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Chapter 5-6
Chapter 5-6
24
Management
Graduate
09/01/2013

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Term
CH5
Job Design
Definition
the process of assigning tasks to a job, including the interdependency of those tasks with other jobs
Term
Job Specialization
Definition
the result of division of labor in which each job includes a subset of the tasks required to complete the product or service
Term
Scientific Mgmt
Definition
systematically partitioning work into its smallest elements & standardizing tasks to achieve maximum efficiency
Term
Job Characteristics Model
Definition
a job design model that relates the motivational properties of jobs to specific personal & org consequences of those properties
Term
Skill Variety
Definition
the extent to which EE's must use different skills & talents to perform tasks within their job
Term
Task Identity
Definition
the degree to which a job requires completion of a whole or an identifiable piece of work
Term
Task Significance
Definition
the degree to which the job has a substantial impact on the org and/or larger society
Term
5 Core job characteristics
STTAF
Definition
-Skill variety
-Task identity
-Task significance
-Autonomy
-Feedback from job
Term
Job Enrichment
Definition
occurs when EE's are given more responsibility for scheduling, coordinating & planning their own work
Term
Empowerment
Four dimensions of:CIMS
Definition
a PSYCHOLOGICAL concept with four dimensions in which people experience more Self-determination, Meaning, Competence & Impact regarding their role in the org
Term
CH 6
Decision Making
Definition
a conscious process of making choices among alternatives with the intention of moving toward some desired state of affairs
Term
Rational Choice Paradigm
Definition
a deeply held perspective of decision making that people should-and typically do-make decisions based on pure logic & rationality
Term
Bounded Rationality
Definition
processing ltd and imperfect information and satisfying rather than maximizing when choosing between alternatives
Term
Implicit Favorite
Definition
a preferred alternative that the decision maker uses repeatedly as a comparison
Term
Satisficing
Definition
selecting a solution that is satisfactory or "good enough" rather than optimal or "the best"
Term
Intuition
Definition
the ability to know when a problem or opportunity exists and to select the best course of action w/o conscious reasoning
Term
Scenario Planning
Definition
a systematic process of thinking about alternative futures and what the org should do to anticipate and react to those environments
Term
Escalation of commitments
Definition
the tendency to repeat an apparently bad decision or allocate more resources to a failing course of action
Term
Prospect Theory
Definition
an affect in which losing a particular amount is more disliked than gaining the same amount
Term
EE involvement in Decision Making-Why are folks led deeper into failing projects?
Definition
-Self justification
-Prospect theory effect
-Perceptual blinders
-Closing costs
Term
Four main contingencies of EE involvement
Definition
-Decision structure
-Source of decision knowledge
-Decision commitment
-Risk of conflict
Term
Creativity ideas contribute to org.
Four stages of creativity
Definition
-Preparation
-Incubation
-Insight
-Verification
Term
Factors influencing creativity
Definition
-Individual differences
-Work environmnent
Term
Activities encourage creativity
Definition
-Redefining the problem
-Free-thinking activities
-Crosspollination
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