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Chapter 6 Course Packet: Logistics
Chapter 2 Logistics
21
Business
Undergraduate 1
12/14/2011

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Term
Inventory Availability
Definition
having inventory to consistently meet customer material or product requirements.
Term
Operational Performance
Definition
the time required to deliver a customer's order
Term
Service Reliability
Definition
the quality attributes of logistics, accurate measurement of availability and operational performance.
Term
Order Processing
Definition
The processing of orders from the customers to the shipping.
Term
Inventory
Definition
The objective of an inventory strategy is to achieve desired customer service with the mini- mum inventory commitment
Term
Total System Costs
Definition
N/A
Term
Customer Accommodation
Definition
the movement of finished products to customers
Term
Manufacturing Support
Definition
involves scheduling movement requirements that are under the control of the manufacturing enterprise
Term
Procurement
Definition
concerned with purchasing and arranging inbound movement of materials, parts, and/or finished inventory from suppliers into manufacturing or assem- bly plants, warehouses, or retail stores
Term
Responsiveness
Definition
A firm’s ability to satisfy customer requirements in a timely manner
Term
Variance Reduction
Definition
the elimination of system disruptions, is one basic objective of integrated logistics management
Term
Inventory Reduction
Definition
an integrated logistics system must control asset commitment and turn velocity. Asset commitment is the financial value of deployed inventory. Turn velocity reflects the rate at which inventory is replenished over time. High turn rates, coupled with desired inventory availability, mean assets devoted to inventory are being efficiently and effectively utilized; that is, overall assets committed to support an integrated operation are minimized.
Term
Total Quality Management
Definition
is a major initiative throughout most facets of industry. If a product becomes defective or if service promises are not kept, little if any value can be added by the logistics process.
Term
Life Cycle Support
Definition
support involving after the product is sold.
Term
Cradle-to-cradle logistics
Definition
products are designed and manufactured from sustainable, and if possible fully combustible materials which can be returned to the technical and biological hemispheres after the product has reached its end of life.
Term
Echeloned Structure
Definition
means that the flow of products typically proceeds through a common arrangement of firms and facilities as it moves from origin to final destination
Term
Integrated Service Provider
Definition
is similar to consolidation for transportation purposes discussed in the previous section of this chapter. However, as a form of flexible logistics, specialists are used to avoid storage and handling of slow-moving products through the mainstream of the echeloned logistics structure. Such service providers can also provide important value-added services. For example, Smurfit-Stone builds in-store point-of-sale displays for direct store delivery.
Term
Performance Cycle
Definition
represents the elements of work necessary to complete the logis- tics related to customer accommodation, manufacturing, or procurement.
Term
Safety Stock
Definition
exists to protect against variance in demand or operational lead time.
Term
Effective
Definition
To the extent that operational requirements are satisfied, the combined logistical performance cycle structure of the supply chain is
Term
Efficient
Definition
is a measure of resource expenditure necessary to achieve such logistical effectiveness.
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