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Chapter 7 The Basics of Planning and Strategic Management
ISBN 978-0-07-802911-0
70
Management
Undergraduate 2
08/29/2015

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Term
A model to help managers analyze their competitive environment that suggests the competitive environment can be assessed by analyzing the impact of and interactions among five major forces in the competitive or industry is called?
Definition
Five Forces Model of Competition
Term
Coca Cola used what kind of growth strategy when they purchased Minute Maid Orange Juice & Dasani Spring Waters?
Definition
Diversification
Term
Diversification growth strategy can take several forms, but concentric (in related fields) is the most common. T or F?
Definition
True
Term
How long are functional strategies usually in effect for?
Definition
Functional strategies are in effect for a relatively short period, often one year or less.
Term
In unchanging or very slow, unchanging environments, what strategy is most likely used?
Definition
Stability strategy
Term
Kellogg and McDonalds use what kind of strategies successfully to focus on extending the sales of their current products or services?
Definition
Concentration strategies
Term
One of the 3 most popular types of defensive or retrenchment strategies that is designed to revers a negative trend and get the organization back to profitability is called?
Definition
turnaround
Term
One of the 3 most popular types of defensive or retrenchment strategies when the company tries to divest itself of a business or part of a business is called?
Definition
divestiture
Term
One of the 3 most popular types of defensive or retrenchment strategies when the entire company is sold or dissolved is called what?
Definition
liquidation
Term
Short range plans are generally derived from what kind of plan?
Definition
Intermediate plans
Term
Starbucks recent acquisition of Evolution Fresh (juice maker) is an example of what kind of growth strategy?
Definition
Diversification
Term
The 3rd primary level of strategy narrower in scope than business strategies and deals with the activities of the different functional areas of the business-production, finance, marketing, human resources and are concerned with "how-to"?
Definition
Functional Strategies
Term
The most important result of a SWOT analysis is the ability to draw conclusions about the attractiveness of the organization's situation and the need for strategic action. T or F?
Definition
True
Term
These are examples of __what kinds of strategies? production, marketing, finance, and personnel
Definition
Functional strategies
Term
What are a series of related steps or tasks expressed in chronological order for a specific purpose and emphasize details?
Definition
Procedures
Term
What are broad, general guides to acttion that constrain or direct the attainment of objectives and do not tell the organization what to do, but establish the boundaries within which it must operation?
Definition
Policies
Term
What are examples of corporate strategies?
Definition
growth, stability, defense, or combination
Term
What are short-range planning that concentrates on the formulation of functional plans and are short range for example: production schedules and day-to-day plans?
Definition
Operations or tactical planning
Term
What are the 3 Levels of strategies? p. 158
Definition
Corporate, Business, Functional
Term
What are the 3 major phases of strategic management process?
Definition
1) Formulating the strategic plan
2) implementing the strategic plan
3) continuously evaluating and updating the strategic plan
Term
What are the 3 major phases of strategic management? FIE
Definition
(1) formulating
(2)implementing
(3)evaluating
Term
What are the 4 organizational objectives that organizations fall into to:
Definition
PESS
(1) Profit oriented
(2) Employee needs and well-being
(3) service to customers
(4) social responsibility
Term
What are the 4 other ways to classify objectives.
Definition
The 4 other classification of objectives.
(1) Primary-Proffit
(2) Secondary-departmental objectives
(3) individual-employees
(4)societal-local, nat'l, global community
Term
What are the 5 forces in Five Forces Model of Competition?
Definition
(1) suppliers
(2) buyers
(3) competitive rivalry among firms currently in the industry
(4) product or service substitutes
(5) potential entrants into the industry
Term
What are the statements outlining what the organization is trying to achieve and give the organization and its members direction and purpose? They can be long, intermediate, or short range in nature.
Definition
objectives
Term
What are these 10 areas used for by organizations?
1) profitability
2) markets
3) productivity
4) product
5) financial resources
6) physical facilities
7) research and innovation
8) organization structure
9) Human resources
10) social responsibilities
Definition
These areas are used for establishing objectives in most organizations.
Term
What consists of everything outside the organization, specifically those that have an impact on the organization?
Definition
external environment
Term
What defines the basic purpose or purposes of the organization and usually includes a description of the organization's basic products and/or services and a definition of its markets and /or sources of revenue. It is actually the broadest and highest level of objectives. It is from this that all long-range and short-range objectives are derived.
Definition
Mission
Term
What do you call it when a written, documented plan is developed through an identifiable process?
Definition
formal planning
Term
What does SMART stand for?
Definition
Specific, Measurable, Achievable, Relevant, Time-based
Term
What does SWOT stand for?
Definition
An organization's Strengths, Weaknesses, Opportunities, and Threats
Term
What factors need to be assessed and dealt with as part of the implementation process of a strategic plan?
Definition
strategic history, existing structures, policies, and systems
Term
What is SMART criteria used for?
Definition
helpful guidelines for stating and writing objectives.
Term
What is a disctinct business that has its own set of competitors and can be managed independently of other businesses within the organization?
Definition
SBU Strategic Business Unit
Term
What is a philosphy based on converting organizational objectives into personal objectives and is based on the belief that establishing personal objectives elicits employee commitment?
Definition
Management by Objectives MBO
Term
What is an analysis technique for evaluating an organization's internal strengths and weaknesses and its external opportunities and threats?
Definition
SwOT analysis
Term
What is one type of business strategy designed to produce and deliver the product or service for a lower cost than the competition and is usually attained through a combination of experience and efficiency?
Definition
Overall cost leadership
Term
What is one type of business strategy that aims to make the product or service unique in its category in an attempt to gain the brand loyalty of customers?
Definition
Differentiation
Term
What is one type of business strategy where businesses focus on a narrow market segment? example: tall men's clothing store
Definition
Focus
Term
What is the 3rd phase of strategic management in which the implemented strategic plan is monitored, evaluated, and updated?
Definition
Evaluation phase
Term
What is the first phase of strategic management called in which the initial strategic plan is developed?
Definition
formulation phase
Term
What is the major advantage of using SWOT analysis?
Definition
SWOT analysis provides a general overview of the organization's strategic situation.
Term
What is the process of deciding which objectives to pursue during a future time period and what to do to achieve those objectives?
Definition
Planning
Term
What is the process of determining the long-run direction and performance of an organization by ensuring careful formulation, proper implementation, and continuous evaluation of plans and strategies?
Definition
Strategic Management
Term
What is the second phase in strategic management in which the strategic plan is put into effect?
Definition
Implementation phase
Term
What is the second primary level of strategy formulation which is sometimes called competitive strategies?
Definition
Business strategies
Term
What kind of planning covers a relatively long period, affects many parts of the organization, and includes the formulation of objectives and the selection of the means for attaining those objectives?
Definition
strategic planning
Term
What kind of planning is short range and concentrates on the formulation of functional strategies?
Definition
operational or tactical planning
Term
What kind of plans originate from the functional areas of an organization, such as production, marketing, finance, and personnel?
Definition
functional plans
Term
What kind of strategies are used when the organization tries to expand in terms of sales, product line, number of employees, or similar measures?
Definition
Growth strategies
Term
What kind of strategy focus on how to compete in a given business and is narrower in scope than a corporate strategy and generally applies to a single business unit? Most of these types of strategies can be classified as overall cost leadership, differentiation, or focus.
Definition
Business strategies
Term
What kind of strategy is it when a company moves into areas it previously served either as a supplier to or as a customer for its current products or services? Example: Budweiser making its own beer cans
Definition
Vertical integration
Term
What kinds of business strategies focus on how to compete in a given business or industry? Provide examples
Definition
Business strategies (overall cost leadership, differentiation, and focus)
Term
What kinds of strategies are used when the organization is satisfied with its present course (follows the status quo)?
Definition
Stability strategies
Term
What kinds of strategies deal with the activities of the different functional areas of business?
Definition
Functional strategies
Term
What outlines the basic steps management must take to reach an objective or a set of objectives?
Definition
Strategy
Term
What period of time do long-range plans generally cover?
Definition
can span from 3-5 years with some as long as 20
Term
What period of time do short-range plans generally cover?
Definition
up to one year
Term
What plans address the what-ifs of the manager's job? This type of planning is most needed in rapidly changing environments.
Definition
Contingency plans
Term
What requires specific and definite actions to be taken or not to be taken in a given situation and unlike procedures, do not have to specify sequence and permit NO flexibility or deviation?
Definition
Rules
Term
What strategies address what business an organization will be in and what resources will be allocated among those businesses?
Definition
Corporate strategies
Term
What strategy is used when a company wants or needs to reduce its operations or used to reverse a negative trend or to overcome a crisis or problem?
Definition
Defensive or retrenchment strategies
Term
What type of planning is analogous to top-level, long-range planning?
Definition
strategic planing
Term
When Coca-cola divested its Columbia Picture division while at the same time expanding its soft drink and orange juice businesses it was using what kind of strategy?
Definition
Combination strategies
Term
Which major phase of strategic management deals with:
Identifying the mission
Identifying the past and present strategies
-Diagnosing the organization's past and present performance
-Setting objectives for the company's operation
Definition
Formulation stage of strategic management
Term
Which strategies are used when an organization simultaneously employs different strategies for different parts of the company?
Definition
Combination strategies
Term
Which type of plans cover the time span between short-range and long-range plans and generally cover from 1-3 or 1-5 years and are generally derived from long-range plans?
Definition
Intermediate plans
Term
Who developed the Five Forces Model of Competition?
Definition
Michael Porter
Term
corporate strategies are sometimes called what ___ because they are established at the highest level and involve a long-range time horizon.
Definition
grand strategies
Term
what are some examples of growth strategies?
Definition
concentration of current businesses
vertical integration
diversification
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