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| the moral principles and values that govern the actions and decisions of an individual or group. |
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| society’s values and standards that are enforceable in the courts. |
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| the legal concept of “let the buyer beware” that was pervasive in the American business culture prior to the 1960s. |
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| consumer bill of rights (1962) |
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| a law that codified the ethics of exchange between buyers and sellers, including the rights to safety, to be informed, to choose, and to be heard |
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| the clandestine collection of trade secrets or proprietary information about a company’s competitors |
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| a formal statement of ethical principles and rules of conduct. |
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| employees who report unethical or illegal actions of their employers |
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| a personal moral philosophy that considers certain individual rights or duties as universal, regardless of the outcome. |
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| a personal moral philosophy that focuses on the “greatest good for the greatest number” by assessing the costs and benefits of the consequences of ethical behavior. |
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| the idea that organizations are part of a larger society and are accountable to that society for their actions |
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| the recognition of the need for organizations to improve the state of people, the planet, and profit simultaneously if they are to achieve sustainable, long-term growth. |
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| consists of marketing efforts to produce, promote, and reclaim environmentally sensitive products. |
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| occurs when the charitable contributions of a firm are tied directly to the customer revenues produced through the promotion of one of its products. |
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| consists of a systematic assessment of a firm’s objectives, strategies, and performance in terms of social responsibility. |
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| consists of conducting business in a way that protects the natural environment while making economic progress |
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