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Chapter 4 Key Terms
IT and Info Systems Terms to Know for BSEN 291 Midterm
22
Business
Undergraduate 1
02/09/2013

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Term
Local Area Network (LAN)
Definition
Network that connects computers at one site.
Term
Chief Information Officer
Definition
An executive responsible for managing all information resources and processes in an organization
Term
Information System (IS)
Definition
The hardware, software, people, data, etc. that provide information about a firm's operations.
Term
Wide Area Network (WAN)
Definition
Network that connects computers at different sites via phone lines, satellites, etc.
Term
Knowledge Management
Definition
Process of researching, gathering, organizing, and sharing a firm's collective knowledge to improve productivity, foster innovation, and gain competitive advantage
Term
Database
Definition
An electronic filing system that collects and organizes data.
Term
Online Processing
Definition
Processing and Updating databases as information becomes available.
Term
Data Warehouse
Definition
Combines multiple databases into one to help managers make better decisions.
Term
Batch Processing
Definition
Processing and updating databases at certain time intervals.
Term
Data Mart
Definition
A part of a data warehouse that deals with a specific area of information, organized for quick analysis.
Term
Enterprise Portal
Definition
Customizable internal website that provides proprietary corporate information to a specified user group.
Term
Management Information System
Definition
The methods and equipment that provide information about a firm's operations.
Term
Information Technology (IT)
Definition
The equipment and techniques used to manage and process information.
Term
Office Automation System
Definition
Information system that uses IT tools to improve communications within a firm.
Term
Application Service Provider
Definition
A company that buys and maintains software on its servers and distributes it.
Term
Decision Support System
Definition
Management support system that helps managers make decisions using interactive computer models that describe real-world processes.
Term
Transaction Processing System
Definition
Information system that handles that daily business operations of a firm.
Term
Management Support System
Definition
Information system that uses the internal master database to perform high-level analyses that help managers make better decisions.
Term
Expert System
Definition
A management support system that gives managers advice (computer does reasoning to solve problems)
Term
Executive Information System
Definition
A management support system that is customised for an individual executive.
Term
Intranet
Definition
An internal, corporate-wide area network that connects computers in many different locations.
Term
Virtual Private Network (VPN)
Definition
private corporate network connected over a public network. Uses strong security measures to allow only authorized users.
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