Term
Which statement is true about wireless connectivity on an Android mobile device? |
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Definition
When the device roams out of the range of any Wi-Fi networks, it can connect to the cellular data network if this feature is enabled. |
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Term
What two functions can be performed with the home button on an iOS mobile device? (Choose two.) |
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Definition
the same functions as the Android navigation buttons
start voice control |
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Term
Which scenario or situation would prevent a user from upgrading the OS on an Android device? |
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Definition
The hardware does not meet specifications. |
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Term
Which mobile device troubleshooting procedure is correct? |
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Definition
When a problem appears with a mobile device, the owner should analyze if it is cost-effective to fix it. |
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Term
What is an advantage of using flash memory to store data in mobile devices? |
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Definition
Flash memory requires very little power to store and retrieve data. |
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Term
Which component is field-replaceable in most mobile devices? |
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Definition
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Term
What are two touchscreen characteristics that are used by most mobile devices? (Choose two.) |
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Definition
an electrical field of the screen that is interrupted when the user touches the screen
two transparent layers of material capable of conducting electricity |
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Term
After an upgrade to a mobile device, some applications are no longer working, but some work fine. The user can make calls and send and receive email. Which two kinds of problems could be related to these issues? (Choose two.) |
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Definition
a software problem
a memory problem |
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Term
After being left in a car for many hours on a hot day, an iPhone cannot be turned on. What should the user do to fix this problem? |
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Definition
Return the phone to the manufacturer for repair. |
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Term
In the context of mobile devices, what does the term tethering involve? |
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Definition
connecting a mobile device to another mobile device or computer to share a network connection |
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Term
Which two items common to both Android and iOS devices can be remotely backed up? (Choose two.) |
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Definition
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Term
Which term describes the ability of a mobile device to recognize when two or more points of contact are made on the screen? |
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Definition
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Term
What are two purposes of the passcode lock feature on mobile devices? (Choose two.) |
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Definition
to place the device into a power saving state
to help prevent theft of private information |
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Term
What are two potential user benefits of rooting or jailbreaking a mobile device? (Choose two.) |
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Definition
The operating system can be fine-tuned to improve the speed of the device.
The user interface can be extensively customized. |
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Term
A technician is configuring email on a mobile device. The user wants to be able to keep the original email on the server, organize it into folders, and synchronize the folders between the mobile device and the server. Which email protocol should the technician use? |
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Definition
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Term
A user accidentally drops a mobile device into a pool. What corrective action should be taken? |
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Definition
Contact the manufacturer for repair or replacement. |
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Term
Which statement is true about industry standards for cellular networks? |
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Definition
Cell phones that use a single standard can often only be used in specific geographic areas. |
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Term
Which two conditions must be met for mobile device security measures such as remote lock and remote wipe to function? (Choose two.) |
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Definition
The device must be powered on. The device must be connected to a network. |
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Term
What is a good source for safely downloading Android apps? |
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Definition
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Term
Which mobile device security feature requires the user to slide a finger over the screen in a specific sequence to unlock the device? |
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Definition
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Term
Which statement about synchronizing a mobile device to a PC is true? |
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Definition
To synchronize data on an iOS device, iTunes must be installed on the PC. |
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