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the process of assigning tasks to a job, including the interdependency of those tasks with other jobs |
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the result of division of labor in which each job includes a subset of the tasks required to complete the product or service |
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systematically partitioning work into its smallest elements & standardizing tasks to achieve maximum efficiency |
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Job Characteristics Model |
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a job design model that relates the motivational properties of jobs to specific personal & org consequences of those properties |
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the extent to which EE's must use different skills & talents to perform tasks within their job |
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the degree to which a job requires completion of a whole or an identifiable piece of work |
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the degree to which the job has a substantial impact on the org and/or larger society |
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5 Core job characteristics STTAF |
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-Skill variety -Task identity -Task significance -Autonomy -Feedback from job |
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occurs when EE's are given more responsibility for scheduling, coordinating & planning their own work |
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Empowerment Four dimensions of:CIMS |
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a PSYCHOLOGICAL concept with four dimensions in which people experience more Self-determination, Meaning, Competence & Impact regarding their role in the org |
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a conscious process of making choices among alternatives with the intention of moving toward some desired state of affairs |
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a deeply held perspective of decision making that people should-and typically do-make decisions based on pure logic & rationality |
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processing ltd and imperfect information and satisfying rather than maximizing when choosing between alternatives |
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a preferred alternative that the decision maker uses repeatedly as a comparison |
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selecting a solution that is satisfactory or "good enough" rather than optimal or "the best" |
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the ability to know when a problem or opportunity exists and to select the best course of action w/o conscious reasoning |
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a systematic process of thinking about alternative futures and what the org should do to anticipate and react to those environments |
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Escalation of commitments |
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the tendency to repeat an apparently bad decision or allocate more resources to a failing course of action |
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an affect in which losing a particular amount is more disliked than gaining the same amount |
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EE involvement in Decision Making-Why are folks led deeper into failing projects? |
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-Self justification -Prospect theory effect -Perceptual blinders -Closing costs |
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Four main contingencies of EE involvement |
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-Decision structure -Source of decision knowledge -Decision commitment -Risk of conflict |
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Creativity ideas contribute to org. Four stages of creativity |
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-Preparation -Incubation -Insight -Verification |
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Factors influencing creativity |
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-Individual differences -Work environmnent |
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Activities encourage creativity |
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-Redefining the problem -Free-thinking activities -Crosspollination |
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