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MKT Chapter 6
Business to Business Marketing
36
Marketing
Undergraduate 2
02/22/2013

Additional Marketing Flashcards

 


 

Cards

Term

The superbowl and marketing

What is advertising?

Definition

-Promotion

-Advertising is one form of communication

-Paid -Identifiable source 

-Delivered through media

-Persuade receiver to act 

Term
Why advertise in the super bowl
Definition

-Cost relative to other opportunities

-Interest in advertisements

-Positive brand association

-PR 

Term

Benefits for the television network

 

Definition

-Advertising revenue

-Free ad spots 

- PR/Branding

-Post-super bowl show

-Future advertising opportunities

-Cross-promotion 

 

Term
Risk of super bowl advertising
Definition

-Negative PR

-Wasted resources 

-No longer part of overall marketing strategy, yet expected to be there 

Term
2013 strategies
Definition

-Social chit chat/teasers

-Ads go long

-Branding

-Contests/ interactive voting

-Magic of magic

-Sex with a twist 

Term
Business to business marketing (B2B)
Definition
Sprint is great at this
Term
Business products
Definition

-The key is intended use 

-Are used to manufacture other products

-Became part of another product

-Aid the normal operations of an organizations

-Are acquired for resale without change in form 

 

Term
NAICS
Definition

-Provides a common industry classification system

-Valuable tool for marketers in analyzing, segmenting, and targeting markets. 

-Data can be used to determine:

Number, size, and geographic dispersion of firms

Market potential/ market share estimates

Sales forecasts 

Term

B2B markets 

 

Definition

1. Manufacturers or producers

2. Reseller (wholesaler)

3. Institutions 

4. Governments 

Term
Manufacturers or Producers
Definition

-To make products they sell to others, manufacturers and producers buy raw materials, components, and parts that allow them to manufacture their own goods. 

-Buy raw materials, components, or parts

-Manufacture their own goods 

 

Term
Reseller (wholesaler)
Definition

Resellers are marketing intermediaries that resell manufactured products without significantly altering their form. 

-Manufacturer--> Reseller--> Retailer

Term
Institutions
Definition
- schools, museums,hospitals, and religious organizations
Term
Governments
Definition

-US government spends $2.1 trillion procuring goods

-State and local governments also make significant purchases

-Firms specialize in selling to government 

Term
B2B Buying process
Definition

1. Need recognition

2. Product specification

3. RFP process 

4. Proposal analysis and supplier selection

5. Order specification

6. Vendor analysis (vendor/performance assessment using metrics

Term
Need recogition
Definition

-Can be generated internally or externally

-Sources for recognizing new needs:

-Suppliers -salespeople -competitors 

Term
Product specifications
Definition

-Used by suppliers to develop proposals 

-can be done collaboratively with suppliers 

 

Term
RFP process
Definition
Request for proposals is a common process through which organizations invite alternative vendors or suppliers to bid on supplying their required components or specifications. The purchasing company may simply post its RFP needs on its website, or work through various B2B web portals or contact potential suppliers directly.
Term

Proposal analysis, vendor negotiation and selection

 

Definition

-Often several vendors are negotiating against each other

-Considerations other than price play a role in final selection 

Term
Order specification
Definition

-Firms place the order

-The exact detials of the purchase are specified

-All terms are detailed including payment 

Term
Vendor analysis
Definition
- Evaluation of vendors performance
Term
Relationship Marketing
Definition

-Loyal customers are more profitable than price-sensitive customers with little brand loyalty 

-Long-term relationships build competitive advantage. 

Term
Factors affecting the buying process
Definition

-Buying situation

-Organization culture

-The buying center 

Term
The buying center
Definition

1.initiator

2.influencer

3.decider

4.gatekeeper

5.user

6.buyer 

Term

Initiator

 

Definition
person who initiates the purchase
Term
Influencer
Definition
Someone who has an opinion that can influence decisions
Term
Decider
Definition
Person who actually makes the decision
Term
Gatekeeper
Definition
Middle man "they'll call you back"
Term
User
Definition
No influence in purchase decisions
Term
Buyer
Definition
Write check, paperwork, purchase order. Alot of times decider and buyer is the same person
Term
Organizational Buying culture
Definition

Democratic- majority rules

Autocratic- one person rules

Consultative- one leader but listens to people, then decides

Consensus- All ten people must agree on purchase 

Term
Buying situations
Definition

New buy

Straight rebuy

Modified rebuy 

Term
New buy
Definition

-purchasing for the first time

-Likely to be quite involved because the buyer or buying organization does not have any experience iwth the item

-The buying center will probably use all six steps in the buying process 

Term
Modified Rebuy
Definition

-Purchasing a similar product but changing specifications such as desired price, quality level, customer service level, options, and so forth 

-Current vendors have an advantage

Term
Straight Rebuy
Definition

-Buying additional units or products that have been previously purchased 

-Most B2B purchases fall into this category

EXAMPLE: calendars 

Term
Strategic Alliances
Definition

-Licensing or distribution agreements

-Joint ventures

-Research and development consortia

-Paternerships

-Alliances suceed with commitment and trust

Term
Internet and Business Marketing: Measuring Online Success
Definition

-Stickiness: A measure of a web site's effectiveness, calculated by multiplying the frequency of visits times the duration of a visit times the # of pages viewed during each visit. 

Frequency x Duration x Site research 

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