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| Series of steps or actions that must be completed in sequence, to accomplish a particular task |
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| Includes Filing, maintaining, storing, and retrieving applications, photographs inspection reports, policyholder correspondence, and all other underwriting documents. |
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| A filing system in which all paper documents for all clients are filed by the date on which they were processed. |
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| The distribution of authority, resources, information and accountability to employees in an organization in order to make decisions and solve problems. |
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| Organization where people, individually and collectively, continually expand their capacity to produce results and expand their patterns of thinking. |
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| A concept in which an organization gathers, organizes, shares, and analyzes the collective knowledge, expertise and ideas of all its members. |
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| Total Assets minus Total Liabilities. It is a measurement frequently used to assess the financial strength of the insurance industry. |
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| A system of calculating known outcomes based on current data, then applying those calculation s to new data to predict future outcomes. |
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| Sale of short term bonds to investors to generate the cash required to pay potential catastrophe claims during a specific period of time. |
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