying the emotional aspects of a conflict (the context) and focusing on the rational aspects |
|
|
Term
|
Definition
| disqualifying the subject of a conflict by distracting both people in the conflict with behaviors such as laughing, crying, or changing the subject |
|
|
Term
|
Definition
| the background that frames a specific conflict |
|
|
Term
|
Definition
| the rules, emotions, and beliefs of the individuals involved in a conflict |
|
|
Term
|
Definition
| the point in the conflict process when the differences between two individuals become a problem and one or both people begin to address the issue |
|
|
Term
|
Definition
| the immediate results after a conflict interaction |
|
|
Term
|
Definition
| the residue of having engaged in a conflict and the feelings that both the participants have about their interaction |
|
|
Term
|
Definition
| in interpersonal relationships, the ability to control the behavior of another |
|
|
Term
| direct application of power |
|
Definition
| in a conflict situation, the use of any resource at our disposal to compel another to comply, regardless of that person's desires |
|
|
Term
| direct and virtual use of power |
|
Definition
| communicating the potential use of a direct application of power |
|
|
Term
| indirect application of power |
|
Definition
| employing power without making its employment explicit |
|
|
Term
|
Definition
| a message that defines a relationship and implicitly states that the sender has the power to define the relationship |
|
|
Term
|
Definition
| a type of power in which one person in a relationship suppresses or avoids decisions in the interest of one of the parties. also called unobtrusive power |
|
|
Term
|
Definition
| helping to actualize our own or another person's power |
|
|
