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Chapter 8
Group Discussion: Effective Decision Making
6
Other
Undergraduate 2
03/18/2009

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Cards

Term
Standard Agenda: 6 steps
Definition
Problem ID
Problem Analysis
Solution Criteria
Solution Suggestions
Solutions Evaluation and Selection
Solution Implementation
Term
Majority rule vs minority rule vs consensus (when advantageous and not)
Definition
-Majority rule is quick, efficient, but leaves minorities vulnerable to tyrannies
-Minority rule saves time, clear, efficient, likely me-oriented, members view to impress authority
-Unanimity- Quality decisions, commitment, satisfaction, but difficult, time consuming, tension-producing
Term
True consensus
Definition
All actually agree
Term
Stand aside
Definition
one member decides to agree with the rest for the sake of the group
Term
Creative problem solving, specific techniques: Recognize all, recall 4
Definition
encourage wild ideas
dont evaluate ideas while brainstorming
dont clarify or seek clarification of an idea
do not engage in task-irrelevant discussion
stay focused on the topic
record all ideas without reference to who contributed the idea
encourage participation from all group members.
Term
Reframing
Definition
viewing something negative from a positive perspective
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