Term
For licensees who wish to use pictures in advertising, which of the following statements regarding photo editing is TRUE?
1) Changing the physical characteristics of the property with photo editing is acceptable.
2) Editing photos in any way is not acceptable.
3) Removing power lines with photo editing is acceptable.
4) Removing a parked car in the driveway with photo editing is acceptable. |
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Definition
Answer: 4
While editing out such items as a garbage can or an automobile parked in a driveway would be acceptable, removing nearby power lines or changing the physical characteristic of a property such that it results in a misrepresentation would not be acceptable. |
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Term
You have decided that your real estate office should have a presence on the web. Which type of computer language would you use to create a home page for your office?
1) Uniform Resource Locator (URL)
2) Hypertext Transfer Protocol (HTTP)
3) What You See Is What You Get (WYSIWYG)
4) Hyper-Text Markup Language (HTML) |
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Definition
Answer: 4
The common computer language used to create webpages is HTML. Uniform Resource Locator (URL) is an address of a website, Hypertext Transfer Protocol (HTTP)is the set of rules for exchanging files on the World Wide Web and What You See Is What You Get (WYSIWYG) is common in word processing software. |
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Term
For a trading services representative, which of the following levels of service should be examined when choosing an ISP?
1) Maintenance offered for interlinking webpages.
2) Webpage hosting capabilities.
3) The aesthetic upkeep of the representative's webpage.
3) All of the above. |
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Definition
Answer: 2
The contents and the functions of a web page are not the responsibility of the ISP, but are the concern of the real estate salesperson. An ISP provides access to the Internet and the service of hosting a web page that their customers have constructed. They do not maintain the aesthetic appeal or the interlinking of the web pages of their clients' sites. |
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Term
A handheld device that integrates mobile phone functions with personal information management capabilities in the same device is best known as:
1) an all-in-one phone.
2) a multi-function phone.
3) a smartphone.
4) an Integrated Services Digital Network phone. |
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Definition
Answer: 3
A smartphone is generally considered to be any handheld device that integrates mobile phone functions with personal information management capabilities in the same device. A key feature of a smartphone is the ability to add/install additional applications to the handheld device. |
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Term
Social Networking is the activity that:
1) spreads a destructive code onto your computer without your knowledge.
2) focuses on building online communities for those who have common interests.
3) regulates the way public and private organizations can collect, use, keep secure and disclose personal information.
4) sends mass-distributed and unsolicited email. |
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Definition
Answer: 2
Social networking is the activity that focuses on building online communities for those who have common interests and share in the same activities or desire to learn about the activities of others. |
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Term
You have decided to invest in client relationship management software for your business. Which of the following should NOT be a main consideration when selecting the software?
1) Amount of customization needed.
2) The learning curve involved with the new program.
3) The latest technology.
4) The functionality of the software. |
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Definition
Answer: 3
The latest technology should not be a primary concern when selecting software because there may be an older program better suited for your specific business. Newer technology may not be well tailored for your specific business functions. |
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Term
Which of the following statements is FALSE?
1) Peer-to-peer architecture is a type of network in which each workstation has equivalent capabilities and responsibilities.
2) Most scanners are equipped with optical character recognition software that can convert complete text documents into characters.
3) A modem is a device that enables a computer to send and receive data over telephone lines or cable.
4) Auto responders are programs on the internet that search documents for specified key words and return a list of documents that contain the key words. |
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Definition
Answer: 4
Options 1,2, and 3 are true. An auto responder is an email utility that creates an automatic replay if you are unable to manually answer an incoming email message. |
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Term
Your friend, Ralph Furry, has recently set up a real estate office and has asked your advice on computerization. Before Ralph buys computers for his office what step would you recommend he take first?
1) Make an action plan.
2) Train and educate his employees.
3) Find some to provide him with service and support.
4) Establish his office needs. |
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Definition
Answer: 4
Before Ralph buys computers for his office, his first step should be to establish his office needs. |
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Term
Which one of the following statements regarding digital signatures is TRUE?
1) Digital signatures are used to authenticate the individual sending the message so as to ensure the integrity of the data.
2) Digital signatures are codes recorded on to a CD to ensure copy protection and discourage multiple users.
3) Digital signatures are codes built into modems which notify receivers of where a message is coming from.
4) Digital signatures are tags in HTML that tell search engines information about your webpage. |
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Definition
Answer: 1
A digital signature is a code, which is attached to an electronically transmitted message that, acting like an 'electronic seal', uniquely identifies the sender. Like a written signature, the purpose of a digital signature is to authenticate or guarantee that the individual sending the message really is who he or she claims to be and to ensure the integrity of the data (that is, it has not been altered in any way). |
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Term
Your office manager has just asked you to give a sample sales presentation at the next office meeting. You have decided to use presentation software to create a slide presentation. Which of the following are general guidelines for slide presentations?
A) Use 8"x8" format as a guide; no more than 8 words per bullet point and no more than 8 bullet points per slide.
B) Each slide should start with a salutation.
c) There is no need to speak during the presentation since all of the information should be on the slides.
D. Put as much information on each slide as possible.
1) Only A and C.
2) Only C and D.
3) Only A,B and C.
4) None of the above. |
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Definition
Answer: 4
In order to emphasize a presentation software, you should use the '6x6' format as a guide; no more than six words per point and no more than six lines per slide. Too much information on a slide is in effective. Slides should complement the presentation, not be a reiteration of what is said. Each slide does not need to start with a salutation. |
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Term
Which of the following has the greatest storage capacity?
1) External Hard Disk Drive.
2) Blue Ray Disc.
3) Flash Drive.
4) Compact Disc-Recordable (CD-R). |
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Definition
Answer: 1
From the options given, the external hard disk drive has the greatest storage capacity. |
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Term
Which of the following is NOT an example of hardware?
1) monitors.
2) shareware.
3) printers.
4) central processing unit. |
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Definition
Answer: 2
Shareware is not an example of hardware. Shareware is software distributed free of charge by the publisher. Typically, a user tries the software for a period of time, and if satisfied, pays the software publisher to continue using the software. |
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Term
Which of the following statements regarding copyrights is FALSE?
1) The "fair dealing" rule allows one to quote a minor portion of an expression for any purpose.
2) All original works are protected by copyright.
3) Paying for software means that it is licensed to the user, not owned by the user.
4) Copyright law does not protect ideas or facts. |
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Definition
Answer: 1
The "fair dealing" rule only allows you to use an insignificant portion of a phrase for research, criticism, or private study. This rule does not apply to those who use the phrase for commercial gain. |
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Term
Email can be an important tool for your real estate business if used properly. Which of the following should you follow when using email?
1) Reread your message and read it out loud before you send it.
2) Make sure you use proper grammar and spelling.
3) Check your email regularly and answer any email quickly.
4) All of the above. |
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Definition
Answer: 4
All of the statements provide good suggestions which should be followed when using e-mail. |
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Term
You would like to register an internet domain name for your real estate office. Which of the following top-level domains would be most appropriate?
1) .com
2) .edu
3) .org
4) .gov |
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Definition
Answer: 1
The top-level domain that would be most appropriate for a real estate office would be the .com domain. .edu is used for education, .org is non-profit organizations and .gov is for government organizations. |
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Term
Danny Sedin, who runs a real estate office, is thinking of buying some software for his computer. He has given you his shopping list to check over for him. Which of the following should not be on his software list?
1) Virus Protection Software.
2) Spreadsheet Software.
3) Digital Signature Software.
4) Client Management Software. |
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Definition
Answer: 3
Virus protection, spreadsheet and client management software should all be on Danny's software shopping list. A digital signature is a code which is attached to an electronically transmitted message that, acting like an "electronic seal" uniquely identifies the sender. It should not be on his software shopping list. |
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Term
In a real estate office which of the following would not be a beneficial use of spreadsheet software?
1) Budgeting.
2) Creating HTML documents.
3) Tracking office productivity.
4) Tracking market activity. |
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Definition
Answer: 2
Spreadsheets would be beneficial for budgeting, tracking office productivity and tracking market activity. Spreadsheet software would not be appropriate for creating HTML documents. |
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Term
The MLS is an important program for a real estate office. Which of the following best describes the MLS?
1) A software program that gives users access to clip art, feature sheets and marketing mailers.
2) A site that pulls together information in real estate and real estate related topics with a focus on real estate listings.
3) A software program that allows the user to create written documents.
4) A site that is used to register domain names for real estate offices. |
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Definition
Answer: 2
The MLS is a site used by real estate people to provide information about listings and other real estate related information. |
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Term
Which of the following statements regarding technology is TRUE?
1) Firewalls only require hardware to function.
2) An RSS feed is a credit card sized chip that is necessary for high speed internet access.
3) The least common type of network security is the use of passwords.
4) Freeware is copyrighted software given away for free by the author. |
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Definition
Answer: 4
Freeware is copyrighted software given away for free by the author. Although it is free, the author retains copyright, which means that you cannot do anything with it that is not expressly allowed by the author. Usually, the author allow people to use the software, but not sell it. |
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Term
In order to advertise to a wider audience, you have decided to create your own website. However, since you are embarking on website design for the first time, you made sure that you read the Real Estate Council of BC's Guidelines for Advertising and the internet. Which of the following are general guidelines that you should follow?
A) Licensees should not advertise other licensee's listings directly on their own website without permission from the listing brokerage, and if this permission is given, should not alter any of the listing information without approval of the listing brokerage.
B) Licensees must not give the impression that they are licensed in a province or state where they are not.
C) Listing information should be kept current and accurate and licenses must ensure that when listings have expired, they are immediately removed from the website.
D) The domain name registered for the website should not contain any trademark that the licensee has not been authorized to use, such as MLS.
1) Only A and B.
2) Only B,C and D.
3) Only A,C and D.
4) All of the above. |
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Definition
Answer: 4
All of the statements provide good suggestions which should be followed when you are embarking on website design for the first time. |
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