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Chapter 4
Logistics and Operations of Supply Chain Management Ch 4
67
Business
Graduate
01/01/2015

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Term
ERP:
Definition
Is composed of a set of processes, methods, and techniques for effective planning and control of all resources needed to take, make ,ship and account for customer orders in a manufacturing, distribution, or service company.
Term
Cumulative Fill Rate:
Definition
Is the probability that several different componenets will be available simultaneously on demand.
Term
MRP 2 Concept
Definition
Encompasses a set of processes, methods and techniques for effective planning of all resources of a manufacturing company.
Term
Three Level Planning Hierarchy
Definition
Long Term Planning:
Takes place several months to a year prior. The aim is to forecast the total demand for products and processes that will be placed on the enterprise or on the supply chain from the outside.

Medium Term:
Concerns the months or weeks to come. Its purpose is to forecast demand more precisely along the time axis. Further precision tuning of previous agreements.

Short Term Planning and Control
Concerns the actual servicing of orders. It represents the short-term temporal horizon – days or weeks during which the physical logistics take place. Control takes the form of coordination performed by all persons involved.
Term
Rough-Cut Planning:
Definition
Refers to rough-cut business objects
Term
Detailed Objects planning
Definition
refers to detailed business objects.
Term
Data Management:
Definition
Ensures that the necessary data on all objects is available at all times in a detailed and up-to-date form.
Term
Bid Processing:
Definition
Handles a customer request for quotations and determined delivery.
Term
Customer Blanket Order:
Definition
Determines the scope of delivery. It can then be describes by rough-cut business objects or through product families or rough-cut work centers. In that case, the order due date is defined only as a time period.
Term
Demand Forecasting:
Definition
Estimates future demand.
Term
Sales and Operations Planning:
Definition
Brings together all the plans for the businsses in one integrated set of plans. Performed at least once per month.
Term
Resource Requirements Planning RRP :
Definition
Calculates the componenets requirements and the capacity requirements based on production plan and product structures. The output of the RRP included a procurement plan for componenets.
Term
Master Scheduling:
Definition
Is establishing a plan to produce specific products or provide specific services within a specific time period.
Term
Detailed RRP :
Definition
Calculates detailed material and componenets requirements and detailed capacity requirements, divided up along the time axis and works out order proposals for R&D, production and procurement for covering these requirmments. This is usually based on the master production schedule and through analytical explosion of detailed product structures
Term
Order Proposal or Planned Order
Definition
Sets the goods to be produced or procured, the order quantity, the latest completion date and the earliest start date.
Term
Order Configuration :
Definition
Handles an order proposal from medium term planning or an order from an external or internal customer. It determines delivery.
Term
Detailed RRP
Calculates:
Definition
a) for unplanned order, the detailed material and components requirements and the detailed capacity requirements, divided up along the time axis, required for the fulfillement of an unplanned order.
b) for a planned order, the availability of ressources, by double-checking that materials and componenets requirements and the requirements for internal or external capacities are covered.
Term
Order Release
Definition
Is the decision to execute order proposals or orders originating from higher level logistics. It poduces all administrative documents required for the order confirmation, execution and communication with suppliers.
Term
Release order:
Definition
Is a production or procurement order with ongoing production or procurement.
Term
Order Coordination
Definition
Coordinates the order and all other connected orders in an integrated manner.
Term
Order Monitoring:
Definition
Prgress checking monitors execution of all work according to plan in terms of quantity delivery and reliability.
Term
Quality Control:
Definition
Means checking the quality of all incoming goods from production and procurement. Quality control has become an extensive process that is based upon specific quality control sheets.
Term
Resource Planning:
Definition
1) Materials Management
2) Time management and scheduling
3) Capacity management
Term
Stores Management:
Definition
Comprises the tasks involved in storing goods
Term
Inventory Managemnt:
Definition
Is the branch of business management concerned with planning and controlling inventories
Term
Invenotry Control :
Definition
Includes all activities and techniques of maintaining the desired levels of times
Term
Demand Management
Definition
Is the function of recognizing all demands for goods and services to support the marketplace.

- Bid and blanket order processing
- Demand forecasting
- Order entry and other configuration
Term
Customer order
Definition
Is a deterministic independent demand.all factors are known.
Term
Customer Bid,
Definition
Is a quotation, a statement of price, terms of sale and description of goods and services given to customer in response to a customer request for quottions.
Term
Customer Blanket Ordeer
Definition
Result of a cutomer bid. Here, the delivery quantity is often set by a long term minimum and maximum blanket order quantity for a particular period of time.
Term
Demand Forecasting
Definition
Is the process that estimates future demand.
Term
Order Service:
Definition
Encompasses order receiving, entry, configuration and confirmation of orders from customers, distributions centers and interplant operations.
Term
Sales Plan
Definition
Is a time phased statement of expected customer orders anticipated to be received for each major product family or item.
Term
Production plan:
Definition
Is the agreed-upon plan that comes from the overall level of manufacturing output planned to be produced.
Term
Procurement Plan
Definition
Similar to production plan but for the procurement of necessary products to be sold directly.
Term
Master Scheduling
Definition
The corresponding planning process at the level of the individual product
Term
Master Production Schedule (MPS):
Definition
Is ther disaggregated version of a production plan, expressed in the specific products, configurations, quantities and dates.
Term
Rough Cut Capacity Planning :
Definition
Is the process of converting the master production schedule into required capacity, that is, capacity of key ressources to produce the desired output in the particular periods.
Term
Order Backlog:
Definition
Is all the customer orders received but not yet shipped. Sometimes refered to as open customer orders.
Term
ATP – Available to promis
Definition
Is the uncommitted.. that s not yet assigned to an open customer order.. portion of a company’s inventory and planned production.
Term
Short range blanket order
Definition
is only for a set quantity. A company gradually sets due dates for parts of the order by means of an appropriate technique of execution and control of operations
Term
A delivery schedule
Definition
Is the required or agreed time or rate of actual delivery of goods. A systems supplier, for example may be requested by the company to deliver to the assembly line of an automobile manufacturer or machine builder in synchrony with production.
Term
Classification of demand according to accuracy is defined as follows:
Definition
- Deterministic demand ( downstream from OPP )
- Stochastic Demand (upstream from OPP )
Term
Classification of demand according to its relationship with other demand:
Definition
- Independent demand ( unrelated to other items )
- Dependant demand ( directly related to other items )
Term
Fill Rate:
Definition
Percentage of demand that can be satisfied through available inventory or by the current production schedule.
Term
Fill Rate:
Definition
Percentage of demand that can be satisfied through available inventory or by the current production schedule.
Term
Stockout
Definition
Is a lack of materials, componenets or finished goods needed.
Term
Cumulative Fill Rate:
Definition
Is the probability that several different componenets will be available simultaneously on demand.
Term
forecast
Definition
When blanket order quantity is defined by a maximum value and a minimum value of 0
Term
characteristic funnel effect
Definition
when the blanket order releases become more precise as we move along the time axis
Term
integrated resource management
Definition
Iterative master planning of resources:
1) Sales Plan --> 2) Inventory plan / production plan --> 3) resource requirements planning --> 4) comparison and iteration
Term
inventory plan
Definition
determines desired levels of stored end products
Term
procurement plan
Definition
plan for products to be bought for production
Term
infinite loading techniques
Definition
Used when capacity requirements can be adjusted to adapt to customer demand schedules. Useful if meeting demand is more important than achieving a certain level of capacity utilization
Term
finite loading techniques
Definition
when you do not permit overloads. Focus is on changing start and finish dates to orient production in order to use existing capacity as efficiently as possible. This is useful in short-term planning situations for planning and control
Term
materials management concepts
Definition
Avoidance of disruptions in delivery or production because of shortages / cost reduction of procurement / reduction of carrying cost
Term
backorder
Definition
unfilled customer order because inventory cannot satisfy demand
Term
60%
Definition
What would the cumulative fill rate be for 10 items each with a 95% fill rate
Term
No.. 78% cumulative fill rate
Definition
Would a 95% fill rate for each screw be good for an expensive assembly requiring 5 screws? What would the cumulative fill rate be?
Term
Stochastically... because it requires forecasts, and for that you need to use probabilities
Definition
Demand upstream from the OPP is determined how? Why?
Term
Deterministically, because you have an exact reference for what demand is.
Definition
Demand downstream from the OPP is determined how? WHy?
Term
independent demand (a final product)
Definition
when the demand for the item is unrelated to the demand for other items.
Term
dependent demand (a component of a final product)
Definition
when the demand is dependent on another item
Term
Material Requirement Planning (MRP)
Definition
used for materials management when there is deterministic demand for a product, but that product is composed of components with dependent demand
Term
Balancing load with capacity available
Definition
Objective of Capacity Management
Term
Quantitatively flexible capacity and flexibility of the order due date
Definition
When determining the proper technique for capacity management, what two features should I look at?
Term
Flexible capacity and not flexible order due date
Definition
For what level of flexibility of capacity and flexibility of order due date is kanban best suited?
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