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the process of setting objectives and determining how to accomplish them. |
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specific results that one wishes to achieve |
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1. Planning 2. Organizing 3. Leading 4. Controlling |
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Performance targets that we have to work extra hard and stretch to reach. |
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a statement of intended means for accomplishing objectives. |
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1. Action Oriented 2. Priority Oriented 3. Advantage Oriented 4. Change Oriented |
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Keeping a results-driven sense of direction |
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Making sure the most important things get first attention. |
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Ensuring that all resources are used to the best advantage. |
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anticipating problems and opportunities so they can be best dealt with |
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lower level objectives to help achieve higher level ones. |
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identifies long-term directions for the organization. |
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Steps in the Planning Process and its action implications |
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Step 1: Define Objectives. Step 2: Determine Current Status vis-a-vis objectives. Step 3: Develop premises regarding future conditions Step 4: Make a Plan Step 5: Implement the plan and evaluation results. |
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usually cover only a year or less. |
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usually cover three years or more. |
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Clarifies the purpose of the organization and expresses what it hopes to be in the future. |
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Tactical Plan (or Operational Plan) |
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a plan that sets out ways to implement the strategic plan. |
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a plan that identifies how different parts of an enterprise will contribute to accomplishing strategic plans. |
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Such functional plans include the following: |
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1. Production Plans 2. Financial Plans 3. Facilities Plans 4. Marketing Plans 5. Human Resource Plans |
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deal with the methods and technology needed by people in their work. |
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deal with money required to support various operations |
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deal with facilities and work layouts |
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deal with the requirements of selling and distributing goods. |
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deal with the recruitment, selection, and placement of people into various jobs. |
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a standing plan that communicates broad guidelines for decision and action. |
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Rules that precisely describes actions to take in specific situations. |
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A plan that commits resources to projects or activities |
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1. Financial Budget 2. Operating Budget 3. Non-Monetary Budget 4. Fixed Budget 5. Flexible Budget |
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project cash flows and expenditures. |
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Plot anticipated sales or revenues against expenses. |
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allocate resources such as labor, equipment, and space. |
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allocates a fixed amount of resources for a specific purpose, such as $50,000 for equipment purchases in a given year. |
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allows resources to vary in proportion with various levels of activity, such as monies to hire temporary workers when work loads exceed a certain level. |
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allocates resources as if each budget was brand new. |
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attempts to predict the future. |
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uses expert opinions to predict the future |
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uses mathematical models and statistical analysis of historical data and surveys. |
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identifies alternative courses of action to take when things go wrong. |
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identifies alternative future scenarios and makes plans to deal with each. |
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using external comparisons to gain insights to planning |
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methods that lead to superior performance. |
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includes the persons who will be affected by plans and/or who will be asked to implement them. |
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1. Specific - clear targets to be accomplished 2. Timely - linked to specific due dates 3. Measurable - described so results can be measured 4. Challenging - Include a stretch factor that moves towards real gains 5. Attainable - although challenging, realistic and possible to achieve. |
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