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Chapter 4
Global Management
68
Management
Undergraduate 3
09/16/2013

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Term
Globalization
Definition
the trend of the world economy toward becoming a more interdependent system
Term
Global village
Definition
the “shrinking” of time and space as air travel and the electronic media have made it easier for the people around the globe to communicate with one another
Term
E-commerce
Definition
or electronic commerce, the buying and selling of products and services through computer networks
Term
Rosabeth Moss Kantor's events that led to a global economy (3)
Definition
1) end of communism in Eastern Europe when the Berlin Wall came down
2) when Asian countries began to open their economies to foreign investors
3) trending of government deregulating their economies
Term
Global economy
Definition
the increasing tendency of the economies of the world to interact with one another as one market instead of many national markets
Term
Positive effects of the global economy (4)
Definition
1) Medium- to longer-term benefits of globalization are positive for everybody
2) Foreign direct investment makes up 15% of the country’s GDP
3) Companies based overseas provide jobs for 10% of the US workforce
4) Interconnectedness, better and more affordable products, and better international communication
Term
Negative effects of the global economy (3)
Definition
1) Housing-and-credit investment bubble burst
2) Outsourcing seeking cheaper labor costs
3) Job instability, economic insecurity, sense of turmoil
Term
Megamergers
Definition
certain industries (i.e. oil, telecommunications, automobiles, financial services, and pharmaceuticals) aren’t suited to be local, small, or midsize, so companies in these industries are trying to become bigger and cross-border
Term
Minifirms
Definition
small companies can get started more easily because anyone can put goods or services on a website and sell worldwide and can maneuver faster which gives them an advantage in terms of time and distance over large companies
Term
Multinational corporation/enterprise
Definition
a business firm with operations in several companies (i.e. GE, ExxonMobil, AT&T, etc.)
Term
Multinational organization
Definition
a nonprofit organization with operations in several countries (i.e. World Health Organization, Red Cross, etc.)
Term
Why learn about international management? (4)
Definition
1) you may deal with foreign customers or partners
2) you may deal with foreign employees or suppliers
3) you may work for a foreign firm in the US
4) you may work for an American firm outside the US
Term
Ethnocentric managers
Definition
believer that their native country, culture, language, and behavior are superior to all others; “we know best”
Term
Parochialism
Definition
a narrow view in which people see things solely through their own perspective
Term
Polycentric managers
Definition
take the view that native managers in the foreign offices best understand native personnel and practices, and so the home office should leave them along; “they know best”
Term
Geocentric managers
Definition
accept that there are differences and similarities between home and foreign personnel and practices and that they should use whatever techniques are most effective; “what’s best is what’s effective, regardless of origin”
Term
Why companies expand internationally (5)
Definition
1) availability of supplies
2) new markets (decline domestically, but an increase overseas)
3) lower labor costs
4) access to finance capital (i.e. foreign subsidies)
5) avoidance of tariffs and import quotas
Term
How companies expand internationally (5)
Definition
1) global outsourcing
2) importing, exporting, and countertrading
3) licensing and franchising
4) joint ventures
5) wholly owned subsidaries
Term
Maquiladoras
Definition
manufacturing plants allowed to operate in Mexico with special privileges in return for employing Mexican citizens
Term
Outsourcing
Definition
using suppliers outside the company to provide goods and services
Term
Global outsourcing/offshoring
Definition
using suppliers outside the US to provide labor, goods, or services *lowest risk
Term
Importing
Definition
a company buys goods outside the country and resells them domestically
Term
Exporting
Definition
a company produces goods domestically and sells them outside the country
Term
Countertrading
Definition
bartering goods for goods
Term
Licensing
Definition
a company allows a foreign company to pay it a fee to make or distribute the first company’s product or service
Term
Franchising
Definition
a form of licensing in which a company allows a foreign company to pay it a fee and a share of the profit in return for using the first company’s brand name and package of materials and services
Term
Joint venture
Definition
forming a strategic alliance with a foreign company to share the risks and rewards of starting a new enterprise together in a foreign country *holds highest risk and investment for the organization
Term
Wholly owned subsidiary
Definition
a foreign subsidiary that is totally owned and controlled by an organization
Term
Greenfield venture
Definition
a foreign subsidiary that the owning organization has built from scratch
Term
Free trade
Definition
the movement of goods and services among nations without political or economic obstruction
Term
Barriers to international trade (3)
Definition
1) tariffs
2) import quota
3) embargo
Term
Trade protection
Definition
the use of government regulations to limit the import of goods and services to protect their domestic industries against foreign competition
Term
Tariffs
Definition
a trade barrier in the form of a customs duty, or tax, levied mainly on imports (two types: revenue or protective)
Term
Import quota
Definition
a trade barrier in the form of a limit on the numbers of product that can be imported
Term
Dumping
Definition
the practice of a foreign company’s exporting products abroad at a lower price than the price in the home market, or even below the costs of production, in order to drive down the price of the domestic product
Term
Embargo
Definition
a complete ban on the import or export of certain products
Term
Organizations promoting international trade (3)
Definition
1) WTO
2) World Bank
3) IMF
Term
World Trade Organization (WTO)
Definition
designed to monitor and enforce trade agreements
Term
World Bank
Definition
provides low-interest loans to developing nations for improving transportation, education, health, and telecommunications
Term
International Monetary Fund (IMF)
Definition
designed to assist in smoothing the flow of money between nations
Term
Major trading blocs (6)
Definition
1) NAFTA
2) EU
3) APEC
4) ASEAN
5) Mercosur
6) CAFTA-DR
Term
North American Free Trade Agreement (NAFTA)
Definition
a trading bloc consisting of the US, Canada, and Mexico
 to eliminate 99% of the tariffs and quotas among these countries
 and to allow for freer flow of goods, services, and capital
Term
European Union (EU)
Definition
consists of 27 trading partners in Europe
 World’s largest free market with a GDP of more than $17 trillion
 Common currency, the euro
Term
Exchange rate
Definition
the rate at which the currency of one area or country can be exchanged for the currency of another’s
Term
Asia-Pacific Economic Cooperation (APEC)
Definition
a group of 21 Pacific Rim countries whose purpose is to improve economic and political ties
Term
Association of Southeast Asian Nations (ASEAN)
Definition
a trading bloc consisting of 11 countries in Asia
 Became one of the largest free-trade zones (encompassing 1.9 billion people) when China was admitted in 2010
Term
Mercosur
Definition
the largest trade bloc in Latin America and has four core members- Argentina, Brazil, Paraguay, and Uruguay, with Venezuela scheduled to become a full member upon ratification by the other countries and five associate members- Bolivia, Chile, Colombia, Ecuador, and Peru
 Reduces tariffs by 75%
 Alliance negotiation with NAFTA, the EU, and Japan
Term
Central American Free Trade Agreement (CAFTA-DR)
Definition
involves the US and Costa Rica, the Dominican Republic, El Salvador, Guatemala, Honduras, and Nicaragua- is intended to reduce tariffs and other barriers to free trade
Term
Most favored nation trading status
Definition
describes a condition in which a country grants other countries favorable trading treatment such as the reduction of import duties
Term
Culture
Definition
the shared set of beliefs, values, knowledge, and patterns of behavior common to a group of people
Term
Low-context culture
Definition
shared meanings are primarily derived from written and spoken words (North America, Great Britain, Scandinavia, Germany, or Switzerland)
Term
High-context culture
Definition
people rely heavily on situational cues for meaning when communicating with others (China, Korea, Japan, Vietnam, Mexico, or many Arab countries)
Term
GLOBE project
Definition
a massive and ongoing cross-cultural investigation created by Robert J. House of nine cultural dimensions involved in leadership and organizational processes
Term
Power distance
Definition
distribution of power among organizations and society; GLOBE project cultural dimension
Term
Uncertainty avoidance
Definition
reliance on social norms and rules to avoid uncertainty; GLOBE project cultural dimension *Hofstede's model
Term
Institutional collectivism
Definition
leaders encourage and reward loyalty; GLOBE project cultural dimension
Term
In-group collectivism
Definition
pride and loyalty towards family or organization; GLOBE project cultural dimension
Term
Gender egalitarianism
Definition
society maximize gender role differences; GLOBE project cultural dimension
Term
Assertiveness
Definition
confrontational and dominant in social relationships; GLOBE project cultural dimension
Term
Future orientation
Definition
delay gratification by planning and saving; GLOBE project cultural dimension
Term
Performance orientation
Definition
rewards for improvement and excellence; GLOBE project cultural dimension
Term
Human orienation
Definition
encourage and reward people for being kind, fair, friendly, and generous; GLOBE project cultural dimension
Term
Cultural variations (5)
Definition
1) language
2) interpersonal space
3) communication
4) time orientation
5) religion
Term
Monochromic time
Definition
a preference for doing one thing at a time (US)
Term
Polychromic time
Definition
a preference for doing more than one thing at a time (Mediterranean, Latin American, and especially Arab cultures)
Term
Expatriates
Definition
people living or working in a foreign country
Term
Cultural adaptability
Definition
patience, flexibility, and tolerance for others’ beliefs
Term
Host-country national
Definition
use local people to manage your business in a foreign country (less expensive option)
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