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| The sum total of shared values, symbols, meanings, beliefs, assumptions, and expectations that organize and integrate a group of people who work together |
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| The ability to affect the outcomes of decisions in an organization |
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| the dominant coalition determines an organization's goals and how business is conducted |
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| work with unions within boundaries |
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| an overview of future organizational goals; spells out a target of strategy and the future goal of an organization |
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| helps employees set priorities and goals, so all members are committed to achieving the specified mission; more specific than vision statement |
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| employee handbooks, policy manuals, codes of ethics/ethics statements |
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| help socialize new employees into the culture of the organization; new employee orientation is necessary at all levels |
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