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is the process of defining a marketing problem and opportunity, systematically collecting and analyzing information, and recommending action |
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five steps to marketing research |
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1) define the problem 2) develop research plan 3) Collect relevant info by specifying 4) develop findings 5) take marketing actions |
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observation is more in depth provides ideas about vague problems |
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survery trying to find the frequency that something occurs is the majority of research |
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expirements and tests in controlled environment |
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determine problem or identify opportunity |
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set research objectives identify possible marketing actions based on measure of success -most important step |
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steps involved in developing the research plan |
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1) specify constraints 2) identify data needed for marketing decisions 3) determining how to collect data |
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three constraints of market research |
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two kinds of data that you can collect for relevant information |
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primary- facts collected for project secondary- facts and figures collected by someone else |
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advantages of secondary data |
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disadvantages of secondary data |
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1) outdated 2) the definitions or categories may not be quite right for your project 3) may not be specific enough |
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two ways to get primary data |
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observing people asking them questions |
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watching how people actually behave |
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two techniques for questioning consumers |
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1)idea generation methods- coming up with ideas 2)Idea evaluation methods- testing an idea |
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is a sample of consumers or stores from which researchers take a series of measurements. |
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advantages of primary data |
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disadvantages of primary data |
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is the extraction of hidden predictive information from large databases |
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